Network Operations Center (NOC) System Administrator for Digital Glo
Posted by: "Kevin Taylor" ktaylor@digitalglobe.com
Date: Wed Jul 23, 2008 12:49 pm ((PDT))
Network Operations Center (NOC) System Administrator
Would you like to be a part of a dynamic fast paced team, monitoring and
troubleshooting cutting edge IT systems that support a space craft? At
DigitalGlobe we launch and fly satellites; download, process and store
terabytes of data, make terabytes more of finished content, and make it
all accessible and usable with the latest in internet, software and
systems technologies. We are a key imagery content provider to the
United States and countless other governments around the world; our
products are core to the internet's most popular mapping and real estate
sites as well as used frequently by TV, print and other news and media
agencies. As you can imagine, having such high tech products means the
IT systems are pushing the technological envelope.
As a Network Operations Center System Administrator, you will be key to
monitoring, troubleshooting and communicating issues, status, etc of the
infrastructure. This challenging position offers both traditional NOC
responsibilities along with system administration responsibilities for
performing initial troubleshooting of all issues. You will work closely
with internal DigitalGlobe departments including the Mission Control
Center.
Key responsibilities for this position:
*
Troubleshoot issues that arise with all infrastructure
components:
*
UNIX
*
Servers: RedHat Linux, Solaris, IRIX
*
Workstations (Red Hat, SUSE)
*
Network
*
Switches, Routers, Firewalls, Load Balancers, VPN
*
Storage
*
DAS, SAN & NAS
*
Applications
*
Enterprise (e.g., SAP)
*
Segment apps (e.g., Customer Front End, Collection Planning)
*
Windows
*
Servers (Exchange, DNS, SharePoint / MOSS, file servers, SMS,
etc.)
*
Workstations (Vista, XP, 2000)
Monitor, Report & Disposition issues:
*
Monitor performance of the network, storage, servers and
applications, from the perspective of the horizontal views of the
infrastructure (e.g., all network, all servers) to the vertical views of
the business groups (e.g., all infrastructure components delivering
service to the Mission Control Center).Report on any issues within the
IS infrastructure, including Ground System applications, with the SOM
and other affected personnel (IS, SAS, BS, Customer Facing teams, etc.)
*
Respond to any alerts/alarms generated by the monitoring support
systems (e.g., Zenoss, syslog-ng).
*
Resolve issues as they arise or escalate to Level 2 & 3 support
as required.
*
Pass down/Obtain information regarding issues, status, etc to
the next/previous shift.
*
Follow DG reporting procedures for reporting changes in the
environment.
*
Propose changes / improvements to the processes and procedures
that will improve operational efficiency, provide better service, etc.
Professional qualifications and experience requirements:
At least 2 years experience administering UNIX and network equipment in
a complex operational environment with the need for 4 nines uptime.
Technical Skills:
Required:
*
Junior to Mid Level network administration experience.
*
Solid knowledge of data / IP networking and protocols (e.g.,
OSPF, BGP, GRE, TCP, FTP, FCIP, BBFTP)
*
Experience with Cisco (6500, 7200, 7300, PIX) and Juniper (M and
J Series) products: routers, switches, firewalls
*
Junior to Mid Level UNIX/Linux system administration experience.
*
Solid Solaris and Linux knowledge.
*
System Administration experience, along with the use of Global
and Local Zones.
Desirable:
*
Previous NOC Experience working in a complex environment with
multiple operating systems and platforms.
*
Scripting experience (e.g., perl)
*
Knowledge / experience with high-resolution imagery and imagery
processing applications / techniques
*
excellent communicators
*
well organized
*
self-disciplined
*
calm under pressure yet have a strong sense of operational
urgency as and when appropriate
*
very service- and quality-oriented
*
able to work well in a dynamic, fast-paced environment
*
able to work on a shift schedule
Highly Desirable:
*
Windows System Administration:
*
Solid knowledge of Exchange, DNS, SharePoint, Active Directory,
SMS and Anti-Virus software.
*
Experience with Exchange, SMS, DNS and Active Directory.
Storage:
*
Experience using/monitoring Netapp filers or Hitachi Frames
*
Ability to troubleshoot common NAS & SAN issues
*
Application-level experience with
*
Databases
*
Application servers
*
Large-scale Web infrastructures
*
Enterprise applications such as SAP
Candidates must possess:
*
Strong initiative
*
A drive to excel
*
Outstanding technical abilities
*
Good communication skills
Education Desired:
UNIX, Linux and/or network certifications
Additional qualifications needed:
US Citizenship, ability to obtain US Security Clearance
Apply Here:
http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=DIGITALGLOBE&cw
s=1&rid=101
DigitalGlobe, Inc.
Today, DigitalGlobe employs more than 400 people and has established
itself as the leader in satellite imagery and geospatial information
products. DigitalGlobe is the first and only company operating a
constellation of sub-meter commercial imaging satellites and is leading
the industry into the next generation of commercial satellite imaging.
DigitalGlobe's commitment to collecting the most accurate and high
resolution imagery, and making it accessible from any place on earth,
has widened the use and derived benefit of imagery for defense,
commercial and civil government applications worldwide. DigitalGlobe
products have countless uses in market areas such as exploration and
production, location based services, city and regional planning, real
estate and retail, infrastructure mapping, internet portals, natural
resource, environmental and humanitarian monitoring, emergency response
planning defense and intelligence and 3D visual simulation.
DigitalGlobe has established itself as the industry leader through the
technical superiority of its satellite systems and its high standards
regarding product quality, customer service and business partner
relationships, as well as its entrepreneurial spirit and "easy-to-work
with" business style.
DigitalGlobe content delivers increased knowledge and insight, whether
it is identifying minerals hidden in the earth surface, assisting in
infrastructure development and engineering, mapping remote regions of
the world or assisting in emergency response to the world's natural
disasters.
DigitalGlobe was founded in 1992 as an Earth imaging and information
company and was the first company to ever receive a high-resolution
commercial remote sensing license from the U.S. Government under the
Land Remote Sensing Policy Act. The company currently operates the
world's highest-resolution commercial satellite constellation with
QuickBird and the first of two next-generation satellites, WorldView-1.
The company plans to complete construction of its second next-generation
satellite, WorldView-2 in late 2008.
Because DigitalGlobe was founded by geographic information systems (GIS)
and mapping users, the company understands its customers' unique needs
for geospatial information products for a number of mapping and planning
applications. While DigitalGlobe's formidable leadership has ensured
solid financing, world-class management and legendary marketing vision,
the company's customer-friendly culture positions DigitalGlobe as the
industry's "go-to" provider of geospatial information products and
services. Many of its current managers and employees are former
intelligence and military professionals who bring year's worth of user
experience to the company.
WorldView-1, with its superior increase in capability and capacity, and
QuickBird, DigitalGlobe's other high-resolution satellite, together
operate as the world's highest-resolution commercial satellite
constellation. Combined with DigitalGlobe's aerial program, the company
collects more than 1 million km2 of imagery per day and is made
available quickly and easily to support applications ranging from remote
sensing to high quality print downloads.
