What You Offer
Bachelor's degree and 5 or more years of experience in a project management or business analyst role or the equivalent with demonstrated ability to develop, manage and implement multiple projects for external clients including:
· Negotiating project scope, timing and pricing with clients and 3rd party partners
· Defining and documenting business & functional requirements
· Maintaining and effectively communicating overall project status to internal and external stakeholders
· Prioritizing tasks and effectively managing day-to-day issues
· Coordinating project and workflow management with engineering, design, development and QA teams
· Assisting with data integrity testing using internal diagnostic tools
· Experience in the Healthcare, Software, and/or Internet Sectors preferred
· Strong analytical, tactical, organizational, multi-tasking and administrative skills
· Sound judgment and personal integrity
· Excellent oral and written communication skills
· Understanding of relational database concepts and web programming languages preferred
· Familiarity with agile software development methodologies a plus
· Eager to be challenged, enjoy a fast-paced and results oriented work environment
· Ability to learn and understand internal processes during all phases of major data integration and web technology projects
If you are team player who is client focused and passionate about delivering the best products and services to the market please email your résumé, cover letter and salary requirements to jobs@wallst.com.
What We Offer
Do you want to work in an innovative environment? Do you enjoy collaborating with talented individuals to solve challenging technical problems? Would you like to work for a company that continues to grow? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who are client focused and want to solve complex problems and truly make a difference.
Check out our website for all of our current opportunities - www.wallst.com.
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of custom web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex information. Our compelling, presentation-rich services have won acclaim for our clients. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The ability to expand your skills in a client focused team environment. We have a terrific work environment and great benefits.
Wall Street On Demand is an Equal Opportunity Employer.
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Web Administrator (IIS / Apache)
TEAM: Operations
What You Offer
DESCRIPTION:
Develop and maintain Wall Street on Demands primarily IIS web infrastructure for a high volume, high availability data center processing more than 1.25 Billion web hits per week, and consistently growing. Work in an operational environment that will challenge you while expanding your technical expertise. You will have the opportunity to work with some of the largest financial clients in the world while learning and implementing new technologies.
RESPONSIBILITIES:
1. Experience in Web Administration in a medium to high volume data center
* Excellent analytical and problem analysis
* Provide direction and guidance to less experienced staff
* Ability to provide off-hours support on a rotational basis
2. Extensive application support for mission critical services, including:
* IIS6/IIS7
* Apache
3. Ability to manage IIS and Apache websites
* Provide effective solutions to web architectural issues
* Demonstrate expertise with HTTPS and SSL
* Identify and resolve issues with security and permissions
* Identify and resolve performance issues
* Manage and review logs
4. Working knowledge and experience in:
* Local and global load balancing technologies
* DNS
* Multi-Tiered applications
* Intranets
* Web site monitoring, i.e. Keynote, Sitescope, DotCom
5. Strong customer service and communication skills
* Work with Development and Engineering teams
* Determine hardware requirements to support projected transaction volumes and response times
* Collaborate with project teams to define and track success metrics for client websites
* Timely development, documentation, communication and delivery of site configurations
POSITION REQUIREMENTS:
1. Minimum of 3 to 5 years related experience;
2. Strong written and verbal communication skills;
3. Strong customer service background;
4. Technical aptitude;
5. Must be able to multi-task, managing multiple projects simultaneously, including resources, priorities, and timelines.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be willing to work in an environment requiring broad experience, adaptability, quick learning and excellent problem solving skills. The responsibilities listed are representative of the knowledge, skill, and/or ability required.
What We Offer
Wall Street on Demand is a 15-year-old company focused on the design and development of Web sites and mobile apps focusing, historically, on financial markets, but we now include global clients in many industries. The majority of our products are custom-designed for each client, completely private-labeled, and fully integrated with the client's other offerings. Our client list includes E*Trade, Fidelity, Scottrade, Charles Schwab, TD Ameritrade, New York Times, CNBC, Financial Times, TD Waterhouse, Standard & Poor's, CNNMoney, and our work features prominently in the flagship products that you've seen them advertise. We won the Apple Design Award for the Financial Times iPad App earlier this year. We're an extraordinarily stable company in unstable times--many of our client relationships span five or more years, and we have consistently grown in size and profitability over time while remaining debt-free. We are a wholly-owned subsidiary of Markit Group Limited, a global leader in financial information services. Employment includes a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks' vacation, and alternative transportation incentives.
Resume, cover letter, code samples and salary requirements are required for consideration. Please email jobs@wallst.com.
Salary is based on experience.
Wall Street On Demand is an Equal Opportunity Employer.
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Operations Communication Center
TEAM: Operations
What You Offer
DESCRIPTION:
Facilitates and coordinates the flow of communications between the Wall Street on Demand Operations Center and both internal and external third parties. Monitoring of Wall Street on Demand operations infrastructure, assists in the troubleshooting and resolution of technical issues and escalates issues as required to the appropriate teams. This is a 24x7 operation and requires the flexibility to work rotating and/or off-hour shifts.
RESPONSIBILITIES:
1. Provides front line support for initial triage and Ticket generation according to escalation procedures as reported by internal and external clients and third party Customer Care organizations.
2. Responsible for monitoring all service requests and takes appropriate action.
3. Primary point of contact for ticket creation, updates and any other two-way communication between client, vendors and external Customer Care organizations.
4. Responsible for monitoring and moderating all communications between the Operations Center and internal teams, clients, vendors and third party Customer Care organizations.
5. Ensures that all tickets and email correspondence are kept within customer service standards.
6. Produces, maintains and updates documentation including, contact and escalation lists, notification and mailing lists, scheduled reports and written procedures.
7. Provides input and feedback for the development and improvement of communications processes and procedures.
8. Comfortable working in a fast-paced, intense environment
9. Provides monitoring of Operations Infrastructure and troubleshoots, resolves and escalates issues as required.
POSITION REQUIREMENTS:
1. Minimum of six months related experience;
2. Strong written and verbal communication skills; excellent telephone skills;
3. Strong customer service background;
4. Technical aptitude;
5. Experience with ticketing systems.
6. Must be able to manage multiple projects simultaneously, including resources, priorities, and timelines.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be willing to work in an environment requiring broad experience, adaptability, quick learning and excellent problem solving skills. The responsibilities listed are representative of the knowledge, skill, and/or ability required.
What We Offer
Wall Street on Demand is a 15-year-old company focused on the design and development of Web sites and mobile apps focusing, historically, on financial markets, but we now include global clients in many industries. The majority of our products are custom-designed for each client, completely private-labeled, and fully integrated with the client's other offerings. Our client list includes E*Trade, Fidelity, Scottrade, Charles Schwab, TD Ameritrade, New York Times, CNBC, Financial Times, TD Waterhouse, Standard & Poor's, CNNMoney, and our work features prominently in the flagship products that you've seen them advertise. We won the Apple Design Award for the Financial Times iPad App earlier this year. We're an extraordinarily stable company in unstable times--many of our client relationships span five or more years, and we have consistently grown in size and profitability over time while remaining debt-free. We are a wholly-owned subsidiary of Markit Group Limited, a global leader in financial information services. Employment includes a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks' vacation, and alternative transportation incentives.
Resume, cover letter, code samples and salary requirements are required for consideration. Please email jobs@wallst.com.
Salary is based on experience.
Wall Street On Demand is an Equal Opportunity Employer.
