Sales Operations Specialist responsible for complex projects and assignments associated with driving Americas business plan attainment. Supports the efforts of the field sales teams responsible for the selling and installation of InfoPrint offerings, solutions, and services. This Sales Operations role will assist in the development and interpretation of business plans, measurements of actual results against expectations, and measuring and analyzing volumes and revenues for the geography. Responsibilities also include business analysis, decision support and proficiently utilizing reporting systems including forecasting, budgeting/ resource planning, pipeline coverage, load tracking and attainment metrics.
Required Skills:
Experience in Sales / Sales operations.
Proven experience in forecasting / budgeting.
Leadership, attention to detail, strong spreadsheet and BRIO skills, excellent communication and problem solving capabilities.
Preferred Skills:
Financial analysis.
Commissions
Siebel
Oracle
Education/Certifications:
Bachelor's degree and 5+ years experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
COMPANY INFORMATION:
Join a global leader in output and print solutions.
Created in 2007, through a joint venture between two global powerhouses, Ricoh and IBM, InfoPrint Solutions Company provides opportunities to join a global team developing and delivering some of the print and imaging industry's most advanced output technologies and solutions.
Through advanced research and development, InfoPrint combines hardware, software and services to provide both small business and large enterprise with the broadest range of products and services in the marketplace.
With our worldwide headquarters based in scenic Boulder, Colorado, and global operations in over 30 countries, we may have an opportunity that's right where you want to be.
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Summary
This position will work within Treasury and should have advanced knowledge of financial operations. Main responsibilities will be to manage the Accounts Receivables and Dispute processes and to ensure that both vendors and internal resources follow business guidelines. The primary focus will be to drive results that have a direct impact to cash flow and dispute resolution. The position will also be responsible for supporting the accounting team in all functions that include AR. Accounting tasks will revolve around the month end close and auto invoicing errors.
Essential Duties
- Manage internal and external customer escalations relating to AR and disputes. Assign corrective actions and manage through full resolution.
- Monitor overall AR and dispute progress / measurements and assign priority based on resource availability, customer experience and cash flow requirements.
- Manage the Dunning Program to ensure compliance of payment terms and support a DSO that meets industry standards.
- Manage bad debt accounts which includes termination of contracts and direction to AR resources about when to initiate write offs and coordinate with 3rd party vendors.
- Document dispute process based on BPO instruction and communicate to all stakeholders.
- Identify problems and performance exposure, providing in-depth yet concise analysis of cause and alternative solution approaches.
- Conduct process analysis, identify risk and recommend process improvement to AR / Credit BPO.
- Provide education / training and leadership to less experienced staff and vendors.
- Prepare and present analysis to executive management for collections, cash application, bad debt, credits, DSO and dispute resolution. Provide management with recommendations based on accounting guidelines, best practices and company policies.
- Maintain data management processes in support of finance initiatives.
- Manage special projects as assigned.
- Take lead for finance on all AR processes required for SOX and Audit purposes.
Required Skills:
- 5+ years in financial operations management.
- 7-10 years working within finance organizations which may include; Accounts Receivables, Credit Management, Invoicing and Disputes or Revenue Reporting.
- Basic knowledge of accounting principles, GL Accounting and SOX requirements.
- Demonstrated ability to implement process change at all levels of an organization.
Preferred Skills:
- In depth understanding of Oracle and / or Siebel
- Strong MS Office Experience (specifically Word, Excel and PowerPoint)
- Experience in Project Management
Education/Certifications:
BS in Finance or equivalent work experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
COMPANY INFORMATION:
Ricoh is the leading provider of complex, data-driven, high volume, digital production output solutions and professional services. Ricoh Production Print Solutions, LLC (RPPS) is a component of Ricoh’s new strategic business unit focused on the production print marketplace. This realignment of production print resources was announced on April 4, 2011, and included news that InfoPrint Solutions would be joining forces with other global Production Printing Business Group (PPBG) organizations to form RPPS.
Headquartered in the United States, RPPS will deliver greater customer value by bringing together Ricoh resources to develop, market and support industry-leading, end-to-end offerings for production print customers such as the InfoPrint 5000, Workflow and Precision Marketing solutions.
This unit’s reach spans across a wide range of printing environments, including light production, wide-format and production print solutions. It offers many hardware, software and professional services solutions targeted to service bureaus, direct mailers, multichannel marketers, data centers, commercial and in-plant printers.
Ricoh has also established a leadership role in both Precision Marketing and Workflow solutions. These customizable solution packages enable companies to communicate to customers via valuable white space on trusted documents. Precision Marketing and Workflow solutions have also been named a leader in Automated Document Factory (ADF) by analyst firms Gartner and IDC.
