Thursday, March 07, 2013

SPECIALIZED LOAN SERVICING - .NET Application Support

SPECIALIZED LOAN SERVICING, LLC is a rapidly growing financial services company located in Highlands Ranch, Colorado. We believe that state-of-the-art technology and the best staff in the industry leads to success. SLS was established in August 2003 as a fee-based, third-party loan residential mortgage loan servicer. We provide the ongoing administration of residential loans on behalf of mortgage investors. SLS offers a professional environment coupled with an attractive compensation and benefits package.
Specialized Loan Servicing, LLC is an Equal Opportunity Employer.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide technical application support for internal applications and external web site. Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution of application help desk tickets. Document all troubleshooting processes and actions performed to resolve production issues. Design, develop, test and implement web-based and SQL Server solutions to resolve application issues or complete small project requests. Execute production deployments. Analyze application help desk tickets and suggest improvements to reduce application issues. Responsible for maintaining the integrity of development and production environments. Work collaboratively with development team and business partners in defining, developing and implementing technology solutions to resolve application issues. Utilize SLS standard development procedures and techniques to write programs and formulate concepts and solutions using appropriate technical components. Develop technical documentation for all developed applications, including flowcharts. Manage the design and execution of acceptance test plans for a successful implementation. Understand the total SLS IT computing environment and daily operations and understands the impact of planned changes. Perform business analyst functions on small projects or to resolve application issues. Must be able to participate in assigned On-Call Rotations and provide on-call support as required. Regular, consistent, and predictable attendance is an essential function of this job.

SKILLS
Ability to work in a collaborative, dynamic team environment and interact at all levels. Ability to meet deadlines in a fast-paced environment. Outstanding customer service skills with the ability to resolve application issues quickly and maintain effective working relationships with customers and technical teams. Self-motivated individual with strong analytical, troubleshooting and problem-solving skills. Strong verbal and written communication skills. Strong time management and organizational skills.

EDUCATION and/or EXPERIENCE
B.S. or B.A. in Computer Science preferred. 2+ years experience with developing SQL Server applications or enhancements. 2+ years experience with SQL coding including DDL, DML, stored procedures, triggers and query tuning. 2+ years experience with web development utilizing ASP, VB Script, Javascript, HTML, XML, cascading stylesheets. Demonstrated experience with Production/Application Support. Demonstrated experience with developing ASP.Net and VB.Net applications. Demonstrated experience with Visual Basic a plus. Experience with other Microsoft languages and technologies a plus. Demonstrated experience with adhering to usability, design and development standards. Demonstrated experience with all aspects of unit testing, performance testing and user acceptance testing. In-depth experience with the development lifecycle and software development methodologies. Loan servicing or mortgage lending experience preferred.