EDUCAUSE (http://www.educause.edu), a national nonprofit association whose mission is to advance higher education through the use of information technology, invites qualified candidates to apply for the position of Web Product Manager. This is a full-time position based in Louisville, Colorado. EDUCAUSE offers a stimulating, state-of-the-art office environment, superior benefits package, and team-oriented staff who are dedicated to our mission. The Web Product Manager will report to the EDUCAUSE Vice President, Operations
EDUCAUSE websites (e.g., www.educause.edu, annual conference microsite, EDUCAUSE Review Online, and net.educause.edu) are, collectively, some of the most visible resources of the association. Together, they represent core business functions and are moving beyond being managed as projects; our websites are products that must continually improve.
The premise of our Web Product Manager role is to manage EDUCAUSE websites as products in their entirety. The role is cross-functional and bridges the gap between internal stakeholders and customers on one side, and the user experience, content delivery strategy, design, marketing and development team on the other. The Web Product Manager may not have deep technical experience in software architecture, information architecture, writing, or graphic design, but s/he collaborates with these internal and outsourced disciplines to create products that are useful. To do this well, the Web Product Manager must understand the customer base of EDUCAUSE websites, champion the end-to-end user experience, and own the websites' strategic roadmap.
Requirements:
1. 5+ years of experience in website or web services product management required, preferably in a matrix environment.
2. 3+ years of supervisory experience.
3. 3+ years of project management experience.
4. Excellent collaborator and communicator, particularly across teams and with distributed staff.
5. Strong and up-to-date understanding of current web site design best practices including available and emerging technologies, information architecture, user experience, design/layout, and performance.
6. Demonstrated ability to understand the language of and translate between the external customer, the internal stakeholder, and the development team.
7. Ability to connect the dots and determine individuals and groups who would be affected by web changes.
8. Knowledge of current web, mobile, marketing and analytics trends and tools. Solid expertise with Google analytics, SEO.
9. Basic marketing knowledge.
10. Base-level understanding of HTML, CSS, and user experience design. Experience with Drupal a plus.
Education:
Bachelors required, MS/MBA preferred; degree in computer science, marketing, digital design or related field preferred.
