Monday, March 07, 2011

Virtela - Billing and Collections Specialist

Role Summary

This position is responsible for generating monthly customer invoices and assisting in the monthly accounting close.​ The position requires organizational skills adequate to handle high volume workload under deadline with minimal supervision, excellent communication skills, and a strong understanding of systems including but not limited to Oracle, Siebel and Microsoft Excel.​


Role Responsibilities

- Generate reports from billing system with which to prepare invoices

- Generate, verify, and send out monthly invoice

- Reconcile billing report to financial records

- Enter daily cash receipts into Oracle

- Respond to customer billing inquiries

- Maintain and report on sales tax information

- Collections follow up – this is business collections only

- Perform other duties as assigned


Qualifications Required/​Preferred


- Bachelors degree; or three years or more related experience and/​or training; or equivalent combination of education and experience

- Previous telecom billing experience required

- Proficiency in Oracle & Siebel strongly preferred

- Experience working with IT groups very helpful

- Adaptable and able to learn new concepts quickly

- Excel knowledge a must, database knowledge helpful

- Focused on improving processes

- Ability to interact well with people on all levels and build good working relationships with management team, peers, other employees within the company, outside vendors and potential business partners.​

- Demonstrates extremely high level of ethics, professionalism and confidentiality at all times.​

- Expertise in Microsoft Outlook, Word, Excel, PowerPoint and Internet browsers required.​

- Ability to work extended hours at various times as workload and deadlines will fluctuate.​