JOB_Application Analyst_ Greenwood Village
Posted by: "abby_degennaro" abby_degennaro@yahoo.com abby_degennaro
Date: Tue Nov 18, 2008 8:02 pm ((PST))
The TriZetto Group
Are you looking for a winning company with a culture of empowerment?
Do you want to use your skills to make a difference in a fast-paced
environment? TriZetto is the largest company dedicated to providing
information technology for the health insurance payer industry.
We're an innovative industry leader, helping our customers respond
to fast-moving trends and dynamics such as consumer-directed
healthcare and the growing Medicare and Medicaid markets. Touching
more than 35% of the U.S. insured population, TriZetto provides a
broad array of premier information technology solutions that enhance
our customers' revenue growth, drive their administrative
efficiency, and improve the cost and quality of care for their
members.
Description: The TriZetto Group is looking for an Application
Analyst to join our Hosting Services Research and Development group
in Greenwood Village, CO. The Application Analyst will primarily
work to design, develop, test and document the services TriZetto
offers (or will offer) to its hosting customers. This Service
Realization mindset will have a focus on delivering quality,
supportable and clearly defined solutions to TriZetto's Hosting
Product Management, Implementation and Support Operations groups.
The Application Analyst position will be a hybrid position. It will
require the candidate to work with the technical team to merge the
business based function of TriZetto solutions with the technical
components to create a meaningful, usable, solution manual. The
Application Analyst will have to work within established quality
assurance standards within the QA organization, assemble Test Cases
in the support of business cases (Use Cases), document and track
issues, provide regular status reports, develop, write and edit a
variety of documents including user guides, technical reference
manuals, design documents, online help and other related materials
as required.
Candidates for this position should posses a general understanding
of application architecture, IT infrastructure, product
technologies, the development lifecycle and toolsets/utilities. They
must be able to manage multiple concurrent assignments to meet
established deadlines. The ideal candidate will be someone who is
looking to utilize their skills and experience in the multiple
industry disciplines (i.e. application, IT, QA, development,
documentation, healthcare) to develop and document proven end to end
services for Hosted customers – merging a product with an
operationalized service. Candidates must be self driven and able to
work independently but yet be a team player who can contribute to
improving processes while adhering to corporate standards.
Reporting to: Service Realization Business Lead/Manager
Responsibilities:
- Design, Develop and document future hosted service offers
- Point of contact with developers and tech teams on determining
nature of software/solution related issues
- Work with tech teams to troubleshoot root cause of issues and
outline solutions
- Identify problem resolutions, create action plans and implement
plans
- Own and drive tasks and related issues to closure
- Provide status to external users and internal staff on a timely
basis
- Drive projects to completion within time and budget
- Provide service development expertise across multiple products and
environments for the Hosted services
- Resolve issues, determine business requirements, and define
technical specifications
- Point of contact and development of positive relationships with
other teams and with clients
- QA on specifications & design docs
- Creation of function Test Plans
- Creation of Test Cases
- Execution of Test Cases
- Work with defect tracking system
- Perform positive and negative testing
Requirements:
- Bachelors degree
- 2+ years application design experience within the service provider
industry
- 5+ years application design experience
- Strong technical aptitude, data analysis skills and problem
solving skills
- Strong MS office skills
- Excellent time management and organization skills
- Understanding of the principles and use of the application
development lifecycle
- Strong understanding of project management concepts
- Strong tester mentality, can think "outside the box"
- Demonstrated ability to perform and deliver under deadline
pressure
- Proven capability with challenging interactions involving internal
and/or external customers (design reviews, customer concerns, etc.)
- Proven effectiveness in working cross teams/discipline (interact
with developers)
- Ability to work independently and be self driven
- Excellent communication, interpersonal and collaborative skills
- Excellent writing, editing and proofreading skills
- Must be able to multitask between several projects simultaneously
and be able to prioritize
- Ability to cope with a fast-paced and constantly changing
environment
Preferred:
- Experience with database administration and system administration
preferred
- Experience with help authoring and desktop publishing tools, such
as RoboHelp, FrameMaker and Adobe Acrobat.
- Healthcare industry experience
This position is for full-time employment only. Contingent labor
and agencies need not apply.
We recognize that our employees are our greatest assets and want
each one to have a long, successful career at TriZetto. Therefore,
we offer a variety of training programs and career development
opportunities, and believe in a healthy work-life balance. TriZetto
offers paid vacation, sick, and holiday time. Additional company
benefits include medical, dental, vision, short- and long-term
disability, flexible spending accounts, tuition reimbursement, and a
401(k) plan. We an Equal Opportunity Employer.
________________________________________________________________________
2. JOB_Systems Engineer_Greenwood Village
Posted by: "abby_degennaro" abby_degennaro@yahoo.com abby_degennaro
Date: Tue Nov 18, 2008 8:02 pm ((PST))
The TriZetto Group
Are you looking for a winning company with a culture of empowerment?
Do you want to use your skills to make a difference in a fast-paced
environment? TriZetto is the largest company dedicated to providing
information technology for the health insurance payer industry.
We're an innovative industry leader, helping our customers respond
to fast-moving trends and dynamics such as consumer-directed
healthcare and the growing Medicare and Medicaid markets. Touching
more than 35% of the U.S. insured population, TriZetto provides a
broad array of premier information technology solutions that enhance
our customers' revenue growth, drive their administrative
efficiency, and improve the cost and quality of care for their
members.
We recognize that our employees are our greatest assets and want
each one to have a long, successful career at TriZetto. Therefore,
we offer a variety of training programs and career development
opportunities, and believe in a healthy work-life balance. TriZetto
offers paid vacation, sick, and holiday time. Additional company
benefits include medical, dental, vision, short- and long-term
disability, flexible spending accounts, tuition reimbursement, and a
401(k) plan.
Responsibilities:
- Work with Windows and UNIX operating systems as well as other
operating systems
- Manage VMWare, application, MetaFrame, WebSphere, and DBMS Servers
internally for TriZetto and its clients
- Install and manage TriZetto and 3rd Party software products for
TriZetto and its clients
- Troubleshoots, installs, and maintains operating system software
and related hardware devices
- Monitors system performance and makes adjustments
- Formulates sound business solutions and define requirements for
development teams
- Communicates effectively with management and technical resources
- Provides project status updates and appropriately escalates issues
to management
- Suggests/assists with implementing improved standards, processes
or procedures as identified
- Guides and directs less experienced technical staff
- Manages expectations of internal or external clients regarding the
scope and timeframes of ongoing support projects and service
initiatives
- Lead planning sessions, documentation efforts, cross-team project
management, benchmarking initiatives, code reviews, advanced problem
solving or other team activities as assigned
Requirements:
- Bachelors degree, certification in the above products preferred
- 5+ years Healthcare IT or with a large service provider
- Experience with TriZetto and 3rd Party software products
- Experience with MS BackOffice products, Java and web-based
technologies, scripting and technical infrastructure: networking,
storage and servers, as well as DBMS products such as Sybase, Oracle
and MSSQL
- Working knowledge of WAN, LAN, Windows 2000/2003 Servers and
VMWare administration
- Troubleshooting including hardware and software components in
Windows/UNIX environment, TCP/IP
- Excellent communication and customer service skills
- Demonstrated ability to provide customer service and support in a
fast paced, multi-client environment
- Strong technical aptitude, data analysis skills, and overall
system knowledge
- Must be able to take the lead on more than one project
concurrently
This position is for full-time employment only. Contingent labor
and agencies need not apply.
We are an equal opportunity employer.
________________________________________________________________________
3. JOB_Sr. Technical Analyst_ Greenwood Village
Posted by: "abby_degennaro" abby_degennaro@yahoo.com abby_degennaro
Date: Tue Nov 18, 2008 8:02 pm ((PST))
The TriZetto Group
Are you looking for a winning company with a culture of empowerment?
Do you want to use your skills to make a difference in a fast-paced
environment? TriZetto is the largest company dedicated to providing
information technology for the health insurance payer industry. We
re an innovative industry leader, helping our customers respond to
fast-moving trends and dynamics such as consumer-directed healthcare
and the growing Medicare and Medicaid markets. Touching more than
35% of the U.S. insured population, TriZetto provides a broad array
of premier information technology solutions that enhance our
customers revenue growth, drive their administrative efficiency, and
improve the cost and quality of care for their members.
We recognize that our employees are our greatest assets and want
each one to have a long, successful career at TriZetto. Therefore,
we offer a variety of training programs and career development
opportunities, and believe in a healthy work-life balance. TriZetto
offers paid vacation and sick time, personal days, and holiday time.
Additional company benefits include medical, dental, vision, short-
and long-term disability, flexible spending accounts, tuition
reimbursement, and a 401(k) plan.
Responsibilities:
-- Plan, analyze and define high-level hosting strategies through
functional expertise and an understanding of the enterprise and
industry.
-- Lead the functional and technical design, development, delivery
and maintenance of technology-based hosting solutions.
- Create and manage technical project plan for hosted clients
software upgrades and/or implementations utilizing fundamental
concepts, practices and procedures of project management.
- Manage project environments through project life cycle including
hardware and software procurement, hardware and software build and
configuration, network and security configuration, coordinating and
scheduling analyst resources assigned to support client testing,
coordination of development migration across all project
environments, and transitioning to Production Support post project
Go Live.
- Pro-actively identify gaps between internal plans and external
expectations and effectively communicate that with individuals, at
varying levels of the organization, in a dynamic, cross-functional
environment.
- Utilize strong analytical skills to assist project managers and
analysts with Tier 2 cross functional hosted issues regarding
environment connectivity, application integration, and testing issue
resolution.
Requirements:
- Bachelor's degree (MIS or Computer Science Preferred)
- Experience with a large IT service provider
- 5+ years experience in a related position
- Strong technical aptitude for network, hardware, software, system
administration and/or data analysis troubleshooting
- Product knowledge of TriZetto Software desired (Facets, HealthWeb,
HIPAA Gateway)
- Strong general industry knowledge of one or more complex business
area/processes within the Healthcare/Managed Care
- Strong IT Project Management skills relating to software upgrades
and/or implementations
- Demonstrate excellent judgment to assess highest priorities,
coordinate multiple project tasks, and assist with managing time and
resources profitably
- Strong communication and customer service skills
- Experience leading project teams responsible for developing,
implementing, and supporting the TriZetto Hosting technology
solution
This position is for full-time employment only. Contingent labor
and agencies need not apply.
We are an equal opportunity employer.
________________________________________________________________________
4. JOB_ Manager, Hosting Product Management_ Greenwood Village, CO
Posted by: "abby_degennaro" abby_degennaro@yahoo.com abby_degennaro
Date: Tue Nov 18, 2008 8:02 pm ((PST))
The TriZetto Group
Are you looking for a winning company with a culture of empowerment?
Do you want to use your skills to make a difference in a fast-paced
environment? TriZetto is the largest company dedicated to providing
information technology for the health insurance payer industry.
We're an innovative industry leader, helping our customers respond
to fast-moving trends and dynamics such as consumer-directed
healthcare and the growing Medicare and Medicaid markets. Touching
more than 35% of the U.S. insured population, TriZetto provides a
broad array of premier information technology solutions that enhance
our customers' revenue growth, drive their administrative
efficiency, and improve the cost and quality of care for their
members. We are an equal opportunity employer.
We recognize that our employees are our greatest assets and want
each one to have a long, successful career at TriZetto. Therefore,
we offer a variety of training programs and career development
opportunities, and believe in a healthy work-life balance. TriZetto
offers paid vacation, sick, and holiday time. Additional company
benefits include medical, dental, vision, short- and long-term
disability, flexible spending accounts, tuition reimbursement, and a
401(k) plan.
The Manager of Hosting Product Management is responsible for several
product lines of Hosting Services offerings. The position requires a
deep understanding of end-to-end application outsourcing in order to
effectively roadmap capabilities into future Hosting Service
offering releases. Within TriZetto Hosting Services, Service
Realization is the process used to identify and develop new Hosting
service offerings and capabilities. The Manager of Hosting Product
Management will be responsible for managing the Service Realization
efforts relevant to their product lines and those of his/her direct
reports. This position reports to the Director of Product
Management, Hosting Services.
Specific responsibilities include:
• Responsible for product lines of several Hosting service offerings
including revenue/profit accountability and product roadmaps.
• Management position with 1-3 Product Manager direct reports.
Responsible for employee development, the success of employee
service offerings and coaching employees through their Service
Realization efforts.
• Responsible for the overall release strategy and enhancement
packaging of Hosting service offerings. This position will hold
primary responsibility for working with the Hosting product
development teams to determine which capabilities to package in
future hosting service releases and offerings.
• Relevent to the service offerings for which he/she is responsible,
the Manager of Hosting Product Management will oversee the execution
of the Service Realization process to ensure that all
investments/projects are effectively evaluated and passing
established gate criteria through the development lifecycle. This
requires end-to-end product management including idea capture,
portfolio planning, concept feasibility, service definition, service
testing, and service launch phases.
• Assist with the development of the Service Realization process,
policy, tools and standards to increase the quality of Service
Realization outcomes and promote organizational adoption of the
Service Realization process. Provide advice or recommendations to
improve Service Realization methodologies, tools, and techniques.
• Continuously monitor, track, update and report various Service
Realization metrics to help Hosting Services management measure
progress toward established goals and objectives. Provide data
analysis and reporting to ensure Service Realization constituents
are adequately informed with accurate information to make timely
project decisions. Support adoption and compliance with the Service
Realization process.
• Occasionally provide Sales direct support for sales transactions
involving Hosting services, especially regarding the product lines
for which the position is directly responsible.
Requirements:
- 5+ years of product management experience, with strong preference
for Service Provider industries
- 3+ years of application hosting experience (ASP, SaaS, or other
general IT Service Provider experience)
- Prefer previous experience with project financial modeling
including concepts like IRR, NPV, budgeting, critical path
constraints, and portfolio planning
- Requires previous experience in Product Development roles or in
roles that coordinate heavily with Product Development. Strong
preference is the candidate has past experience performing Service
Realization.
- Prefer experience in healthcare industry, particularly the payer
market
- Prefer project management experience with enterprise software or
other large technology projects (software, hardware, or IT
infrastructure)
- Strong process mapping experience
- Ability to see the big picture, as well as, work at a detailed
level
- Entrepreneurial thinking and ability to be flexible
- Comfortable presenting to audiences at all levels
- Excellent written and verbal communication skills
- Bachelors degree required, MBA preferred
________________________________________________________________________
5. JOB_Team Lead, Specialty App (Implementation and Upgrade)_Greenwood
Posted by: "abby_degennaro" abby_degennaro@yahoo.com abby_degennaro
Date: Tue Nov 18, 2008 8:03 pm ((PST))
The TriZetto Group
Are you looking for a winning company with a culture of empowerment?
Do you want to make a difference in a fast-paced environment?
TriZetto is one of the leading healthcare information technology
companies. We're an innovative pioneer, helping our insurance payer
customers respond to fast-moving trends and dynamics such as
consumer-directed healthcare and the growing Medicare and Medicaid
markets. Our Facets Extended Enterprise and specialized component
software, along with our outsourced and consulting services, provide
cutting-edge, e-business technology for insurance payers and
benefits administrators. We reduce the time, costs and risks
associated with improving our customer's IT capabilities.
TriZetto offers an attractive, competitive compensation plan and
benefits package, including paid vacation, holidays, and sick leave,
medical/vision/dental plans, 401k, and tuition reimbursement. The
TriZetto Group is committed to providing equal opportunity for all
employees and applicants, regardless of race, color, religion,
sexual orientation, national origin, veteran status, disability,
creed, age or gender.
Description:
The Team Lead position will be responsible for providing end-to-end
business and Application support to both internal and external
TriZetto customers for the subscribed products and services on the
Implementations and Upgrades Team. The lead should demonstrate an
understanding of the healthcare industry, IT services and the client
business needs to formulate and define system requirements as well
as troubleshoot issues and providing issue escalation and
resolution. Guides and directs the Application Analysts as well as
works with the PM's to manage client expectations regarding the
scope and timeframes of ongoing implementation and upgrade projects.
Responsibilities include leading and participating in problem
solution, defining business requirements and consulting with the
client while ensuring high client satisfaction.
Skills:
o Leadership skills and experience leading technical teams.
o Strong technical aptitude, data analysis skills and system
knowledge.
o General healthcare industry knowledge
o Demonstrate excellent judgment to assess priorities; able to
manage time and resources.
o Lead team effort to solve problems using established procedures
and guidelines with limited supervision.
o Excellent oral, written and interpersonal skills
o Excellent customer service skills.
o Desired: Knowledge of TriZetto software (Facets, QNXT, CAE,
HealthWeb, HIPAA Gateway)
o Desired: Knowledge of one or more of the following applications:
MQSi, Vitria, Filenet, Visual Cactus, Siebel, Xenos, Fuego.
This position is for full-time employment only. Contingent labor
and agencies need not apply.
We are an equal opportunity employer
