Tuesday, November 13, 2007

Fiserv - Business Analyst, PowerBuilder / Oracle Developer, Tech Writer

[rmiug-jobs] Digest Number 4218

Denver, Colorado - Business Analyst
Posted by: "Chappell, Lori" lori.chappell@Fiserv.com
Date: Tue Nov 13, 2007 1:34 pm ((PST))


Job Description:
Fiserv Insurance Solutions provides enterprise software solutions to the
commercial insurance industry. We are looking to hire a full time
Business Analyst to join our Professional Services team located in our
Denver, Colorado office.

This position will require significant travel, approximately 50% of the
time. In most instances travel is confined to the normal work week, but
in some situations may require weekend travel.

Position Summary:
This Business Analyst role is for the PowerSuite Insurance Products
line, which is a premier Workers' Compensation Insurance Management
system. The Business Analyst is responsible for providing expertise in a
number of areas as a client facing member of project teams. The work
will be conducted in conjunction with new projects as well as providing
support for clients that are already in production. Because this is a
frontline project role, extensive travel to the client sight will be
required. The typical travel commitment is approximately 50% but is not
consistently distributed on alternate weeks.

A primary role of the Business Analyst will be in eliciting and
documenting detailed business requirements from both clients and
prospective clients. As such, the candidate will need to have excellent
verbal communication skills and the ability to effectively lead group
meetings and draw out detailed business requirements from business users
of the software. In turn, the Business Analyst will need to define and
document explicit and concise written business requirements and present
those to both the client and internal development and quality assurance
team members, and work with all three groups in the realization and
implementation of these requirements.

The Business Analyst will provide guidance and direction to the client
in designing and delivering test plans and provide assistance, both
internally and externally, in the execution of those plans. This will
include extensive testing of the application, analysis of the results
and documentation of the issue and expected resolutions and work with
development staff in resolving those issues. As a part of the testing
and analysis the Business Analyst will work with database query tools
and data models to troubleshoot and analyze test results.

Additionally, the Business Analyst will be work with clients in defining
the appropriate configuration of the system for installation, including:
system settings, documents, security and workflow. Must have the ability
to work with minimal guidance and effectively balance numerous, changing
responsibilities.

Job Responsibilities
* Assist in modeling of business processes
* Define and Document business requirements using Use Cases and
Enhancement Change Requests
* Develop coherent requirement specifications for business functional
requirements including business processes, system flows and business
rules
* Develop clear, comprehensive, complete and accurate requirements
specifications including supporting documentation such as Flowcharts and
Supplementary Specifications, suitable for both business users and the
development team
* Analyze and produce updates to requirements and designs as the result
of scope changes
* Provide input to project estimation process
* Advise and assist development team in interpretation of requirements
and design specifications
* Assist Clients in development and execution of system test scenarios
* Assist Clients and Quality Assurance in review and documentation of
system issues

Job Requirements:
Years of Experience: 3-5 years work-related experience in analysis or
design of complex business software application requirements and
specifications

Skills and Knowledge:
* Good domain expertise and depth of insurance industry experience in
functional areas and lines of business relevant to Fiserv's strategy
* Knowledge of Use Case modeling
* Knowledge of Rational Unified Process Tools including Requisite Pro,
SoDa, Rational Rose
* Advanced Proficiency with desktop applications (Outlook mail and
calendaring, MS Office applications)
* Strong written and verbal communication
* Detail-oriented
* Working knowledge of business modeling, requirements and analysis &
design disciplines in RUP and of overall iterative software development
lifecycle
* Strong written, verbal and presentation skills

Education/Certifications/Training:
Bachelor's degree in computer science, business and/or related field
required

Desired Characteristics/Competencies:
* FLMI, CPCU or equivalent
* Experience utilizing ClearCase and StarTeam
* Some familiarity with database models and query tools
* Workers' Compensation or P & C Insurance solutions background
preferred
* Familiarity with the Rational Unified Process or similar methodology

Physical Conditions/Required Travel and/or Other Physical Conditions:
* Ability to communicate clearly, often through spoken means
* Uses vision to view screens, create and review spreadsheets; requires
close vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
* Able to sit, walk, stoop and kneel.
* Capable of using keyboard effectively
* Ability to travel on a regular basis.

Travel and/or Other:
This position will require significant travel, approximately 50% of the
time. In most instances travel is confined to the normal work week, but
in some situations may require weekend travel. This position is not
eligible for relocation assistance.

Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action
Employer and maintains a Drug-Free Workplace.

To apply cut and paste the following link into your URL or go to
www.fiservinsurance.com

https://www2.recruitingcenter.net/Clients/FISERV/PublicJobs/controller.c
fm?jbaction=JobProfile&Job_Id=26224&esid=az

________________________________________________________________________

19. Denver, Colorado - PowerBuilder / Oracle Developer
Posted by: "Chappell, Lori" lori.chappell@Fiserv.com
Date: Tue Nov 13, 2007 1:34 pm ((PST))

Fiserv Insurance Solutions provides enterprise software solutions to the
commercial insurance industry. We are looking to hire a
PowerBuilder/Oracle Developer to join our Professional Services team
located in Denver, Colorado.

Position Summary:
The PowerBuilder/Oracle Developer is accountable to his/her team lead
for specific coding of assigned sub-projects. Coding should be done to
standards utilizing Fiserv coding practices and methods using
PowerBuilder (version 10) and Oracle (version 10.2). Code should be
written to accurately reflect written specifications supplied as part of
each software project.

The PowerBuilder/Oracle Developer will play a major role in code reviews
of peer and subordinate developers. This position will work within the
Professional Services department on key client projects. This position
will work directly with the client and our internal project team.

Professional Services is responsible for project management, project
execution and implementation activities within Fiserv.

Job Responsibilities:
*Creates, tests, and maintains PowerBuilder components.
*Performs debugging and testing of PowerBuilder modules.
*Optimizes SQL within PowerBuilder components.
*Participates in Peer Reviews of other developer's code.
*Mentors Peers in standards/processes/procedures.
*Creates applications under the coaching of the Applications Architect
according to the standards currently in use by Fiserv
*Take a proactive role in terms of ensuring that development is
consistent with all business and technical objectives of Fiserv.
*Must have experience building PowerBuilder applications implementing
large levels of inheritance (> 6).
*Must have experience building PowerBuilder applications implementing
Tab and Treeview controls.
*Must have experience working with databases in excess of 250 tables
some containing millions of rows of data.
*Must have experience writing complex Oracle packages, procedures and
triggers in both on-line and batch modes.
*Must have experience writing complex (6+ table joins) queries in
Oracle.
*Must have experience writing complex Oracle PL/SQL in Packages,
Procedures, Functions, and Triggers.
*Must have experience with applications that allow entry and the
validation of large amount of complex business data

Job Requirements / Years of Experience:
*Typically requires 7 years programming experience
*5 years working with PowerBuilder
*5 years experience with ORACLE, SQL, and data modeling.
*5 years experience with software development methodologies such as SDLC


Skills and Knowledge:
*Solid object-oriented knowledge base
*Rational Rose UML
*Must be able to trouble shoot in a client server environment
*Strong background developing in a networking environment
*Must possess excellent written and communication skills
*Uses established processes (e.g., change and problem management)
*Ability to manage multiple tasks in a fast-paced and changing
environment
*Strong relationship building skills across technical and business teams

*An eagerness to learn and desire to work as part of an energetic team
*Detail oriented, with high levels of analytical and organizational
skills
*Demonstrated ability to independently accomplish assigned tasks and
work with others

Education/Certifications/Training:
B.S. in Computer Science, MIS or equivalent experience

Desired Characteristics/Competencies:
*Insurance background a plus
*PowerBuilder Professional Certification

Physical Conditions/Required Travel and/or Other Physical Conditions:
*Ability to communicate clearly, often through spoken means
* Uses vision to view screens, create and review spreadsheets; requires
close vision, distance, color, and peripheral vision, depth perception
and ability to adjust focus
*Capable of using keyboard effectively

Travel and/or Other:
Travel to client sites will be required and will vary with project
assignment.

This position is not eligible for relocation assistance.

Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action
Employer and maintains a Drug-Free Workplace.

To apply, cut and paste the following link into your URL or go to
www.fiservinsurance.com

https://www2.recruitingcenter.net/Clients/FISERV/PublicJobs/controller.c
fm?jbaction=JobProfile&Job_Id=26130&esid=az

________________________________________________________________________

20. Denver, Colorado - Tech Writer
Posted by: "Chappell, Lori" lori.chappell@Fiserv.com
Date: Tue Nov 13, 2007 1:34 pm ((PST))



Fiserv Insurance Solutions provides enterprise software solutions to the
commercial insurance industry. We are looking to hire a Technical Writer
to join our office located in Denver, Colorado.

For consideration, submit 2 writing samples.
This position requires 10% travel to Iowa.

Position Summary:
Under general supervision of the Documentation Manager, develops online
help text and system documentation for the insurance administration
systems. Responsibilities include planning, designing, and authoring
installation materials, user manuals, and training materials. The
applicant will also provide editorial assistance, maintain standards,
and develop additional supporting materials, as needed.

Job Responsibilities:
*Develop and maintain online help text. This responsibility requires
meticulous specification review to ensure that all system enhancements
are recorded appropriately.
*Generate and publish system documentation. This task requires the
utilization of several information sources to generate a single,
comprehensive representation of the system.
*Plan, design, and author training manuals, installation materials, and
user guides. This duty requires direct interaction with subject matter
experts.
*Provide editorial support for all documentation. This includes reviews
for grammatical accuracy, as well as the consistent application of
templates and styles.
*Enforce and maintain documentation standards. In addition, work closely
with Life Products manager to maintain departmental processes and
procedures.
*Develop and maintain online content for our web enabled support system
and knowledge database, designed specifically for product support
communication and issue resolution.
*Develop white papers, marketing collateral, and other product
documents, as needed.
*Work closely with various departments throughout the organization to
perform responsibilities.

Job Requirements / Years of Experience:
3-5 years current technical writing experience

Skills and Knowledge:
Requires experience working with ALL of the following:
*Adobe FrameMaker
*Adobe Acrobat
*Microsoft Office

Must demonstrate the following:
*Strong writing skills with ability to quickly draft text in a
consistent and readable format.
*Must be detail oriented and possess effective oral and written
communication skills.
*The ability to understand the subject matter and customize the message
according to the intended audience.
*Strong organization skills: must be able to work on multiple tasks
during the same time frame and meet deadlines with accuracy and
efficiency.
*Must be willing to work extended hours to meet project deadlines.
*The ability to communicate effectively, both verbally and in writing to
a diverse range of audiences and settings.
*Must have a positive attitude, be self-motivated, flexible, and a team
player.
*The ability to maintain the integrity of confidential business
information, our own and that of the clients.
*Be comfortable working in a distributed team environment and receiving
direction from a remote manager.
*Be able to work independently

Education/Certifications/Training:
BS/BA in Technical Communications, English, or Journalism

Desired Characteristics/Competencies:
Previous experience with the following applications is highly desired:
*Adobe RoboHelp
*WebWorks ePublisher Pro
*Adobe Dreamweaver
*Microsoft Visio
*HTML

Experience in property and casualty insurance is beneficial

Physical Conditions/Required Travel and/or Other Physical Conditions:
*Ability to communicate clearly, often through spoken means
*Uses vision to view screens, create and review spreadsheets; requires
close vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
*Able to sit, walk, stoop and kneel.
*Capable of using keyboard effectively

Travel and/or Other:
This position requires 10% travel to Iowa.

This position is not eligible for relocation assistance.

Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action
Employer and maintains a Drug-Free Workplace

To apply please cut and paste the following link into your URL or go to
www.fiservinsurance.com

https://www2.recruitingcenter.net/Clients/FISERV/PublicJobs/controller.c
fm?jbaction=JobProfile&Job_Id=26177&esid=az