Title:
Graveyard Application Support Anlyst
Skills:
Application Support: UNIX; SQL; Oracle; Troubleshooting: Issue Tracking; Problem Solving: Process Improvement: Customer Service
Date:
11-19-2007
Location:
Broomfield, CO
Area code:
303
Tax term:
FULLTIME
Pay rate:
Depends on Exp
Length:
Full Time
Position ID:
108861
Dice ID:
corpexp
Job description:
To see all Corporate Express jobs, go to the Employment section of the Corporate Express website (www.CorporateExpress.com)-look for the CE Jobs icon.
Friendly Atmosphere; Competitive Salaries; Environmentally Conscious; Opportunity to Develop and Advance. Corporate Express is a place where technology melds with an innovative business strategy, a place of excitement, vision, integrity and dedication to a higher standard.
Corporate Express...opportunity in your hands!
Let's face it, EVERY business needs some level of office product and service support to run efficiently. What makes Corporate Express unique? Our broad product offering addresses our clients requirements for an office to run smoothly. From office set up through daily office and facility supply maintenance, we position our clients for success by permitting them to focus on what's most important to their business. Our global presence, ease of online purchasing, competitive pricing and hands on approach to working with our customers sets us apart from our competitors.
RESPONSIBILITIES:
~ Evening Shift 11:00 pm - 7:00 am (Monday -Friday)
~ The Swing and Night Application Support teams are responsible for the integrity, performance and reliability of numerous Corporate Express applications in a UNIX/Oracle environment. Primary system applications include:
** A custom Warehouse Management System and Delivery Tracking system operating in 28 divisions across the United States, Data Warehouse loads from multiple applications and various off-hour maintenance activities for other applications.
** The Swing and Night Support teams are responsible for supporting all Corporate Express divisions (28) operating in a 5 X 24 environment. Outbound Distribution and related activities are the primary business processes supported by the Swing/Evening support team. These processes include warehouse, inventory
management tasks and delivery/fulfillment task performed by 1400+ Delivery System application users
** Divisional issues are typically reported directly by the application user and require time critical resolution by a combination of application knowledge, situation/data analysis and applying existing scripts to resolve known issues.
** Monitoring jobs through Maestro job scheduler and verify jobs are successful or failed jobs are fixed in a timely manner.
SKILL REQUIREMENTS
~ Strong problem solving skills and a desire to learn and improve skills
~ Use of Remedy (issue tracking) software to document issues.
~ Good rapport with team members and field staff
~ Ability to work independently and as part of a team
~ Familiar with UNIX and SQL and the MS Office tools including MS Access
~ Familiar with a relational data model.
~ Ability to multitask and appropriately prioritize a fluid workload.
~ Understanding warehouse processes would be very helpful.
TRAVEL: None required.
RELOCATION: Not available for this position.
Corporate Express is an Equal Employment Opportunity/Affirmative Action employer that promotes work force diversity and hires without regard to race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, veteran status or other protected status.
Further Information: http://recruiter.kenexa.com/corpexp/cc/CCJobDetailAction.ss?command=CCViewDetail&job_REQUISITION_NUMBER=108861&ccid=bupJEdUjsTs%3D
Travel required:
none
Telecommute:
no
