Network Operations Engineer
The Network Operations Engineer position is responsible for day to day operations of Go Daddy networks. This includes configuration and support of internal and external networks. Develops and maintains security and network configurations. Troubleshooting and restoring network related problems or issues. Recommend upgrades, patches, and new applications and equipment. Accepts incoming tickets from customers, provides basic troubleshooting of the problem, and then provides resolution or escalation within the team as needed. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action.
Shift Work and participation in 24x7 on-call rotations as required. This position is located in Scottsdale.
What does the job entail?
· Troubleshooting and restoring high availability services and network components
· Responding to internal customer requests and providing excellent customer service and communications
· Implementing, operating and troubleshooting complex international data networks in a service provider environment
Do you have what it takes?
· 3-5 years of experience in network technologies
· Good understanding of routing, switch, firewall, and load balancer technologies, including experience with OSPF, BGP, access-control lists, peering, and DNS
· Experience with Cisco Catalyst switches, Cisco CSS/CSM Content Switches, ACE appliances and modules, Cisco PIX/FWSM/ASA firewalls, and ACS
· Sound understanding or network management tools, reports, and processes
· Excellent verbal and written communication skills
· Completion of a Bachelor's degree with course work in computer science, or equivalent work experience
· Highly motivated and a love for technology
· Strong technical skills
· Ability to act quickly and decisively
· Strong sense of ownership and willingness to take on challenges
· Solid decision making skills
· Flexible schedule
· Excellent communicator, both written and verbal
· Customer service oriented
· Value being a team player
· CCNA required, CCNP preferred.
Why is it worth it?
A fun, dynamic and challenging work environment
We offer a competitive base salary and opportunity for additional incentives
100% employer-paid medical, dental, STD, LTD and life coverage for all benefit eligible Go Daddy employees
Three weeks of paid vacation plus two paid personal days available in your first year of employment
Professional Development and Tuition Reimbursement
Subsidized meals on-site at our Customer Care Centers
Exceptional 401(k) plan where you are vested after 1 year for the company match
Employee Appreciation Initiatives – team building activities and recognition
Why work for us?
Founder and CEO Bob Parsons named 2007 recipient of the Arizona Business Leadership Award
Domain Name Wire -- Best Registrar Award – 2010 Go Daddy was voted "Best Registrar" in the Domain Name Wire annual survey for a fifth consecutive year.
"Best Places to Work in the Valley" 2004 – 2009 - For the sixth consecutive year, Go Daddy is ranked as one of the Valley’s Best Places to Work.
Deloitte Technology Fast 500 – 2009 - For a fourth year, Deloitte has ranked Go Daddy as one of the fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America.
Go Daddy Charitable Work - Go Daddy's philanthropic works support a wide variety of charitable and community organizations dedicated to such causes as domestic violence, child abuse, teenage homelessness, animal shelters, and more.
Go Daddy is proud to be an equal opportunity employer.
