Friday, June 26, 2009

Webroot - Web Analytics Analyst

Webroot - Web Analytics Analyst - Boulder
Posted by: "Jon Landau" JLandau@webroot.com

Web Analytics Analyst



Webroot is seeking an experienced, results driven individual to join the
Consumer eCommerce Team as a Web Analytics Analyst. This person will
work closely with eBusiness stakeholders and focus on web site reporting
and optimization. The ideal candidate will demonstrate an unbridled
passion for analytics and the web, an insatiable appetite for driving
results based on data, and the know-how to translate analytical insights
into actionable business strategies.



RESPONSIBILITIES



* Work with the Director of Business Intelligence to implement
overall metrics and analysis strategy.

* Serve as subject matter expert for web analysis tools used by
Webroot, including Omniture and TeaLeaf.

* Construct/maintain weekly dashboards for business and technical
monitoring, alarming, and decision making.

* Understand high level systems, processes and page flows in order
to optimize tools to measure site changes.

* Proactively conduct website analysis to uncover reasons for user
abandonment, barriers to conversion, etc.

* Perform root cause analysis on known web-site issues and quantify
benefits of fixes.

* Investigate data issues / anomalies and work with business
stakeholders and Web Operations to resolve problems to ensure reporting
accuracy

* Analyze data trends and identify actionable opportunities for
website improvements.

* Plan for, measure and monitor the effect of site changes. Assist
in assessing impacts from site changes to ensure that proposed changes
had the desired impacts.

* Develop business intelligence requirements for IT and DBA teams.
Examples include Omniture tagging requirements and guidelines for
automating reporting



REQUIRED SKILLS AND EXPERIENCE



* 4+ years experience with data analysis, business analysis, or IT
analysis

* 2+ years of experience with other web analytics tools, preferably
Omniture required.

* 1+ years of experience with TeaLeaf.

* Business to Consumer eBusiness analytics experience preferred.

* General understanding of ecommerce architecture and technologies
(HTML, Javascript, Cookies).

* In-depth Microsoft Excel skills, including experience in building
formula driven workbooks and working with pivot tables a must.

* Proficiency with SQL and Data Warehousing experience a plus.

* Bachelors in engineering, business or other related analytics
field preferred.

* Need to be tenacious in finding root causes, and not give up when
presented obstacles.

* Good presentation and communication skills strongly required.

* A focus on the bottom line results will be a necessity.

* High energy, results-oriented achiever, and a team player.

* Ability to work in a fast paced, high-growth environment and be
willing to "roll-up your sleeves" in pursuit of organizational change.



If you would like an opportunity to work with this widely recognized
worldwide leader in technology security, send your resume to
jlandau@webroot.com for consideration.



Principals only- no third parties, please. Webroot Software, Inc. is an
Equal Opportunity Employer.



About Webroot Software



Webroot provides
industry-leading Internet security solutions for consumers, enterprises
and small and medium businesses worldwide. Webroot products consistently
receive top review ratings by respected third parties and have been
adopted by millions globally. In addition to our award-winning business
and consumer software, Webroot now protects enterprises with Webroot(r)
Security Software-as-a-Service (SaaS). Webroot Web Security SaaS and
Webroot E-Mail Security SaaS are subscription-based services that
provide on-demand web, email and archiving solutions, giving
organizations a flexible and cost-effective alternative to on-premise
security.


Founded in 1997, Webroot is globally recognized for providing
innovative, best-of-breed security solutions that protect personal
information and corporate assets from online and internal threats. The
company is privately held and backed by some of the industry's leading
venture capital firms, including Technology Crossover Ventures
, Accel Partners and
Mayfield . Webroot currently has more than
300 employees worldwide. Our headquarters are located in Boulder,
Colorado, with offices in Mountain View, California, Europe, Japan and
Australia.





Jon Landau | Recruiting Manager

__________________________________



Webroot Software, Inc.
2560 55th Street

Boulder, CO 80301 USA



Phone: 303.450.5989

E-mail: jlandau@webroot.com