2. Technical Trainer - Aurora, CO
Posted by: "Debbie Markham" dmarkham@touchstar.com
Date: Mon Dec 31, 2007 9:15 am ((PST))
Job Description: TECHNICAL TRAINER
Reports to: Training Director
Role:
The primary responsibility of this position is to perform technical
training duties for new hires, existing employees. And to assist in the
training of new and existing customers.
The Technical Trainer will work closely with the training department
management to develop, deliver and follow-up on training classes. The
Technical Training will prepare new employees to all technical phases
of
Touchstar Software products and services.
Responsibilities:
* Learn the key aspects of each customer's business as they
relate to the TouchStar product
* Prepare and deliver basic and advanced Technical Training
course work
* Do follow-up training for internal employees
* Training customers both remotely and on-site
* Perform any other tasks required by the Training department
Skills:
* Ability to learn technical aspects of our product, hardware
and
the telephony industry
* Ability to understand how the TouchStar product features
benefit the various aspects of our customers' operations
* Excellent organizational skills
* Excellent verbal and telephone communication skills
* Excellent written communication skills
* Working knowledge of Microsoft Word, Excel, SQL and
Salesforce.com.
* Ability to analyze situations and react properly with minimal
supervision
Compensation:
$45,000-$55,000 base salary
Please submit your resume and salary requirements to jobs@touchstar.com
