Nelnet (www.nelnet.com) is a diversified
educational services company with lines of business in student loan
generation, loan servicing, secondary market activities, and guarantor
servicing. Nelnet offices are located throughout North America. As we
pursue our vision of making educational dreams possible, we continue to
seek GREAT quality associates to help reach that goal. We are a
performance-based organization that rewards results.
Computer Operator - iSeries/AS/400
Basic Job Purpose: Under direct supervision, assists in performing
routine tasks associated with operating a computer in accordance with
detailed instructions.
Essential Functions: 1)Operate and control computer console and related
peripheral equipment. 2)Log machine failures and program errors and
corrects routine problems. 3)Breaks, sorts and distributes reports in a
timely manner. 4)Maintains problem log and turnover log. 5)Assists in
performing routine tasks associated with operating a computer, such as
mounting and demounting files with I/o devices, staging supplies,
operating printer, etc. 6)Implements proper schedules according to
procedures.
Education: High school diploma.
Experience: 1 + years operations experience on the AS/400; 1 + years
experience with peripheral hardware iincluding tape drives, modems, and
printers. Solid PC experience. Experience on Xerox 4635 printer helpful.
Skills: -Attention to detail and follow direction. -Excellent customer
service skills. -Sound judgment and organizational skills.
Physical Activities/Working Conditions: Travel required as needed.
Nelnet is an Equal Opportunity Employer, complies with Executive Order
11246, and takes affirmative action to ensure that qualified applicants
are employed, and that employees are treated during employment, without
regard to race, color, religion/creed, national origin, gender, or sex,
marital status, age, disability, use of a guide dog or service animal,
sexual orientation, military/veteran status, or any other status
protected by Federal or State law or local ordinance. Qualified
individuals with disabilities who require reasonable accommodations in
order to apply or compete for positions at Nelnet may request such
accommodations by contacting Nelnet Talent Acquisition & Recruiting.
Nelnet is a Drug Free and Tobacco Free Workplace.
For consideration please forward your resume to :
tpyor@5280solutions.com . Pease don't hesitate to call Terri at
303-696-3355 or 303-667-5280 if you need additional information.
Terri Pryor
Director of Staffing Solutions
tpryor@5280solutions.com
terri.pryor@n-d-s.com
p
303.696.3355
c
303.667.5280
f
303.683.4175
________________________________________________________________________
Nelnet (www.nelnet.com) is a diversified
educational services company with lines of business in student loan
generation, loan servicing, secondary market activities, and guarantor
servicing. Nelnet offices are located throughout North America. As we
pursue our vision of making educational dreams possible, we continue to
seek GREAT quality associates to help reach that goal. We are a
performance-based organization that rewards results.
Basic Functions: Provides guidance, assistance, coordination and
follow-up on requests, questions, problems and malfunctions of systems
applications, hardware or software supporting internal and external
customers.
Responsibilities: Interprets, evaluates, resolves and tests client
inquiries or issues pertaining to the functional operation of
application hardware and software. Analyze simple to complex requests,
inquiries and issues to determine the appropriate technical area or
vendor to resolve problem. Alerts clients and team members in a timely
manner when a major problem is suspected. Documents and tracks status of
client inquiries/incidents and coordinates appropriate response and
follows up to ensure client satisfaction. Translate technical details
into business relevant language.
Qualifications: Applicant must be familiar with CM methodologies and
best practices (ITIL). An understanding of change management or build
engineer experience. Knowledge of Help/Systems iSeries ROBOT products,
Softmenu, or similar change management tools and an understanding of job
scheduling. Candidates must be detail oriented, have strong time
management and organizational skills, excellent oral and written
communication and exceptional analytical and problem solving skills.
Nelnet is an Equal Opportunity Employer, complies with Executive Order
11246, and takes affirmative action to ensure that qualified applicants
are employed, and that employees are treated during employment, without
regard to race, color, religion/creed, national origin, gender, or sex,
marital status, age, disability, use of a guide dog or service animal,
sexual orientation, military/veteran status, or any other status
protected by Federal or State law or local ordinance. Qualified
individuals with disabilities who require reasonable accommodations in
order to apply or compete for positions at Nelnet may request such
accommodations by contacting Nelnet Talent Acquisition & Recruiting.
Nelnet is a Drug Free and Tobacco Free Workplace.
For consideration please forward your resume to :
tpyor@5280solutions.com . Pease don't hesitate to call Terri at
303-696-3355 or 303-667-5280 if you need additional information.
Terri Pryor
Director of Staffing Solutions
tpryor@5280solutions.com
terri.pryor@n-d-s.com
p
303.696.3355
c
303.667.5280
f
303.683.4175
