Sr. Client Support Technician - Louisville, CO
Posted by: "Rick Chinberg" rchinberg@ghx.com
Primarily responsible to provide hardware and software support for GHX's
internal users, and to provide asset management and tracking for I.T.
assets.
Will demonstrate expertise in Microsoft desktop operating systems and
applications.
Principle duties and responsibilities:
* Provides hardware and Windows OS support for
end-user desktop systems.
* Coordinates with Corporate Network Engineer to
support wired and wireless LAN, and phone system including phone support
to remote/home users.
* Assists in maintenance of Windows operating
systems, including patching and antivirus, and virus cleanup, if
required.
* Maintains inventory of all I.T. hardware assets, to
include imaging of servers using Symantec Ghost, shipping servers,
updating inventory/asset tracking system, receiving RMA hardware.
* Evaluates RMA equipment, repair if possible, and/or
coordinate warranty work.
* Some off-hours and weekend work expected.
Required Skills:
* Windows skills, to include basic understanding of
Active Directory and Windows domains, basic user management, directory
security and permissions management, service maintenance.
* Windows XP, Windows Vista and/or Windows 7
desktops.
* Networking skills, to include understanding of
TCP/IP, understanding of firewalls and VPN technologies.
* Hardware and software troubleshooting skills.
* Antivirus maintenance and removal.
Preferred Skills:
* Desktop-related troubleshooting, including remote
management.
* Service desk ticketing expertise, especially in
generating KPI reports.
* Packaging and remote deployment of applications.
* Experience with Altiris or a similar asset
management system.
Required Qualifications:
* High school diploma and 4+ years' relevant
full-time work experience.
* Demonstrated ability to troubleshoot hardware and
software issues on desktop systems.
* Ability to lift and carry 50 pounds.
* Understanding of networking fundamentals.
* Well-developed problem solving skills.
* Must possess good verbal and written communication
skills.
* Proven history of strong customer service delivery.
Preferred qualifications:
* Microsoft MCTS certification or higher.
* A+ or similar hardware certification.
GHX provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
gender, sexual orientation, national origin, age, disability, marital
status, amnesty, or status as a covered veteran in accordance with
applicable federal, state and local laws. GHX complies with applicable
state and local laws governing non-discrimination in employment in every
location in which the company has facilities. This policy applies to all
terms and conditions of employment, including, but not limited to,
hiring, placement, promotion, termination, layoff, recall, transfer,
leaves of absence, compensation, and training.
GHX expressly prohibits any form of unlawful employee harassment based
on race, color, religion, gender, sexual orientation, national origin,
age, disability, or veteran status. Improper interference with the
ability of GHX's employees to perform their expected job duties is
absolutely not tolerated.
Rick Chinberg
Sr. Talent Acquisition Specialist
GHX
1315 W. Century Drive
Louisville, Colorado 80027
720.887.5398 direct
720.887.7000 main
303.570.3392 cell
720.887.7091 fax
rchinberg@ghx.com
CONFIDENTIALITY NOTICE -
This e-mail transmission, and any documents, files or previous e-mail messages attached to it, may contain information that is confidential. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify the sender by telephone or return e-mail and delete the original transmission and its attachments without reading or saving in any manner.
________________________________________________________________________
Sr. Windows Systems Administrator - Louisville, CO
Posted by: "Rick Chinberg" rchinberg@ghx.com
Will provide Systems Administration expertise and services in support of
Microsoft Active Directory and Microsoft operating systems for primary
functionality within the corporate computing department.
Will work bi-weekly on-call rotation, as required, in coordination with
the other department Systems Administrator.
Principle duties and responsibilities:
* Designs, develops, implements, installs, troubleshoots and
enhances Microsoft systems hosting a variety of network support
services, such as Microsoft AD Directory Services, DNS and various
corporate computing applications running on Microsoft systems.
* Installs, maintains, upgrades and troubleshoots Windows
2003/2008 Server and Windows 2003/2008 Enterprise Server.
* Analyzes, tests, install sand documents existing systems, to
include hardware and software.
* Audits current and future, internal and external operating
environments.
* Maintains users and groups, backups systems (including tape
rotations), email services, domain services, and system documentation.
* Monitors systems and logs weekly.
* Responsible for on-call rotating schedule to obtain a 99.99%
year round uptime.
Required Skills:
* Well-developed knowledge of web server farms and application
farms, along with Microsoft Clusters and SQL2003/2005/2008 clusters.
* Knowledge of disk allocation and performance monitoring in
SAN's.
* Familiarity with networking, especially load balancing.
* Basic knowledge/experience with virtualized server
environment.
* Administers SharePoint environment.
* Administers Citrix environment.
* Provides secondary support for Microsoft Exchange 2003/2010.
Required Qualifications:
* B.S. degree in Computer Science, Engineering, Information
Systems, or equivalent experience. Current Microsoft MSCE/MCM
certification can substitute for the Bachelor's degree if the
certifications are in the areas specified above.
* Established experience with enterprise-level tape backups,
AV/malware protection, IIS 7.0, and Microsoft Active Directory
(including multiple site setup and configuration) in a mid-size or
larger company.
* Administrator-level experience with MOSS (SharePoint) 2007.
* Knowledge of security systems and tools, to include, but not
limited to, GPO's that are applied to domain, site, and OU levels.
* Knowledge of network services, to include Microsoft file and
print sharing, DNS.
* Knowledge of desktop tools, to include MS Office, Project and
Visio.
* Configuration and troubleshooting knowledge of systems,
especially HP and Sun product lines.
* Experience installing and configuring storage systems, to
include raid and non-raid SCSI, tape robot library and
fiber-channel-based storage clusters.
* Experience installing disks, memory, system cabling/wiring and
other components using proper rack layout and design, along with overall
Data Center knowledge.
* Understanding of monitoring tools, such as Site Scope and
SCOM.
* Experience creating and administering SharePoint sites.
* Must be able to lift and carry 50 lbs. of computer equipment
or components, as needed.
GHX provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
gender, sexual orientation, national origin, age, disability, marital
status, amnesty, or status as a covered veteran in accordance with
applicable federal, state and local laws. GHX complies with applicable
state and local laws governing non-discrimination in employment in every
location in which the company has facilities. This policy applies to all
terms and conditions of employment, including, but not limited to,
hiring, placement, promotion, termination, layoff, recall, transfer,
leaves of absence, compensation, and training.
GHX expressly prohibits any form of unlawful employee harassment based
on race, color, religion, gender, sexual orientation, national origin,
age, disability, or veteran status. Improper interference with the
ability of GHX's employees to perform their expected job duties is
absolutely not tolerated.
Rick Chinberg
Sr. Talent Acquisition Specialist
GHX
1315 W. Century Drive
Louisville, Colorado 80027
720.887.5398 direct
720.887.7000 main
303.570.3392 cell
720.887.7091 fax
rchinberg@ghx.com
CONFIDENTIALITY NOTICE -
This e-mail transmission, and any documents, files or previous e-mail messages attached to it, may contain information that is confidential. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify the sender by telephone or return e-mail and delete the original transmission and its attachments without reading or saving in any manner.
