Sports Authority hiring (2) QA Lead Systems Analyst in Englewood
Posted by: "Natalie Berman" nberman@thesportsauthority.com
MANAGEMENT & REPORTING STRUCTURE
The Quality Assurance Lead Systems Analyst will report to the Group
Manager of Quality Assurance.
POSITION DESCRIPTION
The QA Lead Systems Analyst will work as both an individual contributor
as well as supervise QA initiatives by working closely with end-user
groups to ensure operational stability and that all software, hardware
and associated documentation meet the practical needs of the company.
This position assists in overseeing and implementing continuous process
improvement efforts within (but not limited to) the Quality Assurance
organization. Responsibilities include ensuring that QA methodologies
are implemented consistently and appropriately practiced across the
entire organization. In addition, the QA Lead Systems Analyst will
organize, manage and execute the project quality assurance activities,
tasks and processes for new systems and system modifications by
preparing and executing project quality assurance test plans, test
scripts, task estimation, schedule management, troubleshooting, issue
resolution, and organizing appropriate level of testing with users and
technical support staff. The QA Lead Systems Analyst identifies defects
in deliverables, across the project life cycle, prior to deployment in
order to deliver a quality product to our customer.
PRIMARY RESPONSIBILITIES
* Partner with and act as QA liaison between Solutions Delivery,
Operations and Engineering, Program Management Organization and the
Business regarding quality processes and initiatives.
* Lead team of QA Analysts including thought leadership for test
strategy, mentorship for communication/interpersonal interactions,
technical guidance (including tool usage) and review of deliverables for
quality and completeness of testing.
* Identify, streamline and improve QA and SDLC processes. Assist
in the creation of Departmental quality standards, policies, procedures,
templates and reference library.
* Assist in organization-wide process reengineering initiatives
including issue identification, solution evaluation, change management
and implementation.
* Lead, mentor and coach more junior QA Systems Analysts on test
methodologies, industry standards and tools. Act as subject matter
expert in all of these areas.
* Lead QA project initiatives including resource and task
scheduling, issue resolution and communication to IT and Project
Management stakeholders.
* Own Business/User relationships and accountability for
deliverables. Ability to influence decisions and communicate issues,
risks and impacts in business terms.
* Proactively keep IS Management apprised of status, issues and
risks; own tracking and resolution.
* Identify, communicate and resolve project timeline and/or
resource constraints/conflicts.
* Oversee and support the development of QA deliverables (test
plans, test cases, defects) by QA Analysts and supervise testing efforts
to ensure quality and appropriate testing.
* Identify areas affected by a change request and author detailed
test plans that consist of scope, strategy, approach and execution.
* Determine functional requirements and generate a requirements
traceability matrix.
* Create enumerated test scripts to satisfy requirements
traceability.
* Track defects by identifying, dating, documenting and resolving
the defect found and determining trend analysis while developing
mitigation strategies.
* Manage activities associated with resolving problems, analyze
results, determine corrective actions and report results to appropriate
parties.
* Administer use of test plans and testing tools, analyze test
results and prepare status reports to monitor progress of activities.
* Analyze test results and prepare reports to be presented to
Senior Management for review.
* Identify, measure and analyze quality goals and objectives for
IS projects and activities.
* Development and management of testing tools to analyze,
monitor, and report on test results and process improvement.
* Lead Quality Assurance Team by providing ongoing assessment of
technical and soft skill needs and gaps. Develop, train and cross-train
QA Analysts to meet needs of the Department's and individuals' growth.
* Develop documentation and training examples for system changes
or upgrades.
* Ability to take direction and then work independently or with a
Team as required.
* Continually work towards best practices.
* Responsible for other duties as assigned or developed.
* Proactive, independent, strong work ethic.
* Thorough, quality focus.
PROFESSIONAL QUALIFICATIONS
* 4 year college degree or equivalent relevant experience.
* 5+ years of QA leadership/management/mentoring experience.
Ability to guide, facilitate and/or manage the efforts of 3-7 other
individuals in the testing process.
* 7+ years experience in problem solving.
* 7+ years in QA/IT testing (system, UAT, regression,
performance).
* 3+years experience in a Retail business (back-office experience
preferred).
* 4+ years experience with IBM AS/400 or JDA experience.
* Experience in designing, developing and implementing test
methodologies. Strong QA methodology, process and technical leadership.
* Experience leading process reengineering and change management
initiatives strongly preferred.
* Deep understanding of software development life cycles.
* Experience in collecting, analyzing and reporting on quality
metrics.
* Strong SQL skills. Solid understanding of relational databases.
* Progressively responsible for testing technically challenging,
complex software products.
* Ability to analyze problems in situations where the symptoms are
not of a standard or familiar nature, therefore requiring independent
thought and logical trouble shooting methods. Demonstrated ability to
apply analytical skills.
* Proven technical and problem solving skills.
* Ability to write standard documentation using established
formats and establishing standards/templates where none exist.
* Ability to multi-task, adapt and operate effectively in a
fast-paced testing environment with changing priorities.
* Excellent communication skills (written and verbal) to work with
all levels of staff and management.
Preferred experience with Quality Center/Test Director, Project
Management, ITIL, metric formulation and analysis, test automation,
ability to read code, QTP and TOAD.
