Responsible for providing 24/7/365 tier 3 application and environment support for production and pre-production environments working closely with internal GHX technical teams and external customers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Provides level 3 application support for assigned GHX products.
* Contributes to application design and implementation to ensure architecture meets 99.9% uptime goal.
* Participates in maintenance, operations acceptance testing and / or release activities.
* Application performance tuning and debugging.
* Rotating on-call.
* Other duties as assigned.
REQUIRED SKILLS (Must have a subset of the following):
* JBoss Application Server Administration
* Tomcat Application Server Administration
* WebLogic Application Server Administration
* WebMethods Server Administration
* IIS Application Server Administration
* Apache Web Server Administration
* Informatica Application Server Administration
* Business Objects Application Server Administration
* Working knowledge of Unix / Linux command line environment
* Working knowledge of Unix / Linux shell scripting
PREFERRED SKILLS:
* Thread Dump analysis experience
* JVM tuning experience
* Solaris Administrator certification
* CCNA
* MSCE
* Oracle Administrator certification
* EDI (ANSI/X12) and XML knowledge
* Veritas Cluster Manager
* JVM monitoring tools (jvmstat, etc.)
* Network monitoring (snoop, NetMon)
* AS2 (Isoft Commerce Suite)
REQUIRED QUALIFICATIONS:
* Bachelor*s degree in a related discipline, or combination of education and related experience.
* Must be able to work from own initiative, learn quickly, and function effectively with team members in a high pressure environment.
* Must demonstrate effective listening, verbal and written communication skills.
* J2EE or .Net application production/customer support experience.
* Ability to work in a fast paced and dynamic team environment.
* History of delivering high-quality support with an emphasis on customer service.
* Experience with task automation.
* Experience with environment monitoring tools (ProActiveNet or SiteScope).
* Previous production on-call experience.
* Ability to seek alternative sources of information.
APPLY NOW***In order to apply for this position, please follow the below link to the GHX website: http://jobs-ghx.icims.com/jobs/intro
GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX*s employees to perform their expected job duties is absolutely not tolerated.
