Return Path Systems Administrators are empowered and responsible for the effective and efficient operations of Return Path's products. Including, proactive management of system/server maintenance, generating and adhering to operational standards, collecting measurement data on performance of technical systems and, as part of an integrated agile engineering team, actively participate in the product development and support of Return Path initiatives.
Daily Responsibilities:
* Agile Product Development Team Integration: The SA is responsible for active participation in planning, design, building, testing, releasing, monitoring and supporting Return Path products and services. Effectively use analytical problem solving skills to remove hindrances associated with rapidly deploying new productions solutions and/or resolving technical support issues.
* Performance Data Collection: Ensuring Return Path products and services are properly monitored and reporting of statistical data in regards to performance trending and capacity planning.
* Communication: Responsible for establishing and maintaining effective communication within the Operations team and expanded agile product development teams. The SA will have a proven track record of demonstrating strong problem solving skills, coupled with the communication of well thought out solutions.
* Standards: Responsible for generating and adhering to operational standards. As well as collaborating with other engineering resources on the product development teams to ensure standards are maintained across product initiatives.
* System Maintenance: Responsible for proactively maintaining the systems and network that supports Return Path's products and services. The SA is empowered to work with directly with vendors to resolve problems, as well as, recommend hardware and software recommendations to generate solutions. What does it take to be successful in this role?
* 5+ years of related work experience in SaaS technology and operations environment, utilizing Solaris, Linux, Postfix, Perl, PHP and Apache.
* Experience working in a high volume data processing environment
* Strong interpersonal communication skills regarding operational issues and project status.
* Strong personal organizational skills.
* Relevant work experience required.
* Experience with UNIX security policies and practices.
* Understanding of email messaging and protocols.
* Ability to provide after hours on-call support (pager).
* Familiarity with UNIX command-level file processing and automation through scripting
* Familiarity with email delivery best practices for senders, anti-spam techniques for receivers and deliverability issues overall preferred.
* Network administration of switches, routers, firewalls, and DNS.The Return Path Experience
Don't get us wrong, it's not easy to land a gig at RP. You're going to have to learn the ins and outs of our business before you even get here. Here's the good news: only the best and brightest minds in email work here. So, once you're in, this is a place where you'll be challenged, inspired, rewarded and transformed. Really you ask? Yes, really. The Return Path experience is a two-way exchange. We ask you to give us your very best every day. We expect a lot from you. We challenge you with interesting work, stretch assignments, a collaborative work environment and a ton of learning and growth. The pace is fast and furious. In exchange, we give you everything you need to live a happy, balanced life. This includes great pay, open vacation (yup, you heard that right!), great benefits, flexibility and, well, whatever else you need. Everyone is unique and we pride ourselves on not having one-size-fits-all solutions. At Return Path you're a
person, not a title. What's important in your life right now? Kids, pets, triathlons, church, tango, karate, yoga, parents, Pilates, pre-natal – we will support you through it all. Give and take. That's a Return Path career path.
What it's like to work here
It's great! From the CEO and senior management team to the newest entry-level employee, we are a company that cares a lot about fostering a great work environment and a fun, energetic, success-oriented culture. We have a strong philosophical belief that our people are our most important assets. And we don't just pay lip service to that phrase -- we incorporate it into our policies, and we live it every day. Yes, that philosophy means we have generous 'traditional' benefits, and it also means we take a lot of time to focus on high quality management and leadership, and time to make sure everyone in the company is in the right job, knows how his or her job contributes to the overall company mission, and has a clear sense of learning and career growth. We have great employee retention over the years because people love coming to work here and really feel like they're part of something special.
________________________________________________________________________
Return Path Systems Engineers are empowered and responsible for the effective and efficient operations of Return Path's products. Including, proactive management of system/server maintenance, generating and encouraging adherence to operational standards, collecting measurement data on performance of technical systems and, as part of an integrated agile engineering team, actively participate in the product development and support of Return Path initiatives.
Agile Product Development Team Integration
* Serve as a critical team member in the development and support of Return Path products.
* Responsible for active participation in planning, design, building, testing, releasing, monitoring and supporting Return Path products and services.
* Effectively use analytical problem solving skills to remove hindrances associated with rapidly deploying new product solutions and/or resolving technical support issues.Performance Data Collection
* Ensuring Return Path products and services are properly monitored and reporting of statistical data in regards to performance trending and capacity planning.Communication
* Responsible for establishing and maintaining effective communication within the Operations team and expanded agile product development teams.Standards
* Responsible for generating and encouraging adherence to operational standards. As well as collaborating with other engineering resources on the product development teams to ensure standards are integrated into product initiatives.System Infrastructure Architecture and Maintenance
* Responsible for proactively designing and maintaining the systems and networks that supports Return Path's products and services.
* Work with directly with vendors to resolve problems, as well as, recommend hardware and software recommendations that generate solutions. What does it take to be successful in this role?
* 7+ years of related work experience in a software as a service (SaaS) technology and operations environment, utilizing Solaris, Linux, Postfix, Perl, PHP and Apache.
* 7+ years of Network administration of switches, routers, firewalls, and DNS.
* 7+ year experience working in a high volume data processing environment, with disk management responsibilities.5+ years experience managing UNIX email servers. Including experience with UNIX security policies and protocols. Strong Unix command-level file processing and automation through scripting.
* Understanding of email messaging and protocols.
* Familiarity with email delivery best practices for senders, anti-spam techniques for receivers and deliverability issues overall preferred.
* A proven track record of demonstrating strong problem solving skills, coupled with the communication of well thought out solutions.
* Strong interpersonal communication skills regarding operational issues and project status.
* Ability to provide after hours on-call support.
* Relevant work experience required.The Return Path Experience
Don't get us wrong, it's not easy to land a gig at RP. You're going to have to learn the ins and outs of our business before you even get here. Here's the good news: only the best and brightest minds in email work here. So, once you're in, this is a place where you'll be challenged, inspired, rewarded and transformed. Really you ask? Yes, really. The Return Path experience is a two-way exchange. We ask you to give us your very best every day. We expect a lot from you. We challenge you with interesting work, stretch assignments, a collaborative work environment and a ton of learning and growth. The pace is fast and furious. In exchange, we give you everything you need to live a happy, balanced life. This includes great pay, open vacation (yup, you heard that right!), great benefits, flexibility and, well, whatever else you need. Everyone is unique and we pride ourselves on not having one-size-fits-all solutions. At Return Path you're a
person, not a title. What's important in your life right now? Kids, pets, triathlons, church, tango, karate, yoga, parents, Pilates, pre-natal – we will support you through it all. Give and take. That's a Return Path career path.
What it's like to work here
It's great! From the CEO and senior management team to the newest entry-level employee, we are a company that cares a lot about fostering a great work environment and a fun, energetic, success-oriented culture. We have a strong philosophical belief that our people are our most important assets. And we don't just pay lip service to that phrase -- we incorporate it into our policies, and we live it every day. Yes, that philosophy means we have generous 'traditional' benefits, and it also means we take a lot of time to focus on high quality management and leadership, and time to make sure everyone in the company is in the right job, knows how his or her job contributes to the overall company mission, and has a clear sense of learning and career growth. We have great employee retention over the years because people love coming to work here and really feel like they're part of something special.
