Monday, June 11, 2007

Accenture - Billing Systems Analyst, Billing Team Lead

Title: Billing Systems Analyst
Skills: Telecommunications billing Date: 6-11-2007
Location: Honolulu, HI Area code: 808
Tax term: FULLTIME
Pay rate: Unspecified
Length: Mon-Fri
Position ID: 00022426HI
Dice ID: accco001
Job description: Description


Organization: Outsourcing Growth Platform


Location: Honolulu, HI


If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.


Accenture**s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition. Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.


People within the Client Operations-AO workgroup are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. Client Operations is where the majority of Services people reside and, typically, people in the workgroup are based permanently at a client location. Application Outsourcing (AO) incorporates skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.


Job Description


Accenture is providing end to end Application Outsourcing support for a large telecommunications company in Honolulu, Hawaii. The Billing Systems Analyst will analyze and design new business processes related to billing, product configuration, payment processing, mediation, revenue assurance, taxation, bill presentment, and collections. Identify and define business process and application requirements. Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements. Assist in translating requirements into test conditions and expected results for product, performance, and user acceptance testing and serve as a liaison to the business community.


Responsibilities are but not limited to:



Work planning, project management/team lead for 5-10 resources on/off shore.

Tasks and deliverables will relate to configuration of packaged apps, custom development (rqmts, analysis, design, build, test), billing operations, and integration testing.

Must work with client counterparts to resolve issues, manage scope, and deliver on commitments.


Qualifications


Basic Qualifications:


Minimum of 2 years of experience in the following areas:

Telecommunications billing and collections

Experience in SQL and data analysis

Bachelors degree


Preferred Skills:



Experience in CRM, product configuration and order management knowledge preferred.

System integration with package billing applications (Kenan, Convergys, Amdocs or similar)

Kenan, Vertex, CSG Mediation, Kansys experience preferred


Professional Skill Requirements



Proven ability to work independently and as a team member

Ability to be flexible and work analytically in a problem-solving environment

Excellent communication (written and oral) and interpersonal skills

Strong coaching and project management skills

Strong organizational, multi-tasking, and time-management skills


Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Accenture is an Equal Opportunity Employer.
Travel required: none Telecommute: no



Title: Billing Team Lead Skills: Telecommunications billing Date: 6-11-2007 Location: Honolulu, HI Area code: 808 Tax term: FULLTIME Pay rate: Unspecified Length: Mon-Fri Position ID: 00022430HI Dice ID: accco001 Job description: Description


Organization: Outsourcing Growth Platform


Location: Honolulu, HI


If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.


Accenture**s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition. Most of our people in Services are based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.


People within the Client Operations-AO workgroup are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. Client Operations is where the majority of Services people reside and, typically, people in the workgroup are based permanently at a client location. Application Outsourcing (AO) incorporates skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for our clients.


Job Description


Accenture is providing end to end Application Outsourcing support for a large telecommunications company in Honolulu, Hawaii. The Billing Team Lead will manage development and operations teams responsible for billing, product configuration, payment processing, mediation, revenue assurance, and collections. Work with client directors/managers to define scope, set priorities, resolve issues, and manage billing operations. Team will be responsible for operations, defect resolution, and new development. Billing and Collections capabilities built on Kenan, CSG Mediation, and Kansys products.


Responsibilities include work planning, resource allocation, estimates, ensuring ADM compliance in all phases of the SDLC, escalations to ACN and client executives. Team will consist of approximately 20 resources on/off shore whose primary tasks include configuration of packaged apps, custom development, billing operations, and integration testing.


Qualifications


Basic Qualifications:



Minimum of 8 years of experience in telecommunications billing/collections

Minimum of 8 years of experience in system integration with packaged billing applications (Kenan, Convergys, Amdocs or similar)

Bachelor's Degree


Professional Skill Requirements


Proven ability to work independently and manage team member onshore and offshore

Strong leadership abilities

Excellent communication (written and oral) and interpersonal skills

Strong organizational, multi-tasking, and time-management skills

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Accenture is an Equal Opportunity Employer.
Travel required: none Telecommute: no