Monday, August 01, 2011

McKesson - Application Support

Westminster, CO - Application Support Analyst Position
Posted by: "Maxwell, Renee" Renee.Maxwell@McKesson.com

Application Support Analyst Position



The position of Product Support Analyst provides application support for
McKesson products operating in a UNIX/Linux, client/server environment
on Oracle database systems. Solutions are highly complex and considered
mission-critical in the healthcare industry, requiring rapid resolution.


Minimum Requirements:



*2 years experience in a customer-facing technical support role



*2 years experience in complex application support experience for
enterprise customers



*2 years experience in basic UNIX/Linux System architecture



*2 years creating and executing queries with SQL





Highly Desired:



*Ability to work on a team as well as independently.



*4+ years experience in a customer-facing technical support role.



*4+ years experience in complex application support experience for
enterprise customers.



*4+ years experience in basic UNIX/Linux System architecture.



*4+ years working with SQL.



*Healthcare industry experience



*BS degree in technical discipline.



*Ability to quickly learn new, complex technologies.



*Effective verbal and written communication skills.



*Ability to prioritize and demonstrate time management skills.



*Ability to work effectively with customers in high-pressure situations.



*Flexible schedule to allow for pager rotation.



*Good interpersonal skills.





Education:



*BS degree in technical discipline.



*Relevant professional experience strongly desired.





Regards,

Renee Maxwell

Talent Advisor

McKesson Provider Technologies

www.mckesson.com

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