Market Force is the leading Customer Intelligence solution provider,
enabling many of the world's largest restaurant chains, banks,
retailers, consumer packaged goods companies and studios to see their
stores through their customers' eyes, to act faster with confidence and
grow the bottom line. We are a privately-held company with headquarters
just outside Boulder, Colorado, with three Centers of Excellence in
Albany, NY, Atlanta, Georgia, and Winnipeg, Canada. Market Force was
founded in 2005 to consolidate and transform the mystery shopping
industry. We are growing rapidly and have expanded our solutions to
provide our clients with a full range of customer intelligence
solutions, including customer satisfaction surveys, mystery shopping
services, price auditing, merchandising services, theatre checking,
customer intercepts and surveys, all coupled with analytics and a new
technology platform. Market Force has recently been recognized as a
"Cool Vendor of the Year" by Gartner Group, is one of the country's
fastest growing companies by the Inc 500/5000, and is a top private
company by Colorado Business Magazine.
The Quality Assurance Engineer will be responsible for the testing of
applications and products within the Market Force Information system for
every environment within the Market Force organization.
Essential Duties and Responsibilities:
1. Execute test cases against client and operational facing
software applications.
2. Identify, analyze, and report application defects (e.g. detail
steps to reproduce expected. and actual results) and assist with
resolution.
3. Write and execute test plans, test cases and document results.
4. Verify that corrective actions meet quality objectives (e.g.
verify resolutions and close bugs).
5. Assist in administrating defect tracking tool.
6. Write and execute SQL queries to assist in testing.
7. Automate testing when applicable.
8. Assures the appropriate level of quality by the resolution of
important defects by working with developers to ensure the software
development process has an appropriate level of testing.
9. Responsible for the overall success of testing. Manages testing
tasks through final user acceptance testing.
The above statements are intended to describe the general nature and
level of work performed by people assigned to this classification. They
are not construed to be an exhaustive list of all job duties performed
by the personnel so classified.
Qualifications:
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Education/Experience:
* At least 3-5 years minimum experience in Software Quality
Assurance or technical field
* Bachelor's degree in Computer Science or related field or
equivalent experience.
* Experience developing and executing manual and automated test
suites, writing test plans, documenting test results.
* Experience with QA tools and techniques, bug tracking systems,
test design and execution
* Experience working with a variety of programming languages and
environments.
* Working knowledge of SDLC and some or all of the following
quality assurance methods: unit, integration, regression, user
interface, automated testing, boundary testing.
* Browser and server side test automation (Selenium) a plus
* Ability to write and execute SQL queries
* Ability to meet deadlines and schedules and be accountable for
defined tasks
* Ability to multitask in a fast, dynamic environment and
maintain a professional attitude with team members
* Working knowledge of change management or defect tracking
tools. Experience with Rally a plus.
* Excellent interpersonal, communication skills & presentation
skills, written and verbal
* Attention to detail, outstanding analytical and problem
solving skills
* Highly motivated with ability to work well independently
* Ability to become subject-matter expert for a product or
on-going project, taking some ownership to help manage project.
* Experience working with Agile a plus.
* Environment management experience a plus
Market Force Information, Inc. is an Equal Opportunity Employer.
