position
Sr. System Administrator
division/department
Information Technology/Infrastructure
nature of position
Perform software migrations; coordinate and manage production/stage/development environments; establish and coordinate change schedules; ensure changes are documented and tested before moving into production, manage code library; develop processes, procedures and Service Level Agreements (SLA); project management within the Information Technology (IT) Division.
essential functions
§ Perform Quality Assurance and Software Migration duties including the management and control of the staging and production processing environments;
§ Manage the code library ensuring that the correct versions are stored in the library and users have properly checked-out and checked-in the correct version;
§ Develop processes and procedures to define and control the change/migration process;
§ Coordinate and schedule change requests for all moves to stage and production environments;
§ Manage server inventory in stage and production, ensure servers are documented, life cycle has been defined and servers no longer required are archived (if necessary) and removed; perform backups for the staging and development environments;
§ Develop SLAs identifying lead times, documentation standards, and definitions of migration priorities;
§ Provide cross-training for System Administrators;
§ Develop and maintain documentation, best practice standards, SLAs, policies and processes;
§ Responsible for IT Change Management;
§ Perform Project Management activities as assigned for the Infrastructure Technology team; includes but not limited to the development of project Scope of Work documents, business assessments/plans, ITGC presentations, budget tracking, and status reporting for various infrastructure projects;
§ Perform daily system status checks and report discrepancies to appropriate administrators, supervisors, and managers;
§ Coordinate with commercial vendors for products and services as necessary; and
§ Follow established department policies and procedures; comply with established department SLA; and perform duties and special projects as directed by supervisors and managers.
knowledge, skills and ability
Must possess:
§ Advanced knowledge of Microsoft Windows Operating Systems; Microsoft Office Suite;
§ Intermediate knowledge of MS SQL 2008 and 2k5; Active Directory; GPO, DNS, FTP, IIS
§ Intermediate knowledge of ITIL concepts and processes
§ Working knowledge of Sharepoint, MOSS 2k7,Virtual Studio, Visual Basic and scripting
§ Advanced knowledge of network protocols, configurations, and understanding of LAN operations from workstations to server; ability to handle server administration maintenance operations (account setup, modification and telephone setup);
§ Ability to coordinate, organize, problem solve, and prioritize work;
§ Ability to develop and maintain documentation, standards, policies and procedures;
§ Ability to communicate, both orally and in writing, in a positive, diplomatic and friendly manner to users, co-workers, and the general staff;
§ Ability to develop strong working relationships with peers, users and vendors;
§ Strong customer service skills; and,
§ Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds essential.
experience/education
Minimum of five (5) years previous work experience in Systems Administration and/or Software Quality Assurance, software, and hardware troubleshooting. Prefer a BS Degree in Information Systems, Computer Science or related field. Prefer ITIL, MCP, MCSE and Networking+ certification.
equipment used
Telephone; personal computer; computer printer equipment, calculator; photocopier, fax machine, and Blackberry
physical environment
The incumbent in this position will perform the essential functions of the position primarily in an office environment. Must have sight and the ability to use computer, with or without assisting devices. Must be able to lift a computer (up to 30 lbs.) and bend and crawl under desks for computer connect/disconnects. Incumbent is required to work maintenance weekends as scheduled with some after hour work as need to support deployments.
submit resume
Human Resources
Colorado Housing and Finance Authority
1981 Blake Street
Denver, CO 80202-1272
303.297.0570 fax
resumes@chfainfo.com
With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, or any other protected classification under federal, state, or local law. Requests for reasonable accommodation, the provision of auxiliary aids, or any complaints alleging violation of this nondiscrimination policy should be directed to Pamela McClune, Nondiscrimination Coordinator, 303.297.7366, TDD 303.297.7305, CHFA 1981 Blake Street, Denver CO 80202-1272, available weekdays 8:00am to 5:00pm.
Send Resumes to:
The Colorado Housing and Finance Authority does not discriminate on the basis of race, color, national origin, sex, religion, sexual orientation, age or disability in its employment practices or in admission or access to the operation of its programs, services or activities.
