Thursday, May 07, 2009

Comcast - Senior Remedy Developer

Title: Senior Remedy Developer - Englewood, CO
Skills: Requirements: - Minimum of a 4 year technical degree in Information Systems, CS, Math, Physics or Engineering with a minimum of 4 years application development experience, Masters a plus. - Must have at least 4+ years of custom Remedy development experience (out-of-box implementation experience is not sufficient). - Knowledge of 6.3+ is required, 7.1 desired. - Experience in developing Workflow objects (e.g. Active Links, Filters, Guides, View Forms). - Strong Experience in SQL and PL/SQL (queries, store procedures and packages). - Proven Software Development Life Cycle Management experience. - Ability to troubleshoot problems involving Remedy applications and integrated systems. - Experience in IT Service Management including ITIL best practices covering incident, request, problem, change and knowledge management. - Prior experience gathering and documenting business requirements for software enhancement and/or new applications development. - Excellent written and oral communication skills. - Self starter, detail oriented and team focused. Desired Skills: - ITIL certification. - Previous experience using Remedy Mid-Tier and Remedy Java APIs desired. - Experience with Java and shell scripting. - Practical experience of Solaris and Oracle desired. - Quality Assurance skills and experience. - Experience in an agile development environment.
Date:
5-7-2009
Description:

An established application development team is seeking an individual with significant custom Remedy development experience. The Remedy Developer position entails development, support, and administration of the Remedy Action Request System (ARS) v6.3+. The main focus is development of a custom, high transaction rate ARS application used for message processing and ticketing workflow. This person is expected to collaborate as required and work independently in all phases of the software development life cycle including development, preparation of test environment, software upgrades, training and support to internal users and troubleshooting production issues.

- Ability to troubleshoot problems involving Remedy applications and integrated systems.
- Experience in IT Service Management including ITIL best practices covering incident, request, problem, change and knowledge management.
- Prior experience gathering and documenting business requirements for software enhancement and/or new applications development.
- Excellent written and oral communication skills.
- Self starter, detail oriented and team focused.