Since its inception in 2001, Local Matters has experienced tremendous growth. Our Internet, voice and wireless services are used in countries around the world, from North America to Europe to Asia, and there is much more ahead.
The Senior System Administrator is responsible for the design, installation, configuration, administration, tuning, and optimization of UNIX/Linux and Windows servers and related software and components to achieve highly available and high performance applications and services. Also to perform required technical tasks to provide timely and quality service to the various user communities. Creates complete and accurate call history using an on-line Help Desk management system and/or logs, checklists, and other approved tracking mechanism.
ESSENTIAL JOB FUNCTIONS
• Coordinate with network administration, business application, and database administration functions to ensure availability, reliability, and scalability of UNIX systems to meet business demands.
• Responsible for the installation, configuration, and daily maintenance of UNIX/Linux and Windows servers and networks.
• Monitor and test system performance to provide performance statistics and reports for tuning and capacity planning purposes.
• Perform file system configuration and management. Define and perform system backups and recovery procedures.
• Generates and maintain different types of documentation, and procedures as part of general systems support. Also have a strong knowledge of several scripting languages (shell, perl, tcl, etc.) and creation of automated tools.
• Coordinate, with other technical, support staff, and end-user personnel for the resolution of technical problems and the analysis of future needs. Provide Help Desk Tier 2 technical support.
• Responsible for the coordination and/or execution of daily tasks required for the maintenance of adequate system security including passwords, systems rights, scripts, etc.
• Establish and implement policies, procedures, and technologies to protect confidential information while allowing appropriate access.
• Responsible for suggesting methods to improve areas of operations, processes, efficiency, and service to the various customers groups.
• Coordinates with different IT teams in the schedule and implementation of periodic maintenance of systems hardware and software. Including, but not limited to, new OS releases and vendor supplied patches, hardware upgrades, and system drivers.
• Coordinates with outside vendors on activities related to his/her specialty, and closely works with vendor personnel to assure timely and accurate completion of specific tasks or projects.
• Support software developers through the different development phases.
• Conduct research on new technologies, hardware, and products in support of procurement and system development efforts. Prepare and present recommendations and justifications on major hardware and software purchase.
• Provide guidance to junior members of the team.
• Assist in the selection, training, and development of an effective and efficient staff.
QUALIFICATIONS
• Bachelor degree in Computer or Technical related science or equivalent work experience.
• 8 plus years of experience in UNIX/Linux and Windows systems analysis and administration.
• At least 10 years professional experience in an IT role
CRITICAL SKILLS/EXPERTISE
• Experience working in a high availability, high visibility production support environment.
• Hands-on experience on hardware and software troubleshooting.
• Experience with high-end storage devices SAN/NAS.
• Familiarity with TCP/IP protocols, database administration, and network hardware and standards.
• Understanding of High Availability, Business Continuity, and Disaster Recovery concepts as they relate to Open Systems architecture.
• Have excellent communication skills. In the area of spoken communication, the proper use of grammar, clear articulation of ideas, diction, and general business knowledge. Written communication to be clear and concise.
• Demonstrates a systematic, disciplined, and analytical approach to problem solving.
• Adheres to procedures, maintains records, and demonstrates commitment to solving customer problems. Have a high level of attention to detail in daily activities.
• Ability to prioritize tasks to ensure responses are timely and other responsibilities are accomplished.
• Ability to multi-task several mission critical tasks and projects with little supervision.
• Strong team player skills and gain the respect of the customers, peers, and management.
How to Apply:
If interested, please include a cover letter with salary requirements and resume to employment@localmatters.com. Also indicate the job title in the subject of the email.
Location: Denver, CO
Compensation: DOE
