Posted by: "Sarah Paterson" Sarah.Paterson@zed.COM
Date: Mon Apr 6, 2009
Zed USA, the leading provider of digital content, currently has a full time opportunity for a Quality Assurance Manager. If you are interested please send your resume and salary requirements to Careers@zedusa.com
MISSION:
The quality assurance manager is responsible for leading, mentoring, and managing the software testing team through efficient and effective testing practices to ensure applications meet the specifications and acceptance criteria of the requirements.
This person is responsible for managing all software testing plans with the project management team and ensuring that all team members have appropriate direction, tasks assignments and training to support required software testing tasks. This person is also responsible for establishing all software testing processes and policies for the group.
MAIN DUTIES / FUNCTIONS:
Management Duties
* Lead, mentor, and supervise the software testing team.
* Plan and manage training plans for entire testing team
* Track and measure group and individual effectiveness.
* Manage employee recruiting and retention
* Manage QA department training plans.
Testing Duties
* Oversee the design and execution of software test plans
* Help establish and maintain a process for defect reduction on all project teams.
* Help ensure the swift resolution of customer product issues.
* Help establish and monitor quality assurance standards and testing procedures for all project teams.
* Help supervise the establishment, maintenance, and distribution of testing/defect metrics.
* Assist with the quality oversight of change control processes and practices.
* Work with business groups on quality requirements and acceptance criteria for all new products, features, and enhancements.
* Ensure that the testing team creates appropriate cost effective test strategy and test cases that meet the needs and goals of the business.
* Ensure test strategy and cases are communicated and reviewed by the project team
* Ensure that all production pushes have been adequately tested prior to deployment.
QUALIFICATION / KNOWLEDGE:
Requirements
* A Bachelor's degree in computer science, software engineering, or other technical field
* 6+ Years experience testing Internet and web applications.
* 4+ Years experience with test automation
* Strong leadership skills with a proven managerial track record
* Excellent analytical and creative problem-solving skills.
* High level of energy, capable of generating enthusiasm and motivating others.
Preferred Skills
* Direct experience with Microsoft Visual Studio 2008 and Team Foundation System
* Experience using agile (SCRUM) development methodology
* Knowledge of .Net and other object oriented programming languages
* Knowledge of Microsoft SQL Server and other relational databases
* Experience testing mobile web applications
* Experience with BREW, Java, iPhone, Android, Symbian, and other mobile development environments
PROFESSIONAL EXPERIENCE:
6+ years experience in Software Testing
3+ years in team management
Provides equal employment opportunity to all persons and does not discriminate against applicants on the basis of race, color, sex, religion, age, national origin, religion, sexual orientation, gender identity, marital status, disability or veteran status.
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Product Manager - Zed USA - Downtown Denver
Posted by: "Sarah Paterson" Sarah.Paterson@zed.COM
Date: Mon Apr 6, 2009
Zed USA (www.zed.com
MISSION:
The Senior Product Manager has partial P&L accountability, empowered to lead and specify strategic and tactical direction for certain products, programs and services under their control. To fulfill this duty, he or she interacts with all departments in the organization functioning as a domain expert and leader, specifying direction and implementing department goals.
MAIN DUTIES / FUNCTIONS:
The Senior Product Manager may supervise up to 2 Product Managers or Associate Product Managers.
P&L Accountability.
Product Planning (positioning, market requirements definition, product roadmaps, use cases, release milestones).
Product Strategy (business cases, pricing, buy/build/partner decisions, product portfolio management).
Program Strategy (marketing plan support, customer acquisition and retention strategies, launch planning, success stories).
Sales and Channel Support (business development support, contractual review, collateral and sales tool development, presentation and demos, event support, customer care management, answer desk, troubleshooting).
Market Analysis (market research, defining market problems, technology assessment, competitive analysis).
Quantitative Analysis (operational metrics, market sizing, product performance).
The Senior Product Manager can be required to step in and support multiple activities within the organization due to their cross-functional capabilities and domain expertise. This can include more direct involvement in business development, marketing, and engineering. The frequency depends on the needs and priorities of the organization. The activities are typically an extension of their existing responsibilities and duties.
The Senior Product Manager can serve indirectly as a mentor to other members of the organization due to their domain knowledge and cross-functional capabilities.
The Senior Product Manager interacts regularly with all teams within the organization in the execution of their duties. Additionally, the Senior Product Manager interacts occasionally with customers, clients and partners of the organization both directly in the execution of their duties and indirectly in the support of other teams.
With P&L accountability, the Senior Product Manager has visibility into the financial performance of certain business units, visibility into some intellectual property, visibility into some contractual terms signed between the company and external partners, visibility into partner information that is covered by mutual NDA processes between the company and its clients and partners. As a result, the Senior Product Manager also has a responsibility to safeguard this information.
The Senior Product Manager must exhibit flexibility, vision and communication skills that are not normally required of most members of the organization. They must cultivate leadership without direct line of authority, understand the market and communicate their vision with clarity, translate that vision into specifics and switch gears frequently to support different needs.
Must balance product planning in the fulfillment of their duties while taking initiative to change direction where necessary and as directed to meet departmental goals. All job duties described for this role have planning and opportunistic facets.
The Senior Product Manager has the ability to define direction for products, services and programs with supervisor input. Specific tactical elements are under the direct control of the Senior Product Manager. It is necessary, though not required, to gain stakeholder buy in.
The Senior Product Manager is provided departmental goals and a product strategy and works to build a plan to implement those goals and strategy. Updates are two-way and provided weekly. Work instructions are usually broad though some instructions can be specific and tactical depending on the needs of the organization and the project at hand.
The Senior Product Manager builds and maintains relationships with all teams in the organization. A presentation has been developed (See Prod Mgmt Process - Swimlanes.ppt) that explains the role Product Management has towards different departments in the organization.
The Senior Product Manager is a domain expert and leader within the organization and provides mentorship, guidance and direction to other departments. A presentation has been developed (See Prod Mgmt Process - Swimlanes.ppt) that explains the role Product Management has towards different departments in the organization.
The Senior Product Manager travels approximately 5% to 10% during the year.
QUALIFICATION / KNOWLEDGE:
The Senior Product Manager is expected to hold a bachelor degree at a minimum
PROFESSIONAL EXPERIENCE:
It is expected they will have 5+ years of experience with at least 3+ years of Product Management experience
MBA or previous experience in financial services is desired.
Familiarity with database design and output - previous experience with SQL server based db cubes is desired.
Provides equal employment opportunity to all persons and does not discriminate against applicants on the basis of race, color, sex, religion, age, national origin, religion, sexual orientation, gender identity, marital status, disability or veteran status.
