Software Configuration Management Engineer Needed in Louisville, CO
Posted by: "Jeannie Donovan" JDonovan@marketforce.com
Date: Thu Apr 30, 2009
Summary
Market Force Information is an industry leader in Mystery Shopping
research services and customer experience measurement company, focusing
on multi-location businesses in restaurant, retail, grocery, oil/gas,
and financial industries.
Market Force Information is seeking a Software Configuration Management
Engineer to be responsible for managing releases within the MFI systems
for multiple environments within the MFI organization. This position
reports to MFI Quality Assurance Manager.
Primary Duties and Responsibilities:
* Work closely with technical project manager, development teams
in several locations, QA, and other teams to understand project
requirements and coordinate timing, dependencies and issues
* Coordinate and plan build and release schedules
* Define, implement, and manage release policies, procedures, and
tools
* Manage the release process across environments
* Coordinate with software developers and Database Administrators
to ensure modified code meets requirements for release to production and
to maintain release history
* Introduce process changes as appropriate to help facilitate the
delivery of quality products
* Ensure and prioritize scope of release in accordance with
business requirement documents
* Create and communicate release documentation
* Configure, maintain, and administer version control tool
Subversion
* Assist QA team with testing activities as time allows.
Required Qualifications:
* 2-3 years experience in Software Configuration Management or a
related field
* Demonstrated knowledge of Microsoft Windows, Microsoft Office,
Internet Explorer and/or Firefox
* Ability to meet deadlines and schedules and be accountable for
defined tasks
* Must have attention to detail and be able to follow test cases
and checklists
* Ability to document results of releases in a detailed and
organized manner.
* Ability to multitask in a fast, dynamic environment and
maintain a professional attitude with team members
* Working knowledge of trouble ticketing or bug tracking
databases for reporting and managing defects
* Strong interpersonal, communication skills & presentation
skills, written and verbal
* Able to work well independently
* Excellent interpersonal and communication skills
* Outstanding analytical and problem solving skills
* Highly motivated and ability to work independently
* Ability to take ownership of problems and follow through to
resolution
The statements contained herein describe the scope of the responsibility
and essential functions of this position, but should not be considered
to be an all-inclusive listing of work requirements.
Desired Qualifications:
* BA/BS Degree
* SQL knowledge a plus
* QA or software testing experience
* Knowledge of PERL or other scripting languages
________________________________________________________________________
Quality Assurance Engineer Needed in Louisville, CO
Posted by: "Jeannie Donovan" JDonovan@marketforce.com
Date: Thu Apr 30, 2009
Summary
Market Force Information is an industry leader in Mystery Shopping
research services and customer experience measurement company, focusing
on multi-location businesses in restaurant, retail, grocery, oil/gas,
and financial industries.
Market Force Information is seeking a Quality Assurance Engineer to be
responsible for the testing of applications and products within the MFI
system for every environment within the MFI organization. This position
reports to MFI Quality Assurance Manager.
Primary Duties and Responsibilities:
* Execute test cases against Client and Operational facing
software applications
* On-going ad hoc testing of applications
* Identify, analyze, and report application defects (e.g. detail
steps to reproduce expected and actual results) and assist with
resolution.
* Write and execute test cases and document results
* Verify that corrective actions meet quality objectives (e.g.
verify resolutions and close bugs)
* Assist in administrating defect tracking tool
Required Qualifications:
* 2-3 years experience in Quality Assurance or a related field
* Demonstrated knowledge of Microsoft Windows, Microsoft Office,
Internet Explorer and/or Firefox
* Ability to meet deadlines and schedules and be accountable for
defined tasks
* Must have attention to detail and be able to follow test cases
and checklists
* Ability to document results of testing in a detailed and
organized manner.
* Ability to multitask in a fast, dynamic environment and
maintain a professional attitude with team members
* Working knowledge of trouble ticketing or bug tracking
databases for reporting and managing defects
* Strong interpersonal, communication skills & presentation
skills, written and verbal
* Able to work well independently
* Ability to work overtime as necessary on evenings and weekends
* Excellent interpersonal and communication skills
* Outstanding analytical and problem solving skills
* Highly motivated and ability to work independently
* Ability to take ownership of problems and follow through to
resolution
The statements contained herein describe the scope of the responsibility
and essential functions of this position, but should not be considered
to be an all-inclusive listing of work requirements.
Desired Qualifications:
* BA/BS Degree
* SQL knowledge a plus
Thursday, April 30, 2009
Wednesday, April 29, 2009
Full Circle Systems - Technical Support Analyst
Technical Support Analyst- Morrison, CO
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Date: Wed Apr 29, 2009 5:32 pm ((PDT))
Technical Support Analyst
About Full Circle Systems (www.fullcirclesystems.com)
Full Circle Systems (Full Circle) specializes in the design and implementation of document management, imaging, and workflow solutions utilizing best of breed technologies including Full Circle System's DocVue suite of document management tools.
Full Circle Systems is seeking a Technical Support Analyst to provide remote customer support to our DocVue install base requiring technical assistance or information related to the product application. The Technical Support Analyst will be a product expert and customer liaison for communication, issue resolution, and escalation to development when needed. In addition, the Technical Support Analyst will assist with product test plans and product testing for new product releases.
Responsibilities: Technical Support and Quality Control
Technical Support
• Deliver high quality, friendly and patient first line technical support to a variety of remote end users
Quality Control
• Update and execute test plans for upgrades and new releases of the product
• Perform product testing as needed (unit, regression, system, stress)
Required Skills
• Ability to provide remote technical support for customers with application and system questions, configuration issues, and complex technical problems.
• Strong problem solving skills that include ability to assess complex problems, collect data, establish facts, and document detailed and accurate information about issues, troubleshooting steps and resolution.
• Strong documentation skills used to provide direct input into the internal and customer facing knowledgebase.
• Ability to manage multiple priorities and projects simultaneously
• Strong organizational, planning, and analytical skills
• Excellent written and oral communication skills
• Familiarity with JAVA and database-driven applications (may include code review to pinpoint root cause)
• Understanding of SQL and how databases work (may include code review to pinpoint root cause)
• Knowledge of PC operating systems on clients and servers (Windows and Linux/Unix and Command line savvy in each)
• Knowledge of networking and security
• Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
• Document management, imaging and workflow application experience
• Oil and gas accounting application experience
• Experience with scanners and Kofax scanning software
• Quality Assurance and product testing
Education: B.S. in Computer Science or related field REQUIRED
Experience: 2- 3 years in Applications Support/Help Desk, Technical Support, Product Development and/or Product Installations
Travel: Limited travel required
Salary: Commensurate with experience – includes base plus bonuses
Contact Information:
Full Circle Systems
19181 Hwy 8
Morrison, CO 80465
For immediate consideration please e-mail resume, desired salary and availability to: jobs@fullcirclesystems.com or to laura@fullcirclesystems.com.
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Date: Wed Apr 29, 2009 5:32 pm ((PDT))
Technical Support Analyst
About Full Circle Systems (www.fullcirclesystems.com)
Full Circle Systems (Full Circle) specializes in the design and implementation of document management, imaging, and workflow solutions utilizing best of breed technologies including Full Circle System's DocVue suite of document management tools.
Full Circle Systems is seeking a Technical Support Analyst to provide remote customer support to our DocVue install base requiring technical assistance or information related to the product application. The Technical Support Analyst will be a product expert and customer liaison for communication, issue resolution, and escalation to development when needed. In addition, the Technical Support Analyst will assist with product test plans and product testing for new product releases.
Responsibilities: Technical Support and Quality Control
Technical Support
• Deliver high quality, friendly and patient first line technical support to a variety of remote end users
Quality Control
• Update and execute test plans for upgrades and new releases of the product
• Perform product testing as needed (unit, regression, system, stress)
Required Skills
• Ability to provide remote technical support for customers with application and system questions, configuration issues, and complex technical problems.
• Strong problem solving skills that include ability to assess complex problems, collect data, establish facts, and document detailed and accurate information about issues, troubleshooting steps and resolution.
• Strong documentation skills used to provide direct input into the internal and customer facing knowledgebase.
• Ability to manage multiple priorities and projects simultaneously
• Strong organizational, planning, and analytical skills
• Excellent written and oral communication skills
• Familiarity with JAVA and database-driven applications (may include code review to pinpoint root cause)
• Understanding of SQL and how databases work (may include code review to pinpoint root cause)
• Knowledge of PC operating systems on clients and servers (Windows and Linux/Unix and Command line savvy in each)
• Knowledge of networking and security
• Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
• Document management, imaging and workflow application experience
• Oil and gas accounting application experience
• Experience with scanners and Kofax scanning software
• Quality Assurance and product testing
Education: B.S. in Computer Science or related field REQUIRED
Experience: 2- 3 years in Applications Support/Help Desk, Technical Support, Product Development and/or Product Installations
Travel: Limited travel required
Salary: Commensurate with experience – includes base plus bonuses
Contact Information:
Full Circle Systems
19181 Hwy 8
Morrison, CO 80465
For immediate consideration please e-mail resume, desired salary and availability to: jobs@fullcirclesystems.com or to laura@fullcirclesystems.com.
Comcast - Manager of Software Development
Title: Manager of Software Development - Englewood, CO
Skills: EDUCATION: BS (Masters preferred) of CIS, EE-related areas or equivalent work experience EXPERIENCE: - At least ten years experience in software development and data warehousing - Five years experience managing and training others - 5-7 experience developing enterprise software applications - 5-7 years experience with ETL and relational databases - Experience with BI and Reporting systems scripting - Experience with cable billing systems and operational processes preferred - Experience leading customer interactions and negotiations REQUIRED TECHNICAL SKILLS - Databases: Oracle or any other RDBMS - Tools: AbInitio, Pentaho, Informatica, Brio, Remedy, Windows Office - Systems: Sun Solaris, HPUX, Linux, MS Windows
Date: 4-29-2009
Description:
- Drives strategy and prioritization of design, development, implementation and support of specific software development activities and ETL processes and data marts used by the provisioning, reporting and service assurance systems
- Provide guidelines for cost effectiveness of appropriate hardware/software matrix and location of ETL and reporting infrastructure based on business requirements
- Ensure cost effectiveness while meeting customer requirements for ETL processes and data marts
- Partner with the systems support teams in Operations to provide direction on the metrics used to measure performance, access, accuracy, and availability for the ETL processes and data marts infrastructure
- Assists in the planning, scheduling, and assigning of programming projects.
- Provides technical assistance to programming staff
- Participates in all stages of the software development lifecycle, including requirements, analysis, design, development, test, implementation, and production support
- Assists and advises staff in the solution of programming problems.
- Assists in developing standards and procedures for programming staff.
- Performs studies and evaluates new or enhanced software products.
- Evaluates and modifies existing applications and systems programs to take into account changes in system requirements, software releases, or equipment configuration.
- Manages a team of software engineers, providing feedback and training where necessary, conducting performance reviews, assisting with recruitment and selection and dealing with any issues within the team.
- Performs any other related work as assigned.
- Excellent communication and negotiating skills.
- Excellent organization skills and the ability to achieve results within tight deadlines.
- Punctual, regular, and consistent attendance.
- Ability to work mandatory overtime.
Skills: EDUCATION: BS (Masters preferred) of CIS, EE-related areas or equivalent work experience EXPERIENCE: - At least ten years experience in software development and data warehousing - Five years experience managing and training others - 5-7 experience developing enterprise software applications - 5-7 years experience with ETL and relational databases - Experience with BI and Reporting systems scripting - Experience with cable billing systems and operational processes preferred - Experience leading customer interactions and negotiations REQUIRED TECHNICAL SKILLS - Databases: Oracle or any other RDBMS - Tools: AbInitio, Pentaho, Informatica, Brio, Remedy, Windows Office - Systems: Sun Solaris, HPUX, Linux, MS Windows
Date: 4-29-2009
Description:
- Drives strategy and prioritization of design, development, implementation and support of specific software development activities and ETL processes and data marts used by the provisioning, reporting and service assurance systems
- Provide guidelines for cost effectiveness of appropriate hardware/software matrix and location of ETL and reporting infrastructure based on business requirements
- Ensure cost effectiveness while meeting customer requirements for ETL processes and data marts
- Partner with the systems support teams in Operations to provide direction on the metrics used to measure performance, access, accuracy, and availability for the ETL processes and data marts infrastructure
- Assists in the planning, scheduling, and assigning of programming projects.
- Provides technical assistance to programming staff
- Participates in all stages of the software development lifecycle, including requirements, analysis, design, development, test, implementation, and production support
- Assists and advises staff in the solution of programming problems.
- Assists in developing standards and procedures for programming staff.
- Performs studies and evaluates new or enhanced software products.
- Evaluates and modifies existing applications and systems programs to take into account changes in system requirements, software releases, or equipment configuration.
- Manages a team of software engineers, providing feedback and training where necessary, conducting performance reviews, assisting with recruitment and selection and dealing with any issues within the team.
- Performs any other related work as assigned.
- Excellent communication and negotiating skills.
- Excellent organization skills and the ability to achieve results within tight deadlines.
- Punctual, regular, and consistent attendance.
- Ability to work mandatory overtime.
Tuesday, April 28, 2009
AORN - Programmer Analyst
Programmer / Analyst; Denver, CO
Posted by: "HR Inbox" hr@aorn.org
Date: Tue Apr 28, 2009
Position Title: Programmer / Analyst
Department: Information Technology
Reports to: VP, Information Technology
Position Summary:
The Programmer Analyst's role is to define, develop, test, analyze, and
maintain new software applications in support of the achievement of
business requirements. This includes writing, coding, testing, and
analyzing software programs and applications. The Programmer Analyst
will also research, design, document, and modify software specifications
throughout the production life cycle.
Primary Responsibilities:
* Assist in the definition, development, and documentation of
software's business requirements, objectives, deliverables, and
specifications on a project-by-project basis in collaboration with
internal users and departments
* Assist in defining software development project plans,
including scoping, scheduling, and implementation
* Consistently write, translate, and code software programs and
applications according to specifications
* Write programming scripts to enhance functionality and/or
performance of company applications as necessary
* Design, run and monitor software performance tests on new and
existing programs for the purposes of correcting errors, isolating areas
for improvement, and general debugging
* Collaborate with other programmers and staff in
conceptualizing and development of new software programs and
applications
* Liaise with network administrators, business systems analysts
and management to assist in resolving problems with software products
or company software systems
* Develop and maintain user manuals and guidelines
* Train end users to operate new or modified programs
* Conduct research on emerging application development software
products, languages, and standards in support of procurement and
development efforts
* Recommend, schedule, and perform software improvements and
upgrades
* Install software products for end users as required
* Mentor and/or provide guidance to junior team members
* Supports the philosophy, goals, objectives and mission of AORN
and demonstrates and holds others accountable for the organizational
values of communication, quality, innovation and diversity.
* Other duties as assigned
Qualifications:
* Bachelor's degree in Computer Science, Information Systems,
Software Engineering, or related field
* 3-5 years experience in a E-business/Web environment
* Association background and/or experience with iMIS
* Extensive knowledge of current Internet technologies,
including ASP, ASP.NET 2.0, XML, SQL, Crystal Reports, Web services,
VB.Net or C# and SQL Reporting
* Excellent understanding of coding methods, version control and
change management best practices
* Extensive relational database and operating systems experience
with SQL Server 7, 2000, 2005 and Windows Server 2003
* Hands-on experience developing test cases and test plans
* Able to communicate effectively with non-technical staff and
with members of interdisciplinary teams
* Flexible and adaptable in regards to learning and
understanding new technologies
* Ability to conduct research into software-related issues and
products
* Highly self motivated and directed
* Proven analytical and problem-solving abilities
* Ability to effectively prioritize and execute tasks to meet
project deadlines
* Strong written, oral, and interpersonal communication skills
* Experience working both independently and in a team-oriented,
collaborative environment
AORN offers a complete and comprehensive benefits package, including
medical, dental, vision, company-paid life insurance, disability
coverage, 401k, onsite fitness center, paid holidays, and a very
generous Paid Time Off plan. For additional information, please visit
our website at www.aorn.org
Please email your resume to HR@aorn.org
Posted by: "HR Inbox" hr@aorn.org
Date: Tue Apr 28, 2009
Position Title: Programmer / Analyst
Department: Information Technology
Reports to: VP, Information Technology
Position Summary:
The Programmer Analyst's role is to define, develop, test, analyze, and
maintain new software applications in support of the achievement of
business requirements. This includes writing, coding, testing, and
analyzing software programs and applications. The Programmer Analyst
will also research, design, document, and modify software specifications
throughout the production life cycle.
Primary Responsibilities:
* Assist in the definition, development, and documentation of
software's business requirements, objectives, deliverables, and
specifications on a project-by-project basis in collaboration with
internal users and departments
* Assist in defining software development project plans,
including scoping, scheduling, and implementation
* Consistently write, translate, and code software programs and
applications according to specifications
* Write programming scripts to enhance functionality and/or
performance of company applications as necessary
* Design, run and monitor software performance tests on new and
existing programs for the purposes of correcting errors, isolating areas
for improvement, and general debugging
* Collaborate with other programmers and staff in
conceptualizing and development of new software programs and
applications
* Liaise with network administrators, business systems analysts
and management to assist in resolving problems with software products
or company software systems
* Develop and maintain user manuals and guidelines
* Train end users to operate new or modified programs
* Conduct research on emerging application development software
products, languages, and standards in support of procurement and
development efforts
* Recommend, schedule, and perform software improvements and
upgrades
* Install software products for end users as required
* Mentor and/or provide guidance to junior team members
* Supports the philosophy, goals, objectives and mission of AORN
and demonstrates and holds others accountable for the organizational
values of communication, quality, innovation and diversity.
* Other duties as assigned
Qualifications:
* Bachelor's degree in Computer Science, Information Systems,
Software Engineering, or related field
* 3-5 years experience in a E-business/Web environment
* Association background and/or experience with iMIS
* Extensive knowledge of current Internet technologies,
including ASP, ASP.NET 2.0, XML, SQL, Crystal Reports, Web services,
VB.Net or C# and SQL Reporting
* Excellent understanding of coding methods, version control and
change management best practices
* Extensive relational database and operating systems experience
with SQL Server 7, 2000, 2005 and Windows Server 2003
* Hands-on experience developing test cases and test plans
* Able to communicate effectively with non-technical staff and
with members of interdisciplinary teams
* Flexible and adaptable in regards to learning and
understanding new technologies
* Ability to conduct research into software-related issues and
products
* Highly self motivated and directed
* Proven analytical and problem-solving abilities
* Ability to effectively prioritize and execute tasks to meet
project deadlines
* Strong written, oral, and interpersonal communication skills
* Experience working both independently and in a team-oriented,
collaborative environment
AORN offers a complete and comprehensive benefits package, including
medical, dental, vision, company-paid life insurance, disability
coverage, 401k, onsite fitness center, paid holidays, and a very
generous Paid Time Off plan. For additional information, please visit
our website at www.aorn.org
Please email your resume to HR@aorn.org
Friday, April 24, 2009
Wall Street on Demand - Junior Production Support SQL Server, Web Developer, Quality Assurance Engineer
Junior Production Support SQL Server Developer- Boulder, CO
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 24, 2009
Junior Production Support SQL Server Developer
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
What You Offer:
Seeking Junior Level Microsoft SQL Server Database Developer to help with supporting Production SQL Server Databases. Position involves monitoring Production systems, troubleshooting stored procedures and writing Transact SQL code. Must have the ability to troubleshoot complex problems, manage multiple priorities simultaneously and have excellent organizational, written and oral communication skills. Candidate must be a team player who is highly self-motivated and quick to learn. Opportunity to be involved in a fun, fast paced environment, grow your Transact-SQL skills and advance. Bachelor's degree preferred.
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on experience
________________________________________________________________________
WEB DEVELOPERS Boulder, Colorado
Posted by: "Kim Regan" kim.regan@wallst.com
Date: Fri Apr 24, 2009
Web Developers
WHAT YOU OFFER
Do you want an innovative environment, technical challenges, and brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work.
Intermediate to advanced knowledge of Javascript, ASP.NET, ASP, C#, Ajax, D/X/HTML, CSS, Web standards, Browser compatibility issues. A crush on xmlHTTPRequest, JSON and purely semantic markup language, reverence for Crockford and Hewitt, dreams in #000 and #fff, a loathing of Redmond's rendering engine (but the skills to bend it to your every whim). Experience with object-oriented programming, the prototype inheritance pattern, and understanding of systems like DWR, Dojo, Prototype, RoR, jQuery, YUI. Technical and user experience contributions to site design, site architecture, and site production. Ability to work in a collaborative environment.
WHAT WE OFFER
Wall Street on Demand, Inc. is a growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. Training in the necessary knowledge in developing for financial information. Ramp-up time to gain comfort in our environment. Learning from some of the best developers this side of the Mississippi.
Benefits
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
Resume, cover letter, code samples and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: No relocation packages are available at this time.
Salary is based on experience.
________________________________________________________________________
Quality Assurance Engineer Boulder, Colorado
Posted by: "Kim Regan" kim.regan@wallst.com
Date: Fri Apr 24, 2009
Quality Assurance Engineer
What You Offer
Do you want an innovative environment, technical challenges, and brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work.
A bachelor's degree is required with a minimum of 1 to 3 years in Software Quality Assurance. Experience with testing web based applications. Excellent written and oral communication skills. Strong organizational, planning, and analytical skills. The ability to manage multiple priorities and projects simultaneously Familiar with multiple web browsers and OS platforms. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. A knowledge of finance and the financial markets is a plus.
What We Offer
Wall Street on Demand, Inc. is a growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
Benefits
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
Resume, cover letter, code and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: No relocation packages are available at this time.
Salary is based on experience.
________________________________________________________________________
JUNIOR WEB DEVELOPERS Boulder, Colorado
Posted by: "Kim Regan" kim.regan@wallst.com
Date: Fri Apr 24, 2009
JUNIOR WEB DEVELOPERS
WHAT YOU OFFER
Do you want an innovative environment, technical challenges, and brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work.
An affinity for Javascript, D/X/HTML, CSS, Web standards, Server side scripting (in any platform). Experience with object-oriented methodologies. A desire to create and maintain high profile web applications with daily page views in the millions. Technical and user experience contributions to site design, site architecture, and site production. Ability to work in a collaborative environment. CS degree preferred, but not required.
WHAT WE OFFER
Wall Street on Demand, Inc. is a growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. Training in the necessary knowledge in developing for financial information. Ramp-up time to gain comfort in our environment. Learning from some of the best developers this side of the Mississippi.
Benefits
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
Resume, cover letter, code samples and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: No relocation packages are available at this time.
Salary is based on experience.
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 24, 2009
Junior Production Support SQL Server Developer
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
What You Offer:
Seeking Junior Level Microsoft SQL Server Database Developer to help with supporting Production SQL Server Databases. Position involves monitoring Production systems, troubleshooting stored procedures and writing Transact SQL code. Must have the ability to troubleshoot complex problems, manage multiple priorities simultaneously and have excellent organizational, written and oral communication skills. Candidate must be a team player who is highly self-motivated and quick to learn. Opportunity to be involved in a fun, fast paced environment, grow your Transact-SQL skills and advance. Bachelor's degree preferred.
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on experience
________________________________________________________________________
WEB DEVELOPERS Boulder, Colorado
Posted by: "Kim Regan" kim.regan@wallst.com
Date: Fri Apr 24, 2009
Web Developers
WHAT YOU OFFER
Do you want an innovative environment, technical challenges, and brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work.
Intermediate to advanced knowledge of Javascript, ASP.NET, ASP, C#, Ajax, D/X/HTML, CSS, Web standards, Browser compatibility issues. A crush on xmlHTTPRequest, JSON and purely semantic markup language, reverence for Crockford and Hewitt, dreams in #000 and #fff, a loathing of Redmond's rendering engine (but the skills to bend it to your every whim). Experience with object-oriented programming, the prototype inheritance pattern, and understanding of systems like DWR, Dojo, Prototype, RoR, jQuery, YUI. Technical and user experience contributions to site design, site architecture, and site production. Ability to work in a collaborative environment.
WHAT WE OFFER
Wall Street on Demand, Inc. is a growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. Training in the necessary knowledge in developing for financial information. Ramp-up time to gain comfort in our environment. Learning from some of the best developers this side of the Mississippi.
Benefits
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
Resume, cover letter, code samples and salary requirements are required for consideration. Please email jobs@wallst.com
Salary is based on experience.
________________________________________________________________________
Quality Assurance Engineer Boulder, Colorado
Posted by: "Kim Regan" kim.regan@wallst.com
Date: Fri Apr 24, 2009
Quality Assurance Engineer
What You Offer
Do you want an innovative environment, technical challenges, and brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work.
A bachelor's degree is required with a minimum of 1 to 3 years in Software Quality Assurance. Experience with testing web based applications. Excellent written and oral communication skills. Strong organizational, planning, and analytical skills. The ability to manage multiple priorities and projects simultaneously Familiar with multiple web browsers and OS platforms. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. A knowledge of finance and the financial markets is a plus.
What We Offer
Wall Street on Demand, Inc. is a growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
Benefits
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
Resume, cover letter, code and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: No relocation packages are available at this time.
Salary is based on experience.
________________________________________________________________________
JUNIOR WEB DEVELOPERS Boulder, Colorado
Posted by: "Kim Regan" kim.regan@wallst.com
Date: Fri Apr 24, 2009
JUNIOR WEB DEVELOPERS
WHAT YOU OFFER
Do you want an innovative environment, technical challenges, and brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work.
An affinity for Javascript, D/X/HTML, CSS, Web standards, Server side scripting (in any platform). Experience with object-oriented methodologies. A desire to create and maintain high profile web applications with daily page views in the millions. Technical and user experience contributions to site design, site architecture, and site production. Ability to work in a collaborative environment. CS degree preferred, but not required.
WHAT WE OFFER
Wall Street on Demand, Inc. is a growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. Training in the necessary knowledge in developing for financial information. Ramp-up time to gain comfort in our environment. Learning from some of the best developers this side of the Mississippi.
Benefits
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
Resume, cover letter, code samples and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: No relocation packages are available at this time.
Salary is based on experience.
Wednesday, April 22, 2009
GHX - Windows Administrator
Louisville, CO - Windows Administrator
Posted by: "Scott Davis" sdavis@ghx.com
Date: Wed Apr 22, 2009 11:14 am ((PDT))
Global Healthcare Exchange (GHX), the largest healthcare trading
exchange in the world, is making healthcare more efficient. Enabling
healthcare providers and suppliers to conduct business with each other
electronically, GHX delivers customers a wide range of offerings that
drive better efficiency, reduce costs and improve operational
performance.
GHX has an exciting opportunity for a talented technical specialist
versed in Windows server administration to join our corporate
headquarters in Louisville, Colorado. The Windows Server Administrator
is responsible for providing server-level support for GHX's
corporate-computing systems that run on a Microsoft operating system.
Specific responsibilities include:
* Designs, develops, implements, installs, troubleshoots and
enhances Microsoft systems hosting a variety of network support services
such as Microsoft Active Directory Services, DNS and various application
systems such as MS Exchange, Blackberry Enterprise Server, SharePoint,
WSUS, enterprise-level anti-virus solutions, Veritas Netbackup (or
similar backup solution), and Citrix.
* Analyzes, tests, installs and documents existing systems
including hardware and software.
* Audits current and future, internal and external operating
environments.
* Maintains users and groups, backup systems (including tape
rotations), email services, domain services, and system documentation.
* Monitors all systems and logs daily for all servers required.
MINIMUM QUALIFICATIONS:
* Must have a minimum of three (3) years experience in a Microsoft
Windows server environment consisting of at least ten (10) networked
servers. Must have experience with Windows Server Standard and
Enterprise (including clustering), Exchange Server, and Microsoft Active
Directory including multiple-site setup and configuration.
* Security systems and tools including--but not limited to--GPO
that are applied to domain, site, and OU levels.
* Experience with an enterprise-level anti-virus program is highly
desirable.
* Must be conversant with networking principles, including the OSI
model, to be able to work with the network engineers when our systems
appear to be having network issues.
* Must be able to lift and carry 50 lbs. of computer equipment or
components.
* Must have sufficient visual acuity and manual dexterity to work
with systems with no other adaptive assistance beyond that which is
provided as part of normal Microsoft adaptive options.
Educational Qualifications
* Current certification as an MCSA or MSCE or recent (last five
years) computer science degree (A.S or B.S.). Current certification as
an MCP in two or more areas covered in the job description can suffice
to meet the education requirement if the candidate is progressing toward
either an MCSA or MSCE commits to meeting that level of certification
within one year from date of hire.
GHX is only interviewing local candidates. Qualified and interested
applicants can apply online at www.ghx.com, or send a resume to
hrrecruitingteam@ghx.com.
Posted by: "Scott Davis" sdavis@ghx.com
Date: Wed Apr 22, 2009 11:14 am ((PDT))
Global Healthcare Exchange (GHX), the largest healthcare trading
exchange in the world, is making healthcare more efficient. Enabling
healthcare providers and suppliers to conduct business with each other
electronically, GHX delivers customers a wide range of offerings that
drive better efficiency, reduce costs and improve operational
performance.
GHX has an exciting opportunity for a talented technical specialist
versed in Windows server administration to join our corporate
headquarters in Louisville, Colorado. The Windows Server Administrator
is responsible for providing server-level support for GHX's
corporate-computing systems that run on a Microsoft operating system.
Specific responsibilities include:
* Designs, develops, implements, installs, troubleshoots and
enhances Microsoft systems hosting a variety of network support services
such as Microsoft Active Directory Services, DNS and various application
systems such as MS Exchange, Blackberry Enterprise Server, SharePoint,
WSUS, enterprise-level anti-virus solutions, Veritas Netbackup (or
similar backup solution), and Citrix.
* Analyzes, tests, installs and documents existing systems
including hardware and software.
* Audits current and future, internal and external operating
environments.
* Maintains users and groups, backup systems (including tape
rotations), email services, domain services, and system documentation.
* Monitors all systems and logs daily for all servers required.
MINIMUM QUALIFICATIONS:
* Must have a minimum of three (3) years experience in a Microsoft
Windows server environment consisting of at least ten (10) networked
servers. Must have experience with Windows Server Standard and
Enterprise (including clustering), Exchange Server, and Microsoft Active
Directory including multiple-site setup and configuration.
* Security systems and tools including--but not limited to--GPO
that are applied to domain, site, and OU levels.
* Experience with an enterprise-level anti-virus program is highly
desirable.
* Must be conversant with networking principles, including the OSI
model, to be able to work with the network engineers when our systems
appear to be having network issues.
* Must be able to lift and carry 50 lbs. of computer equipment or
components.
* Must have sufficient visual acuity and manual dexterity to work
with systems with no other adaptive assistance beyond that which is
provided as part of normal Microsoft adaptive options.
Educational Qualifications
* Current certification as an MCSA or MSCE or recent (last five
years) computer science degree (A.S or B.S.). Current certification as
an MCP in two or more areas covered in the job description can suffice
to meet the education requirement if the candidate is progressing toward
either an MCSA or MSCE commits to meeting that level of certification
within one year from date of hire.
GHX is only interviewing local candidates. Qualified and interested
applicants can apply online at www.ghx.com, or send a resume to
hrrecruitingteam@ghx.com.
Friday, April 17, 2009
Staples (Corporate Express) - Sales Force Automation Developer
Title: Sales Force Automation Developer
Skills: SalesForce.com; Java; S-Controls; APEX code; sForce API; VBA
Date: 4-17-2009
Description: SALES FORCE AUTOMATION DEVELOPER
We are looking for a developer to build customizations on top of Sales Force Automation System. This individual will be responsible for building customizations (i.e. S-Controls or APEX code) on top of Salesforce.com, and providing assistance in integrating Salesforce.com data with other business applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Web Application development
* Maintenance and modifications to existing customizations within Salesforce.com
* Integrations of multiple Sales Force Automation Systems
* Maintenance and modifications to existing data integrations for customer, account and sales rep data repositories.
* Sales Force Automation reporting and analysis.
* Requirements gathering, Application Design, Application Development, Application Testing
SKILL REQUIREMENTS:
* 2 years experience with Java or other Web Based technologies required
* Strong interpersonal skills, positive attitude and the ability to thrive in a collaborative and fast paced environment
* Experience with integrating applications from within App Exchange desired.
* Experience implementing Apex Code and s-Controls preferred
* Excellent diagnostic, debugging, and problem solving skills
* Experience in all phases of the software development life cycle
* Experience with one or more relational databases (preferably Oracle)
* Good documentation skills to create and maintain a document library related to this area*s programs, processes and procedures
* Independent worker, self motivator
* Familiar with Windows and MS Office Suite
PREFERRED SKILLS:
* 4 year technical degree or equivalent work experience
* SalesForce.com sForce API development experience
* Familiar with Microsoft VBA
TRAVEL: None required.
RELOCATION: Not available for this position.
Skills: SalesForce.com; Java; S-Controls; APEX code; sForce API; VBA
Date: 4-17-2009
Description: SALES FORCE AUTOMATION DEVELOPER
We are looking for a developer to build customizations on top of Sales Force Automation System. This individual will be responsible for building customizations (i.e. S-Controls or APEX code) on top of Salesforce.com, and providing assistance in integrating Salesforce.com data with other business applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Web Application development
* Maintenance and modifications to existing customizations within Salesforce.com
* Integrations of multiple Sales Force Automation Systems
* Maintenance and modifications to existing data integrations for customer, account and sales rep data repositories.
* Sales Force Automation reporting and analysis.
* Requirements gathering, Application Design, Application Development, Application Testing
SKILL REQUIREMENTS:
* 2 years experience with Java or other Web Based technologies required
* Strong interpersonal skills, positive attitude and the ability to thrive in a collaborative and fast paced environment
* Experience with integrating applications from within App Exchange desired.
* Experience implementing Apex Code and s-Controls preferred
* Excellent diagnostic, debugging, and problem solving skills
* Experience in all phases of the software development life cycle
* Experience with one or more relational databases (preferably Oracle)
* Good documentation skills to create and maintain a document library related to this area*s programs, processes and procedures
* Independent worker, self motivator
* Familiar with Windows and MS Office Suite
PREFERRED SKILLS:
* 4 year technical degree or equivalent work experience
* SalesForce.com sForce API development experience
* Familiar with Microsoft VBA
TRAVEL: None required.
RELOCATION: Not available for this position.
Wall Street on Demand - Systems Administrator 1
Systems Administrator 1- Boulder, CO
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 17, 2009
Systems Administrator 1
Wall Street on Demand, Inc. is currently seeking a Systems Administrator 1 for our Network Operations Center. (1 position available)
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What You Offer:
This is an entry level position. Responsibilities include automated operations software and management of centralized and remote data centers. Monitoring, resubmission and problem escalation of incoming and outgoing automated data feeds, data normalization and storage. Responsible for tape backup/restoration, and tape rotation. Position is the point of contact for all operations related issues. This is a night position in which the employee will work Sunday – Wednesday during the week.
Qualifications: An associate’s degree in Engineering or Computer Science, A+ certification and experience (typically 1 to 3 years) supporting an operations data center or equivalent education and related experience; knowledge of theoretical networking and computer operating system concepts and their practical implementations; knowledge of local operating system structures; skill in using system commands and processes; knowledge of basic security concepts; ability to read, comprehend and write technical documentation; ability to communicate effectively with users and system administrators; strong phone support skills.
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks of vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on Experience.
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 17, 2009
Systems Administrator 1
Wall Street on Demand, Inc. is currently seeking a Systems Administrator 1 for our Network Operations Center. (1 position available)
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What You Offer:
This is an entry level position. Responsibilities include automated operations software and management of centralized and remote data centers. Monitoring, resubmission and problem escalation of incoming and outgoing automated data feeds, data normalization and storage. Responsible for tape backup/restoration, and tape rotation. Position is the point of contact for all operations related issues. This is a night position in which the employee will work Sunday – Wednesday during the week.
Qualifications: An associate’s degree in Engineering or Computer Science, A+ certification and experience (typically 1 to 3 years) supporting an operations data center or equivalent education and related experience; knowledge of theoretical networking and computer operating system concepts and their practical implementations; knowledge of local operating system structures; skill in using system commands and processes; knowledge of basic security concepts; ability to read, comprehend and write technical documentation; ability to communicate effectively with users and system administrators; strong phone support skills.
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks of vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on Experience.
Thursday, April 16, 2009
tw telecom - Senior Software Engineer
Title:
Senior Software Engineer
Skills:
See Job Description
Date:
4-16-2009
Description:
tw telecom is currently seeking qualified candidates for the position of Senior Software Engineer in our Denver, CO location. This position's primary focus will be working on our Customer Portal, additional responsibilities include providing web technology expertise as a member of the team that designs, develops, tests, implements, and maintains tw telecom web sites, including intranet, extranet, and Internet sites.
Essential Functions:
Design and implement complex web solutions using Microsoft .NET 1.1/2.0/3.5 (using C# and ASP.NET as the primary development languages). This includes knowledge of the Windows 2000/2003 operating system and IIS 6.0 administration skills.
Design, build, and maintain SQL Server 2000/2005 databases
Provide technical expertise in the creation of web-based business solutions.
Function as interface for tw telecom intranet/Internet-related activities and for customers requiring web services. Work closely with customers to determine future courses of intranet, Internet, and extranet web applications.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all of the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
Job Requirements:
4 year technical degree or equivalent experience.
5+ years of professional experience in corporate Intranet/Internet web site development.
Solid experience working with Oracle to develop packages, procedures, and complex queries
Experience in C#, ASP.NET, ADO.NET, XML, VBScript, and JavaScript. Knowledge of AJAX a plus.
Solid experience with Microsoft .NET 1.1/2.0 /3.5 platforms, including web forms, user controls, windows authentication, and Visual Studio 2003/2005. Knowledge of .NET 2.0 Web Parts a plus.
Solid experience in creation and maintenance of SQL Server databases, stored procedures, and complex queries.
Knowledge of Microsoft 2000/2003 Server and Microsoft IIS 6.0.
Good verbal and written communication skills.
Experience with customer and end-user support.
Demonstrated ability to work on a schedule.
Excellent interpersonal skills, including working with users to translate loose business requirements into robust functional requirements.
Experience in vendor interface/management experience and the ability to function in a dynamic and uncertain environment.
Experience in designing complex graphical interfaces a plus
Senior Software Engineer
Skills:
See Job Description
Date:
4-16-2009
Description:
tw telecom is currently seeking qualified candidates for the position of Senior Software Engineer in our Denver, CO location. This position's primary focus will be working on our Customer Portal, additional responsibilities include providing web technology expertise as a member of the team that designs, develops, tests, implements, and maintains tw telecom web sites, including intranet, extranet, and Internet sites.
Essential Functions:
Design and implement complex web solutions using Microsoft .NET 1.1/2.0/3.5 (using C# and ASP.NET as the primary development languages). This includes knowledge of the Windows 2000/2003 operating system and IIS 6.0 administration skills.
Design, build, and maintain SQL Server 2000/2005 databases
Provide technical expertise in the creation of web-based business solutions.
Function as interface for tw telecom intranet/Internet-related activities and for customers requiring web services. Work closely with customers to determine future courses of intranet, Internet, and extranet web applications.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all of the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
Job Requirements:
4 year technical degree or equivalent experience.
5+ years of professional experience in corporate Intranet/Internet web site development.
Solid experience working with Oracle to develop packages, procedures, and complex queries
Experience in C#, ASP.NET, ADO.NET, XML, VBScript, and JavaScript. Knowledge of AJAX a plus.
Solid experience with Microsoft .NET 1.1/2.0 /3.5 platforms, including web forms, user controls, windows authentication, and Visual Studio 2003/2005. Knowledge of .NET 2.0 Web Parts a plus.
Solid experience in creation and maintenance of SQL Server databases, stored procedures, and complex queries.
Knowledge of Microsoft 2000/2003 Server and Microsoft IIS 6.0.
Good verbal and written communication skills.
Experience with customer and end-user support.
Demonstrated ability to work on a schedule.
Excellent interpersonal skills, including working with users to translate loose business requirements into robust functional requirements.
Experience in vendor interface/management experience and the ability to function in a dynamic and uncertain environment.
Experience in designing complex graphical interfaces a plus
Market Force Information - Production Support Specialist
Production Support Specialist needed in Louisville
Posted by: "Jeannie Donovan" JDonovan@marketforce.com
Date: Thu Apr 16, 2009
Summary
Market Force Information is an industry leader in Mystery Shopping
research services and customer experience measurement company, focusing
on multi-location businesses in restaurant, retail, grocery, oil/gas,
and financial industries.
Market Force Information is seeking a Part-Time or Full-Time Production
Support Specialist to be responsible for the maintenance, configuration,
and some new development of all applications and websites within the MFI
system for every environment within the MFI organization. This position
reports to MFI Application Support Manager.
Primary Duties and Responsibilities:
* Research problem tickets to resolve data, setup, and code issues
to provide responsive correction of issues.
* Assist in prioritization and resolution of enhancement and
defect issues.
* Monitor automated system alerts, log files, and other monitoring
tool output.
* Maintain and improve performance and reliability of existing
applications.
* Develop and maintain IT tools to automate code promotion
activities to the maximum extent possible.
* Perform periodic code releases and emergency code promotions.
* Design and develop emergency patches to address critical
production issues.
* Assist in providing support by participating in weekly on-call
rotation.
* Interact with internal business customers, operation personnel,
and development groups in troubleshooting and correction of issues.
* Work on projects to better improve Production Support model and
processes.
* Research and identify potential code defects.
* Manage development, quality assurance and production application
environments, working closely with operations personnel, to honor
application Service Level Agreements (SLA).
* Perform root cause analysis on issues that lead to
implementation of processes to prevent repetitive issues.
* Conduct analysis on issues that lead to implementation of
processes to prevent repetitive issues.
* Write code updates due to enhancements or defects found within
the MFI systems.
* Write code to update corporate website and CFA/Shopper portals.
* Maintain knowledge base documentation.
The statements contained herein describe the scope of the responsibility
and essential functions of this position, but should not be considered
to be an all-inclusive listing of work requirements.
Required Qualifications:
* Excellent interpersonal and communication skills
* Outstanding analytical and problem solving skills
* Highly motivated and ability to work independently
* Ability to take ownership of problems and follow through to
resolution
Desired Qualifications:
* Knowledge of classic ASP, ASP.NET, C#, VB, VBScript
* Creating and maintaining SQL stored procedures
* Knowledge of Visual Studio 2003, 2005, VB6
* Knowledge of SVN or other source control application
* Knowledge of OnTime or other issue tracking application
* Knowledge of IIS
Posted by: "Jeannie Donovan" JDonovan@marketforce.com
Date: Thu Apr 16, 2009
Summary
Market Force Information is an industry leader in Mystery Shopping
research services and customer experience measurement company, focusing
on multi-location businesses in restaurant, retail, grocery, oil/gas,
and financial industries.
Market Force Information is seeking a Part-Time or Full-Time Production
Support Specialist to be responsible for the maintenance, configuration,
and some new development of all applications and websites within the MFI
system for every environment within the MFI organization. This position
reports to MFI Application Support Manager.
Primary Duties and Responsibilities:
* Research problem tickets to resolve data, setup, and code issues
to provide responsive correction of issues.
* Assist in prioritization and resolution of enhancement and
defect issues.
* Monitor automated system alerts, log files, and other monitoring
tool output.
* Maintain and improve performance and reliability of existing
applications.
* Develop and maintain IT tools to automate code promotion
activities to the maximum extent possible.
* Perform periodic code releases and emergency code promotions.
* Design and develop emergency patches to address critical
production issues.
* Assist in providing support by participating in weekly on-call
rotation.
* Interact with internal business customers, operation personnel,
and development groups in troubleshooting and correction of issues.
* Work on projects to better improve Production Support model and
processes.
* Research and identify potential code defects.
* Manage development, quality assurance and production application
environments, working closely with operations personnel, to honor
application Service Level Agreements (SLA).
* Perform root cause analysis on issues that lead to
implementation of processes to prevent repetitive issues.
* Conduct analysis on issues that lead to implementation of
processes to prevent repetitive issues.
* Write code updates due to enhancements or defects found within
the MFI systems.
* Write code to update corporate website and CFA/Shopper portals.
* Maintain knowledge base documentation.
The statements contained herein describe the scope of the responsibility
and essential functions of this position, but should not be considered
to be an all-inclusive listing of work requirements.
Required Qualifications:
* Excellent interpersonal and communication skills
* Outstanding analytical and problem solving skills
* Highly motivated and ability to work independently
* Ability to take ownership of problems and follow through to
resolution
Desired Qualifications:
* Knowledge of classic ASP, ASP.NET, C#, VB, VBScript
* Creating and maintaining SQL stored procedures
* Knowledge of Visual Studio 2003, 2005, VB6
* Knowledge of SVN or other source control application
* Knowledge of OnTime or other issue tracking application
* Knowledge of IIS
Friday, April 10, 2009
Webroot - Manager
Webroot - Manager, Web Experience (Marketing) - Boulder
Posted by: "Jon Landau" JLandau@webroot.com
Date: Fri Apr 10, 2009
Manager, Web Experience
Webroot is seeking an innovative Web Experience Manager with strong
technical skills and creative Internet Marketing concept development
experience. The ideal candidate must have a proven track record of
success in creatively using web technologies to enhance business
processes and drive new B2B customer acquisition via the web.
This individual will have the overall responsibility for leading and
directing the conceptualization and implementation of Web initiatives
and strategies for the Enterprise SaaS Business Unit in an effort to
grow our online presence through a combination of SEO, SEM, e-marketing
and online offers. The successful candidate will be adept in strategic
planning and execution, have prior leadership experience over large web
initiatives, and will possess excellent interpersonal communication
skills.
Responsibilities:
* Work with senior management to define the vision and strategic
direction for the Enterprise Web and Interactive Marketing team and
provide hands-on leadership to successfully design and implement online,
interactive marketing, and social networking strategies.
* Define process for and implement use of social networking in
support of B2B marketing and digital goals and strategies, including
creating and implementing online communities, marketing on social
networking sites (Facebook, MySpace, YouTube), use of user-generated
content, online video, etc.
* Recommend website structure by providing oversight of user
research, usability studies, content and functionality, as well as
development of organizational schemes, workflows, and user interface.
* Develop, implement and routinely monitor SEO/SEM programs to
drive online traffic and generate qualified sales leads
* Execute email marketing campaigns and implement metrics to
quantify ROI
* Manage relationships with external vendors and coordinate
activities of internal departments with regard to B2B online presence.
REQUIRED SKILLS AND EXPERIENCE:
* 7+years of B2B Web Marketing experience, including both
strategic and tactical roles encompassing SEO / SEM, Social Networking,
Digital/Interactive Marketing, Website design, Usability, and web /
campaign analytics
* Hands-on experience with Usability / Information Architecture as
related to the User Experience
* Hands-on experience with Internet technologies: HTML, XML, Java
Scripting, CSS
* Expert creative design skills in print, video and web
* Experience in presentation design
* Expertise in areas of branding, marketing and informational
graphics
* Working knowledge of the latest design programs including Adobe
In Design, Photoshop, Illustrator, etc.
* Knowledge of Content Management Systems (CMS) such as Red Dot
* Experience leading teams and driving to meet aggressive
deadlines
* BS in Engineering, Computer Science or equivalent experience in
on-line media related field.
DESIRED SKILLS:
* Knowledge of Web Applications design, development and
implementation
* Programming background with ASP, VB (VB.Net/ASP.Net is a
definite plus)
* Experience working with web analytics packages
If you would like an opportunity to work with this widely recognized
worldwide leader in technology security, send your resume to
jlandau@webroot.com for consideration.
Posted by: "Jon Landau" JLandau@webroot.com
Date: Fri Apr 10, 2009
Manager, Web Experience
Webroot is seeking an innovative Web Experience Manager with strong
technical skills and creative Internet Marketing concept development
experience. The ideal candidate must have a proven track record of
success in creatively using web technologies to enhance business
processes and drive new B2B customer acquisition via the web.
This individual will have the overall responsibility for leading and
directing the conceptualization and implementation of Web initiatives
and strategies for the Enterprise SaaS Business Unit in an effort to
grow our online presence through a combination of SEO, SEM, e-marketing
and online offers. The successful candidate will be adept in strategic
planning and execution, have prior leadership experience over large web
initiatives, and will possess excellent interpersonal communication
skills.
Responsibilities:
* Work with senior management to define the vision and strategic
direction for the Enterprise Web and Interactive Marketing team and
provide hands-on leadership to successfully design and implement online,
interactive marketing, and social networking strategies.
* Define process for and implement use of social networking in
support of B2B marketing and digital goals and strategies, including
creating and implementing online communities, marketing on social
networking sites (Facebook, MySpace, YouTube), use of user-generated
content, online video, etc.
* Recommend website structure by providing oversight of user
research, usability studies, content and functionality, as well as
development of organizational schemes, workflows, and user interface.
* Develop, implement and routinely monitor SEO/SEM programs to
drive online traffic and generate qualified sales leads
* Execute email marketing campaigns and implement metrics to
quantify ROI
* Manage relationships with external vendors and coordinate
activities of internal departments with regard to B2B online presence.
REQUIRED SKILLS AND EXPERIENCE:
* 7+years of B2B Web Marketing experience, including both
strategic and tactical roles encompassing SEO / SEM, Social Networking,
Digital/Interactive Marketing, Website design, Usability, and web /
campaign analytics
* Hands-on experience with Usability / Information Architecture as
related to the User Experience
* Hands-on experience with Internet technologies: HTML, XML, Java
Scripting, CSS
* Expert creative design skills in print, video and web
* Experience in presentation design
* Expertise in areas of branding, marketing and informational
graphics
* Working knowledge of the latest design programs including Adobe
In Design, Photoshop, Illustrator, etc.
* Knowledge of Content Management Systems (CMS) such as Red Dot
* Experience leading teams and driving to meet aggressive
deadlines
* BS in Engineering, Computer Science or equivalent experience in
on-line media related field.
DESIRED SKILLS:
* Knowledge of Web Applications design, development and
implementation
* Programming background with ASP, VB (VB.Net/ASP.Net is a
definite plus)
* Experience working with web analytics packages
If you would like an opportunity to work with this widely recognized
worldwide leader in technology security, send your resume to
jlandau@webroot.com for consideration.
Tuesday, April 07, 2009
Level3 - Data Analyst, Finance Analyst
18.00 - 19.25 Hourly DOE
Volt's client, a leader in the communications services industry, is looking for a Data Analyst. The Data Analyst will be responsible for maintaining the integrity of a web-based service establishment system that feeds critical data to the Federal billing platform. This will require the Data Analyst to become knowledgeable of multiple order entry platforms that supply the data to service establishment systems and further ensure that all order activity successfully guides to the Federal billing platform. The Data Analyst will also be responsible for maintaining a table of related billing instances between both the wholesale and retail service establishment systems. The Data Analyst will need to work closely with their IT and Product counterparts to ensure that all Federal order entry needs are being met by the system and logging / managing issues when necessary. The Data Analyst will also work closely with their finance peers to assure accurate billing and reporting. The Data Analyst will be expected to pro-actively implement improvements to current processes to assure accurate billing.
Requirements:
Knowledge of Kenan and SQLPlus is required.
Knowledge of Brio, MS Access, MS Excel or other related query / reporting tools is necessary.
The ideal candidate will be capable of prioritizing and seeing through competing tasks, applying strong analytical focus to all responsibilities, and looking for innovative approaches to work.
The ideal candidate should possess:
2 - 4 years experience in Billing or Finance Operations, especially as it relates to telecommunications or public utilities.
Ability to commit to the end of the project, which is anticipated to go to 6 months or longer.
The ideal individual will be able to adhere to and define processes.
Minimum Level of Education: Bachelors Degree or equivalent experience.
------------------------------------------------------
Title: Telecom Finance Position
Skills: Kenan, SQL
Description:
Requirements:
The Analyst will be responsible for maintaining the integrity of a web-based service establishment system that feeds critical data to the Federal billing platform. This will require the Analyst to become knowledgeable of multiple order entry platforms that supply the data to service establishment system and further ensure that all order activity successfully guides to the Federal billing platform. The Analyst will also be responsible for maintaining a table of related billing instances between both the wholesale and retail service establishment systems. The Analyst will need to work closely with their IT and Product counter-parts to ensure that all Federal order entry needs are being met by the system and logging/managing issues when necessary. The Analyst will also work closely with their Finance peers to assure accurate billing and reporting.
The Analyst will be expected to proactively implement improvements to current processes to assure accurate billing. Knowledge of Kenan and SQLPlus is a must. Knowledge of Brio, MS Access, MS Excel or other related query/reporting tools is necessary. The ideal candidate will be capable of prioritizing and seeing through competing tasks, applying strong analytical focus to all responsibilities, and looking for innovative approaches to work.
The ideal candidate should possess:
2 - 4 years experience in Billing or Finance Operations, especially as it relates to Telecommunications or public utilities.
Ability to commit to the end of the project, which is anticipated to go to 6 months or longer.
The ideal individual will be able to adhere to and define processes.
Minimum Level of Education: Bachelors Degree or equivalent experience * Any field.
Travel: This may be required in a couple months, the manager is unclear at this point.
Volt's client, a leader in the communications services industry, is looking for a Data Analyst. The Data Analyst will be responsible for maintaining the integrity of a web-based service establishment system that feeds critical data to the Federal billing platform. This will require the Data Analyst to become knowledgeable of multiple order entry platforms that supply the data to service establishment systems and further ensure that all order activity successfully guides to the Federal billing platform. The Data Analyst will also be responsible for maintaining a table of related billing instances between both the wholesale and retail service establishment systems. The Data Analyst will need to work closely with their IT and Product counterparts to ensure that all Federal order entry needs are being met by the system and logging / managing issues when necessary. The Data Analyst will also work closely with their finance peers to assure accurate billing and reporting. The Data Analyst will be expected to pro-actively implement improvements to current processes to assure accurate billing.
Requirements:
Knowledge of Kenan and SQLPlus is required.
Knowledge of Brio, MS Access, MS Excel or other related query / reporting tools is necessary.
The ideal candidate will be capable of prioritizing and seeing through competing tasks, applying strong analytical focus to all responsibilities, and looking for innovative approaches to work.
The ideal candidate should possess:
2 - 4 years experience in Billing or Finance Operations, especially as it relates to telecommunications or public utilities.
Ability to commit to the end of the project, which is anticipated to go to 6 months or longer.
The ideal individual will be able to adhere to and define processes.
Minimum Level of Education: Bachelors Degree or equivalent experience.
------------------------------------------------------
Title: Telecom Finance Position
Skills: Kenan, SQL
Description:
Requirements:
The Analyst will be responsible for maintaining the integrity of a web-based service establishment system that feeds critical data to the Federal billing platform. This will require the Analyst to become knowledgeable of multiple order entry platforms that supply the data to service establishment system and further ensure that all order activity successfully guides to the Federal billing platform. The Analyst will also be responsible for maintaining a table of related billing instances between both the wholesale and retail service establishment systems. The Analyst will need to work closely with their IT and Product counter-parts to ensure that all Federal order entry needs are being met by the system and logging/managing issues when necessary. The Analyst will also work closely with their Finance peers to assure accurate billing and reporting.
The Analyst will be expected to proactively implement improvements to current processes to assure accurate billing. Knowledge of Kenan and SQLPlus is a must. Knowledge of Brio, MS Access, MS Excel or other related query/reporting tools is necessary. The ideal candidate will be capable of prioritizing and seeing through competing tasks, applying strong analytical focus to all responsibilities, and looking for innovative approaches to work.
The ideal candidate should possess:
2 - 4 years experience in Billing or Finance Operations, especially as it relates to Telecommunications or public utilities.
Ability to commit to the end of the project, which is anticipated to go to 6 months or longer.
The ideal individual will be able to adhere to and define processes.
Minimum Level of Education: Bachelors Degree or equivalent experience * Any field.
Travel: This may be required in a couple months, the manager is unclear at this point.
Monday, April 06, 2009
Zed USA - QA Manager, Product Manager
QA Manager - Zed USA - Downtown Denver
Posted by: "Sarah Paterson" Sarah.Paterson@zed.COM
Date: Mon Apr 6, 2009
Zed USA, the leading provider of digital content, currently has a full time opportunity for a Quality Assurance Manager. If you are interested please send your resume and salary requirements to Careers@zedusa.com. You can find more about Zed USA and Zed World Wide at www.zed.com
MISSION:
The quality assurance manager is responsible for leading, mentoring, and managing the software testing team through efficient and effective testing practices to ensure applications meet the specifications and acceptance criteria of the requirements.
This person is responsible for managing all software testing plans with the project management team and ensuring that all team members have appropriate direction, tasks assignments and training to support required software testing tasks. This person is also responsible for establishing all software testing processes and policies for the group.
MAIN DUTIES / FUNCTIONS:
Management Duties
* Lead, mentor, and supervise the software testing team.
* Plan and manage training plans for entire testing team
* Track and measure group and individual effectiveness.
* Manage employee recruiting and retention
* Manage QA department training plans.
Testing Duties
* Oversee the design and execution of software test plans
* Help establish and maintain a process for defect reduction on all project teams.
* Help ensure the swift resolution of customer product issues.
* Help establish and monitor quality assurance standards and testing procedures for all project teams.
* Help supervise the establishment, maintenance, and distribution of testing/defect metrics.
* Assist with the quality oversight of change control processes and practices.
* Work with business groups on quality requirements and acceptance criteria for all new products, features, and enhancements.
* Ensure that the testing team creates appropriate cost effective test strategy and test cases that meet the needs and goals of the business.
* Ensure test strategy and cases are communicated and reviewed by the project team
* Ensure that all production pushes have been adequately tested prior to deployment.
QUALIFICATION / KNOWLEDGE:
Requirements
* A Bachelor's degree in computer science, software engineering, or other technical field
* 6+ Years experience testing Internet and web applications.
* 4+ Years experience with test automation
* Strong leadership skills with a proven managerial track record
* Excellent analytical and creative problem-solving skills.
* High level of energy, capable of generating enthusiasm and motivating others.
Preferred Skills
* Direct experience with Microsoft Visual Studio 2008 and Team Foundation System
* Experience using agile (SCRUM) development methodology
* Knowledge of .Net and other object oriented programming languages
* Knowledge of Microsoft SQL Server and other relational databases
* Experience testing mobile web applications
* Experience with BREW, Java, iPhone, Android, Symbian, and other mobile development environments
PROFESSIONAL EXPERIENCE:
6+ years experience in Software Testing
3+ years in team management
Provides equal employment opportunity to all persons and does not discriminate against applicants on the basis of race, color, sex, religion, age, national origin, religion, sexual orientation, gender identity, marital status, disability or veteran status.
________________________________________________________________________
Product Manager - Zed USA - Downtown Denver
Posted by: "Sarah Paterson" Sarah.Paterson@zed.COM
Date: Mon Apr 6, 2009
Zed USA (www.zed.com ), the world´s largest provider of digital media, currently has a full time opportunity for a Product Manager. If you are interested please send resume and salary requirements to USACareers@zed.com
MISSION:
The Senior Product Manager has partial P&L accountability, empowered to lead and specify strategic and tactical direction for certain products, programs and services under their control. To fulfill this duty, he or she interacts with all departments in the organization functioning as a domain expert and leader, specifying direction and implementing department goals.
MAIN DUTIES / FUNCTIONS:
The Senior Product Manager may supervise up to 2 Product Managers or Associate Product Managers.
P&L Accountability.
Product Planning (positioning, market requirements definition, product roadmaps, use cases, release milestones).
Product Strategy (business cases, pricing, buy/build/partner decisions, product portfolio management).
Program Strategy (marketing plan support, customer acquisition and retention strategies, launch planning, success stories).
Sales and Channel Support (business development support, contractual review, collateral and sales tool development, presentation and demos, event support, customer care management, answer desk, troubleshooting).
Market Analysis (market research, defining market problems, technology assessment, competitive analysis).
Quantitative Analysis (operational metrics, market sizing, product performance).
The Senior Product Manager can be required to step in and support multiple activities within the organization due to their cross-functional capabilities and domain expertise. This can include more direct involvement in business development, marketing, and engineering. The frequency depends on the needs and priorities of the organization. The activities are typically an extension of their existing responsibilities and duties.
The Senior Product Manager can serve indirectly as a mentor to other members of the organization due to their domain knowledge and cross-functional capabilities.
The Senior Product Manager interacts regularly with all teams within the organization in the execution of their duties. Additionally, the Senior Product Manager interacts occasionally with customers, clients and partners of the organization both directly in the execution of their duties and indirectly in the support of other teams.
With P&L accountability, the Senior Product Manager has visibility into the financial performance of certain business units, visibility into some intellectual property, visibility into some contractual terms signed between the company and external partners, visibility into partner information that is covered by mutual NDA processes between the company and its clients and partners. As a result, the Senior Product Manager also has a responsibility to safeguard this information.
The Senior Product Manager must exhibit flexibility, vision and communication skills that are not normally required of most members of the organization. They must cultivate leadership without direct line of authority, understand the market and communicate their vision with clarity, translate that vision into specifics and switch gears frequently to support different needs.
Must balance product planning in the fulfillment of their duties while taking initiative to change direction where necessary and as directed to meet departmental goals. All job duties described for this role have planning and opportunistic facets.
The Senior Product Manager has the ability to define direction for products, services and programs with supervisor input. Specific tactical elements are under the direct control of the Senior Product Manager. It is necessary, though not required, to gain stakeholder buy in.
The Senior Product Manager is provided departmental goals and a product strategy and works to build a plan to implement those goals and strategy. Updates are two-way and provided weekly. Work instructions are usually broad though some instructions can be specific and tactical depending on the needs of the organization and the project at hand.
The Senior Product Manager builds and maintains relationships with all teams in the organization. A presentation has been developed (See Prod Mgmt Process - Swimlanes.ppt) that explains the role Product Management has towards different departments in the organization.
The Senior Product Manager is a domain expert and leader within the organization and provides mentorship, guidance and direction to other departments. A presentation has been developed (See Prod Mgmt Process - Swimlanes.ppt) that explains the role Product Management has towards different departments in the organization.
The Senior Product Manager travels approximately 5% to 10% during the year.
QUALIFICATION / KNOWLEDGE:
The Senior Product Manager is expected to hold a bachelor degree at a minimum
PROFESSIONAL EXPERIENCE:
It is expected they will have 5+ years of experience with at least 3+ years of Product Management experience
MBA or previous experience in financial services is desired.
Familiarity with database design and output - previous experience with SQL server based db cubes is desired.
Provides equal employment opportunity to all persons and does not discriminate against applicants on the basis of race, color, sex, religion, age, national origin, religion, sexual orientation, gender identity, marital status, disability or veteran status.
Posted by: "Sarah Paterson" Sarah.Paterson@zed.COM
Date: Mon Apr 6, 2009
Zed USA, the leading provider of digital content, currently has a full time opportunity for a Quality Assurance Manager. If you are interested please send your resume and salary requirements to Careers@zedusa.com
MISSION:
The quality assurance manager is responsible for leading, mentoring, and managing the software testing team through efficient and effective testing practices to ensure applications meet the specifications and acceptance criteria of the requirements.
This person is responsible for managing all software testing plans with the project management team and ensuring that all team members have appropriate direction, tasks assignments and training to support required software testing tasks. This person is also responsible for establishing all software testing processes and policies for the group.
MAIN DUTIES / FUNCTIONS:
Management Duties
* Lead, mentor, and supervise the software testing team.
* Plan and manage training plans for entire testing team
* Track and measure group and individual effectiveness.
* Manage employee recruiting and retention
* Manage QA department training plans.
Testing Duties
* Oversee the design and execution of software test plans
* Help establish and maintain a process for defect reduction on all project teams.
* Help ensure the swift resolution of customer product issues.
* Help establish and monitor quality assurance standards and testing procedures for all project teams.
* Help supervise the establishment, maintenance, and distribution of testing/defect metrics.
* Assist with the quality oversight of change control processes and practices.
* Work with business groups on quality requirements and acceptance criteria for all new products, features, and enhancements.
* Ensure that the testing team creates appropriate cost effective test strategy and test cases that meet the needs and goals of the business.
* Ensure test strategy and cases are communicated and reviewed by the project team
* Ensure that all production pushes have been adequately tested prior to deployment.
QUALIFICATION / KNOWLEDGE:
Requirements
* A Bachelor's degree in computer science, software engineering, or other technical field
* 6+ Years experience testing Internet and web applications.
* 4+ Years experience with test automation
* Strong leadership skills with a proven managerial track record
* Excellent analytical and creative problem-solving skills.
* High level of energy, capable of generating enthusiasm and motivating others.
Preferred Skills
* Direct experience with Microsoft Visual Studio 2008 and Team Foundation System
* Experience using agile (SCRUM) development methodology
* Knowledge of .Net and other object oriented programming languages
* Knowledge of Microsoft SQL Server and other relational databases
* Experience testing mobile web applications
* Experience with BREW, Java, iPhone, Android, Symbian, and other mobile development environments
PROFESSIONAL EXPERIENCE:
6+ years experience in Software Testing
3+ years in team management
Provides equal employment opportunity to all persons and does not discriminate against applicants on the basis of race, color, sex, religion, age, national origin, religion, sexual orientation, gender identity, marital status, disability or veteran status.
________________________________________________________________________
Product Manager - Zed USA - Downtown Denver
Posted by: "Sarah Paterson" Sarah.Paterson@zed.COM
Date: Mon Apr 6, 2009
Zed USA (www.zed.com
MISSION:
The Senior Product Manager has partial P&L accountability, empowered to lead and specify strategic and tactical direction for certain products, programs and services under their control. To fulfill this duty, he or she interacts with all departments in the organization functioning as a domain expert and leader, specifying direction and implementing department goals.
MAIN DUTIES / FUNCTIONS:
The Senior Product Manager may supervise up to 2 Product Managers or Associate Product Managers.
P&L Accountability.
Product Planning (positioning, market requirements definition, product roadmaps, use cases, release milestones).
Product Strategy (business cases, pricing, buy/build/partner decisions, product portfolio management).
Program Strategy (marketing plan support, customer acquisition and retention strategies, launch planning, success stories).
Sales and Channel Support (business development support, contractual review, collateral and sales tool development, presentation and demos, event support, customer care management, answer desk, troubleshooting).
Market Analysis (market research, defining market problems, technology assessment, competitive analysis).
Quantitative Analysis (operational metrics, market sizing, product performance).
The Senior Product Manager can be required to step in and support multiple activities within the organization due to their cross-functional capabilities and domain expertise. This can include more direct involvement in business development, marketing, and engineering. The frequency depends on the needs and priorities of the organization. The activities are typically an extension of their existing responsibilities and duties.
The Senior Product Manager can serve indirectly as a mentor to other members of the organization due to their domain knowledge and cross-functional capabilities.
The Senior Product Manager interacts regularly with all teams within the organization in the execution of their duties. Additionally, the Senior Product Manager interacts occasionally with customers, clients and partners of the organization both directly in the execution of their duties and indirectly in the support of other teams.
With P&L accountability, the Senior Product Manager has visibility into the financial performance of certain business units, visibility into some intellectual property, visibility into some contractual terms signed between the company and external partners, visibility into partner information that is covered by mutual NDA processes between the company and its clients and partners. As a result, the Senior Product Manager also has a responsibility to safeguard this information.
The Senior Product Manager must exhibit flexibility, vision and communication skills that are not normally required of most members of the organization. They must cultivate leadership without direct line of authority, understand the market and communicate their vision with clarity, translate that vision into specifics and switch gears frequently to support different needs.
Must balance product planning in the fulfillment of their duties while taking initiative to change direction where necessary and as directed to meet departmental goals. All job duties described for this role have planning and opportunistic facets.
The Senior Product Manager has the ability to define direction for products, services and programs with supervisor input. Specific tactical elements are under the direct control of the Senior Product Manager. It is necessary, though not required, to gain stakeholder buy in.
The Senior Product Manager is provided departmental goals and a product strategy and works to build a plan to implement those goals and strategy. Updates are two-way and provided weekly. Work instructions are usually broad though some instructions can be specific and tactical depending on the needs of the organization and the project at hand.
The Senior Product Manager builds and maintains relationships with all teams in the organization. A presentation has been developed (See Prod Mgmt Process - Swimlanes.ppt) that explains the role Product Management has towards different departments in the organization.
The Senior Product Manager is a domain expert and leader within the organization and provides mentorship, guidance and direction to other departments. A presentation has been developed (See Prod Mgmt Process - Swimlanes.ppt) that explains the role Product Management has towards different departments in the organization.
The Senior Product Manager travels approximately 5% to 10% during the year.
QUALIFICATION / KNOWLEDGE:
The Senior Product Manager is expected to hold a bachelor degree at a minimum
PROFESSIONAL EXPERIENCE:
It is expected they will have 5+ years of experience with at least 3+ years of Product Management experience
MBA or previous experience in financial services is desired.
Familiarity with database design and output - previous experience with SQL server based db cubes is desired.
Provides equal employment opportunity to all persons and does not discriminate against applicants on the basis of race, color, sex, religion, age, national origin, religion, sexual orientation, gender identity, marital status, disability or veteran status.
Friday, April 03, 2009
Wall Street on Demand - Senior SQL Server DBA, Junior Production Support SQL Server Developer
Senior SQL Server DBA- Boulder, CO
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 3, 2009
Senior SQL Server DBA
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What You Offer:
Experience supporting large-scale, mission-critical, transaction-oriented MS SQL Server databases. A team player who will help our developers to successfully design, test and deploy database schema, and work with network engineers to successfully install, maintain, and monitor the SQL servers.
Required:
Bachelor's degree and at least 3-4 years of MS SQL server DBA experience
Excellent verbal and written communication skills
Solid Transact-SQL skills
Understanding of SQL Server internals and architecture
Nice to have:
Replication
Security and planning
System tables
Backup/Restore
Performance monitoring, reporting, and tuning
Hardware evaluation and purchasing
Large dataset manipulation
Disaster recovery planning and execution
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on Experience.
________________________________________________________________________
Junior Production Support SQL Server Developer-Boulder, CO
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 3, 2009
Junior Production Support SQL Server Developer
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
What You Offer:
Seeking Junior Level Microsoft SQL Server Database Developer to help with supporting Production SQL Server Databases. Position involves monitoring Production systems, troubleshooting stored procedures and writing Transact SQL code. Must have the ability to troubleshoot complex problems, manage multiple priorities simultaneously and have excellent organizational, written and oral communication skills. Candidate must be a team player who is highly self-motivated and quick to learn. Opportunity to be involved in a fun, fast paced environment, grow your Transact-SQL skills and advance. Bachelor's degree preferred.
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on experience
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 3, 2009
Senior SQL Server DBA
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What You Offer:
Experience supporting large-scale, mission-critical, transaction-oriented MS SQL Server databases. A team player who will help our developers to successfully design, test and deploy database schema, and work with network engineers to successfully install, maintain, and monitor the SQL servers.
Required:
Bachelor's degree and at least 3-4 years of MS SQL server DBA experience
Excellent verbal and written communication skills
Solid Transact-SQL skills
Understanding of SQL Server internals and architecture
Nice to have:
Replication
Security and planning
System tables
Backup/Restore
Performance monitoring, reporting, and tuning
Hardware evaluation and purchasing
Large dataset manipulation
Disaster recovery planning and execution
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on Experience.
________________________________________________________________________
Junior Production Support SQL Server Developer-Boulder, CO
Posted by: "Ashley Inglis" ashley.inglis@wallst.com
Date: Fri Apr 3, 2009
Junior Production Support SQL Server Developer
Do you want an innovative environment, technical challenges, brilliant colleagues in addition to business stability? Wall Street on Demand, Inc. has doubled in size the last two years and continues to look for exceptional people who want to solve hard problems and truly make a difference at work. Check out our website for all of our current opportunities - www.wallst.com
What We Offer:
Wall Street on Demand, Inc. is a dynamic, growing organization, headquartered at the base of the Rocky Mountains in Boulder, CO, focused on the design, development and hosting of financial web sites, reports, and tools. We deliver innovative, high quality products to help our clients and their customers visualize, manipulate and understand complex financial information. Our compelling, presentation-rich services for financial professionals and individual investors have won acclaim for our clients, many of whom rank at the top of the Gomez and Forbes awards. Our products are custom designed for each client, completely private-labeled, and fully integrated into the client's other offerings.
The opportunity to work on projects for almost every top-tier financial institution in the world. The ability to expand your skills in a team based environment.
Benefits:
Wall Street on Demand, Inc. offers a dynamic work environment that creates an abundance of opportunities for motivated individuals, a great benefits package including medical, dental, vision, 401K, flexible spending account, 3 weeks vacation, alternative transportation incentives, unlimited chocolate, and a fun, healthy environment!
Wall Street On Demand is an Equal Opportunity Employer.
What You Offer:
Seeking Junior Level Microsoft SQL Server Database Developer to help with supporting Production SQL Server Databases. Position involves monitoring Production systems, troubleshooting stored procedures and writing Transact SQL code. Must have the ability to troubleshoot complex problems, manage multiple priorities simultaneously and have excellent organizational, written and oral communication skills. Candidate must be a team player who is highly self-motivated and quick to learn. Opportunity to be involved in a fun, fast paced environment, grow your Transact-SQL skills and advance. Bachelor's degree preferred.
Resume, cover letter and salary requirements are required for consideration. Please email jobs@wallst.com. You will be contacted if we are interested in an interview. Please Note: no relocation packages are available at this time.
Salary is based on experience
Thursday, April 02, 2009
Starz Entertainment - Account Manager
Our very competitive benefits package includes medical, dental, vision, paid vacations and holidays, 401 (k) with generous company match, cable discount and tuition reimbursement.
Starz Entertainment is a premium movie provider operating in the United States. Starz Entertainment offers 16 movie channels including the flagship Starz® and Encore® brands with approximately 16 million and 30.3 million subscribers respectively. Starz Entertainment airs more than 1,000 movies per month across its pay TV channels.
Starz Entertainment provides quality movies and original, compelling content, viewed through our premium and commercial-free networks, or as a broadband download. We continue to invest in technology that enhances the viewing experience, and in platforms that allow consumers greater flexibility in how, when and where they watch.
Determine how to effect change under direct supervision to maximize Starz Entertainment (STE) service subscribers and revenue through promoting, selling, pricing, packaging, and positioning SE services. The Account Manager will develop, implement and measure the effectiveness of an overall Point of Sale plan developed in partnership with the affiliate. Given Starz financial goals and sales objectives for the affiliate, collaborate with the division management team to develop point of sale action plans as part of an overall company and division subscriber growth strategy. Devise marketing strategies, implement tactics, and analyze trends and results to grow market share of STE products through strategic campaigns. Derive monthly business plans utilizing various marketplace perspectives, information about SE and affiliate business initiatives, competitive activity information, and other available resources. Troubleshoot affiliate environment, market conditions, and competitive situations to meet or exceed goals, collaborating with team to prioritize work, while strategically using resources, including Point-of-Sale Specialists and other corporate support groups. Responsible for building strong affiliate relationships in order to facilitate or expedite the sell-in process of STE initiatives. Negotiate carriage agreements for new services. Establishes credibility with customers so they will share non-proprietary information (e.g. STE data, other customer data, and marketplace intelligence). Track subscriber and revenue results of each assigned business unit to ensure revenue growth goals are achieved and exceeded. Monitor contract compliance as it relates to pricing, packaging, and positioning of SE services and immediately communicate any real or potential concern in compliance to division management team.
Bachelor’s degree in Marketing preferred or similar discipline; minimum of five years experience in a sales and marketing role, preferably within the TV entertainment field with at least three years of direct sales experience and/or equivalent combination of education and experience. Experience in entertainment preferred. Excellent problem-solving skills with attention to detail, especially in preparing, reconciling, and analyzing reports. Knowledgeable in all Microsoft Office applications, including Word, Excel, Access, PowerPoint and Project software applications.
TO APPLY:
Mail your cover letter and resume and reference the Job #301002HJ to: SEG, Attn: Recruitment Specialist, 8900 Liberty Circle, Englewood, CO 80112; fax to (720) 852-5891; or apply on-line at www.starz.com. Drug test req'd of successful candidate. No Phone Calls Please. EOE.
Starz Entertainment is a premium movie provider operating in the United States. Starz Entertainment offers 16 movie channels including the flagship Starz® and Encore® brands with approximately 16 million and 30.3 million subscribers respectively. Starz Entertainment airs more than 1,000 movies per month across its pay TV channels.
Starz Entertainment provides quality movies and original, compelling content, viewed through our premium and commercial-free networks, or as a broadband download. We continue to invest in technology that enhances the viewing experience, and in platforms that allow consumers greater flexibility in how, when and where they watch.
Determine how to effect change under direct supervision to maximize Starz Entertainment (STE) service subscribers and revenue through promoting, selling, pricing, packaging, and positioning SE services. The Account Manager will develop, implement and measure the effectiveness of an overall Point of Sale plan developed in partnership with the affiliate. Given Starz financial goals and sales objectives for the affiliate, collaborate with the division management team to develop point of sale action plans as part of an overall company and division subscriber growth strategy. Devise marketing strategies, implement tactics, and analyze trends and results to grow market share of STE products through strategic campaigns. Derive monthly business plans utilizing various marketplace perspectives, information about SE and affiliate business initiatives, competitive activity information, and other available resources. Troubleshoot affiliate environment, market conditions, and competitive situations to meet or exceed goals, collaborating with team to prioritize work, while strategically using resources, including Point-of-Sale Specialists and other corporate support groups. Responsible for building strong affiliate relationships in order to facilitate or expedite the sell-in process of STE initiatives. Negotiate carriage agreements for new services. Establishes credibility with customers so they will share non-proprietary information (e.g. STE data, other customer data, and marketplace intelligence). Track subscriber and revenue results of each assigned business unit to ensure revenue growth goals are achieved and exceeded. Monitor contract compliance as it relates to pricing, packaging, and positioning of SE services and immediately communicate any real or potential concern in compliance to division management team.
Bachelor’s degree in Marketing preferred or similar discipline; minimum of five years experience in a sales and marketing role, preferably within the TV entertainment field with at least three years of direct sales experience and/or equivalent combination of education and experience. Experience in entertainment preferred. Excellent problem-solving skills with attention to detail, especially in preparing, reconciling, and analyzing reports. Knowledgeable in all Microsoft Office applications, including Word, Excel, Access, PowerPoint and Project software applications.
TO APPLY:
Mail your cover letter and resume and reference the Job #301002HJ to: SEG, Attn: Recruitment Specialist, 8900 Liberty Circle, Englewood, CO 80112; fax to (720) 852-5891; or apply on-line at www.starz.com. Drug test req'd of successful candidate. No Phone Calls Please. EOE.
Webroot - Consumer Tech Support
Consumer Tech Support - Boulder
Posted by: "Jon Landau" JLandau@webroot.com
Date: Thu Apr 2, 2009
Consumer Technical Support Engineer- Tier 1
Webroot currently has a career opportunity for a Consumer Tier 1
Technical Support Representative. We are seeking highly self-motivated
individuals who thrive in a collaborative, fast-paced, dynamic
environment and possess an entrepreneurial attitude.
RESPONSIBILITIES
* Receive inbound customer calls and email inquiries, analyze customer
problems, research solutions and provide quantitative, easily understood
answers for our customers
* Promote and sell Consumer Online Professional Services to prevent or
expedite problem resolution
* Provide customers with user-friendly explanations and follow up via
email and telephone communication
* Handle difficult situations in a calm, professional manner
* Document issues appropriately based on existing guidelines
* Escalate customer concerns to Tier 2 & 3 specialists or management,
as necessary
REQUIRED SKILLS AND EXPERIENCE
* Bachelor's Degree in a technical field or equivalent experience
* 1-3 years experience in a call center environment
* 1-3 years experience resolving complex product issues (experience
supporting security software products preferred)
* Technical proficiency in: Windows, desktop applications, networking,
security, and/or web applications
* Excellent customer service skills addressing the needs of both the
external and internal customer with strong communication and process
skills
* Basic grammar skills, a stellar attitude, and ability to work with
diverse personalities required
If you would like an opportunity to work with this widely recognized
worldwide leader in technology security, send your resume to
jlandau@webroot.com for consideration.
Principals only- no third parties, please. Webroot Software, Inc. is an
Equal Opportunity Employer.
Posted by: "Jon Landau" JLandau@webroot.com
Date: Thu Apr 2, 2009
Consumer Technical Support Engineer- Tier 1
Webroot currently has a career opportunity for a Consumer Tier 1
Technical Support Representative. We are seeking highly self-motivated
individuals who thrive in a collaborative, fast-paced, dynamic
environment and possess an entrepreneurial attitude.
RESPONSIBILITIES
* Receive inbound customer calls and email inquiries, analyze customer
problems, research solutions and provide quantitative, easily understood
answers for our customers
* Promote and sell Consumer Online Professional Services to prevent or
expedite problem resolution
* Provide customers with user-friendly explanations and follow up via
email and telephone communication
* Handle difficult situations in a calm, professional manner
* Document issues appropriately based on existing guidelines
* Escalate customer concerns to Tier 2 & 3 specialists or management,
as necessary
REQUIRED SKILLS AND EXPERIENCE
* Bachelor's Degree in a technical field or equivalent experience
* 1-3 years experience in a call center environment
* 1-3 years experience resolving complex product issues (experience
supporting security software products preferred)
* Technical proficiency in: Windows, desktop applications, networking,
security, and/or web applications
* Excellent customer service skills addressing the needs of both the
external and internal customer with strong communication and process
skills
* Basic grammar skills, a stellar attitude, and ability to work with
diverse personalities required
If you would like an opportunity to work with this widely recognized
worldwide leader in technology security, send your resume to
jlandau@webroot.com for consideration.
Principals only- no third parties, please. Webroot Software, Inc. is an
Equal Opportunity Employer.
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