Subject: [rmiug-jobs] Digest Number 2043
Message: 13
Date: Sat, 18 Mar 2006 12:15:14 -0700
From: "Crusan, Francine"
Subject: Frontier Airlines - IT Support II DENVER
OPENING DATE: March 20, 2006
CLOSING DATE: March 27, 2006
DEPARTMENT: Information technologies
LOCATION: Denver, CO
PAY RATE: $35,322 - $43,266
RESPONSIBILITIES: An IT Support II technician's role is to solve
client
personal computer problems and handle service requests within the scope
of their knowledge and skills. This position is also responsible to
support telephones and SHARES connectivity - for DIA and other Frontier
airports. Duties include PC troubleshooting, installing software,
running network cable, and installing hardware such as printers and
disk
drives.
ESSENTIAL FUNCTIONS:
* Troubleshoot PC problems in person and over the phone in a
pleasant and helpful manner.
* Systematically troubleshoot to resolve problem to users'
satisfaction. Document steps taken to resolve problem.
* Perform troubleshooting on Frontier equipment at DIA and
other Frontier airports including PC's and printers both over the phone
and in person.
* Troubleshoot user problems as they relate to network
connectivity, both in the office and from remote locations (such as
WAN,
dial-up and VPN).
* Install and configure new PC's. This includes installing
the
operating system and software applications as well as any hardware.
* Responsible for developing and maintaining an asset
management system for tracking all computers installed in Frontier
locations.
* Answer calls on the Help Desk phone and troubleshoot or
create trouble tickets as necessary.
* Work on misc. projects as needed.
* Secure, patch and update systems as needed.
* Maintain level of technical education appropriate for job.
* Carry on-call pager 1 week per month.
* Keep IT area clean, inventory management, ship and track
inventory to out-stations.
QUALIFICATION REQUIREMENTS:
* Bachelor's degree, advanced computer science certifications
or equivalent experience.
* Microsoft Certification Professional (MCP) or equivalent
experience.
* 2 Yr experience supporting Windows clients in a networked
environment.
* 2 Yr experience supporting networked printers, especially HP
laser printers.
* 2 Yr experience troubleshooting and fixing PC hardware.
* 2 Yr experience troubleshooting and supporting MS Office
applications, especially MS Outlook.
* Some knowledge of routers, switches and hubs.
KNOWLEDGE, SKILLS, and ABILITIES:
* Advanced knowledge of Windows operating systems including
but
not limited to Windows 2000 Professional, Windows XP, Windows 98-ME ,
Windows 2000 Server.
* Experience with Norton Ghost and Intuit Track-IT.
* Ability to work in a fast paced, "think on your feet" team
environment.
* Ability to work on your own without day to day supervision.
* Ability to handle stressful environments.
* Ability to prioritize tasks.
* Knowledge of the airline industry.
* Advanced knowledge of the computer systems throughout the
Frontier system.
* Ability to troubleshoot PC/LAN problems over the phone.
* Good work ethic and strong team player.
* Excellent troubleshooting skills.
WORK CONDITIONS:
Equipment - All types of PC's including laptops, switches, hubs.
Work Environment -Normal office building and server room environment
with occasional travel to remote offices and stations.
Physical Effort - Moderate physical activity required by handling
objects up to 50 pounds occasionally and/or up to 20 pounds frequently.
HOW TO APPLY:
Please visit our website at www.frontierailrines.com
Francine Crusan
Frontier Airlines
Recruiter- Human Resources
720-374-4449
800-265-5505 ex 4449
[Non-text portions of this message have been removed]
________________________________________________________________________
________________________________________________________________________
Message: 14
Date: Sat, 18 Mar 2006 12:15:45 -0700
From: "Crusan, Francine"
Subject: New Mgr Tech SVC Dev.htm- DENVER Frontier Airlines
JOB OPPORTUNITY
Manager, Technical Services and Development
Job Number: 6769
OPENING DATE: March 17, 2006
CLOSING DATE: March 24, 2006
DEPARTMENT: Information Technologies
LOCATIONS: Denver CO
PAY RATE: $56,430 - $70,543
RESPONSIBILITIES: Works proactively with the Business Analysts to
refine
business requirements in order to technically design system
functionality to meet the needs of the Business Units insuring that the
right solution is deployed right the first time. Upon receiving
customer approval on the technical design of the solution, would assign
in order of priority based upon executive guidance the development work
to an internal developer or coordinate with outside resources to insure
that the project gets completed on time and on budget. Manage the
development team, outside resources and services through various
automated and non-automated methods to insure that the Business
Analysts
and Business Units are provided the most up-to-date information as to
the status of all development assigned to the team. Ability to manage
and coordinate multiple tasks and projects using approved project
management methodology and leadership skills.
ESSENTIAL FUNCTIONS:
* Providing technical solutions to business processes defined
by business analyst.
* Manage development process that meets functional
specifications and documentation provided by business analyst and
end-users.
* Manage the following development team services: Web
(internal and external), Business intelligence/Data-warehouse, System
Solutions and Technical Documentation
* Work with Planning / Project Management to establish and
create a Software Development Life Cycle (SDLC). Must include the
proper testing procedures, quality assurance and version control.
* Work with QA to develop test strategy and approach for
system
changes and enhancements.
* Develop prototype system/screens to ensure efficient user
interface design.
* Ensuring that proposed system changes effectively support
users' requirements ensuring timely resolution to user request and
issues.
* Coordinate with Business Analysts to insure that the
Business
Units are delivered weekly reports
* Coordinate with Business Analysts and attend weekly status
meetings as appropriate.
* Collaborate with Executive Management to understand
priorities in order execute multiple projects as well as
user-identified
issues.
* Analyze and evaluate business process flow
* Assist with server and software configurations
* Assist with budget process
* Performs other tasks as assigned
DIRECT REPORTS INCLUDE:
* Database Architect (1)
* Web services: Intranet and Internet developer (2)
* Technical Report Writer (1)
* System Solutions: Programmers I, II, III (4)
QUALIFICATION REQUIREMENTS:
* Bachelors of Science in Computer Science or a similar
Technical field.
* 5-7 years software development and database experience
required (minimum 2 years)
* Strong knowledge of networking, database programming
* Knowledge data warehouse management, methodology and
development
* Demonstrated written, verbal communication skills.
* Great problem solver, strong analytical skills.
* 3-5 years of airline experience preferred but not required
* 3-5 years IT project management experience required
KNOWLEDGE, SKILLS, and ABILITIES:
* MS SQL Server/Oracle/Pervasive SQL 2000 experience and/or
training
* Visual Basic experience and/or training
* Windows 2000 Professional
* J2EE / Solaris experience and / or training
* Understanding of database configuration
* Willing to work more than 40 hours and some weekends
* Able to work well under pressure
* Goal oriented and ability to work with other team members
Working Conditions:
Equipment: Standard office equipment, including PC, copier, fax
machine, printer
Work Environment: Typical office environment, adequately heated and
cooled
Physical Effort: Generally not required
HOW TO APPLY: Please visit our website at www.frontierairlines.com
[Non-text portions of this message have been removed]
________________________________________________________________________
________________________________________________________________________
Message: 15
Date: Sat, 18 Mar 2006 12:15:57 -0700
From: "Crusan, Francine"
Subject: New Application Systems Administrator.doc- DENVER Frontier
Airlines
JOB OPPORTUNITY
1 Full Time Application System Administrator
Job Number: 6765
OPENING DATE: March 17, 2006
CLOSING DATE: March 23, 2006
DEPARTMENT: Information Technologies
LOCATIONS: Denver, CO
PAY RATE: $49,938 - $62,428
RESPONSIBILITIES: Provides oversight and technical support of selected
corporate applications and end-user processes. Manages the
implementation of application software versions, including initial
installations, patches, updates, and upgrades. Ensures the long-term
stability of assigned corporate-level applications. Assists in planning
the infrastructure resources sufficient to support the normal growth of
applications over their life cycle. Gathers and conveys the knowledge
related to the on-going good health of Frontier's application systems.
ESSENTIAL FUNCTIONS:
* Serves as the "transport" agent in Infrastructure when
implementing applications to production
* Provides proactive oversight of all major applications within
the company
* Consults with the Planning Group in review of potential new
applications
* Consults with the Solutions Group in creation of implementation
scripts for applications in development
* Provides monitoring and operational documentation to the Service
& Support Group for all corporate applications
* Coordinates with Third Party Technical Support Vendors
* Coordinate with team members both within Infrastructure as well
as all groups within IT
* Analyze and evaluate Infrastructure processes and flows
* Other duties as dependent upon departmental needs
QUALIFICATION REQUIREMENTS:
* Minimum of Bachelors degree or equivalent training (Masters
preferred)
* 7+ years of experience in an IT environment.
* 5+ years Software Configuration Management experience
* Experience with Microsoft Solutions Framework and Microsoft
Operations Framework
* Multi-platform experience: Unix, Windows, Oracle, SQL Server,
various web application servers
* Development experience a plus
* Ownership and responsibility are key traits for this position
*
KNOWLEDGE, SKILLS, and ABILITIES:
* Microsoft Sequel Server/Oracle experience and/or training
* Windows NT and 2000 Server administration
* Understanding database configuration and administration
* General airline knowledge
* Willing to work more than 40 hours and some weekends
* Able to work well under pressure; and with other team members
Working Conditions: Standard office equipment, including PC, copier,
fax machine, printer
Work Environment: Typical office environment, adequately heated and
cooled
Physical Effort: Generally not required.
To apply please visit our website www.frontierairlines.com
[Non-text portions of this message have been removed]
________________________________________________________________________
________________________________________________________________________
Message: 16
Date: Sat, 18 Mar 2006 12:15:01 -0700
From: "Crusan, Francine"
Subject: Frontier Airlines - Network Administrator II DENVER
JOB OPPORTUNITY
1 FT Network Administrator II
JOB NUMBER: 6775
OPENING DATE: March 20, 2006
CLOSING DATE: March 27, 2006
DEPARTMENT: Information Technologies
LOCATION: Denver General Offices
SALARY RANGE: $49,938 - $62,428
RESPONSIBILITIES: Perform everyday maintenance on the Frontier network.
This includes performing network backups, creating and maintaining user
accounts, and resolving end-user network connectivity problems.
ESSENTIAL FUNCTIONS:
* Insure that the servers and network data are properly backed up
and can be restored upon request. Maintain disaster recovery plan
(25%)
* Trouble-shoot user problems as they relate to network
connectivity, both in the office and from remote locations (such as
dial-up). Serve as an escalation point for the I.T. Help Desk (25%)
* Administer user accounts. This includes creating new accounts,
resetting passwords, and deleting accounts for terminated employees.
This includes support of network profiles (25%)
* Carry on-call pager 1 week per month.
* Manage projects as needed (25%)
QUALIFICATION REQUIREMENTS:
* MCSE (Microsoft Certified Systems Engineer)
* 2 - 3 years experience supporting PC's and LAN's
* 2 - 3 years experience with Internet server & firewall
technology
* 2 - 3 years experience with TCP/IP
* 2 - 3 years experience with Microsoft Exchange Server &
Outlook
client
* 2 - 3 years experience anti-virus software
Knowledge, Skills and Abilities:
* Ability to work productively in a stressful environment
* Strong customer service skills
* Thorough knowledge of Microsoft Office applications
* Basic knowledge of the airline industry helpful
* Ability to troubleshoot PC/LAN problems over the phone
* Good work ethic and ability to work in a team environment
Working Conditions:
* Equipment - All types of PC's including laptops. Hubs,
routers and switches.
* Work Environment -Normal office building and server room
environment with occasional travel to remote offices and stations.
* Physical Effort - Moderate physical activity required by
handling objects up to 50 pounds occasionally and/or up to 20 pounds
frequently.
HOW TO APPLY: please visit our website at www.frontierairlines.com
Francine Crusan
Frontier Airlines
Recruiter- Human Resources
720-374-4449
800-265-5505 ex 4449
Message: 4
Date: Sat, 18 Mar 2006 12:15:29 -0700
From: "Crusan, Francine"
Subject: Frontier Airlines - Technical Business Analysts- II
Maintenance and Engineering - DENVER
DEPARTMENT: Information Technology
LOCATION: Denver General Offices
SALARY RANGE: $39,913-$48,890
RESPONSIBILITIES: Works proactively with the Business Unit to develop
business solutions that meet the needs of the customer. Provides the
link between technical and business views by ensuring that any
technical
solutions being developed will satisfy the needs of the business users.
Provides project management for all solutions being developed for the
Business Unit. Reports project status to business users and manager.
Analyzes Business Unit processes using approved analytical skills to
help develop best practices as well as designing future improvements to
systems. Possess strong technical skills to be able to coordinate with
Infrastructure on system administration. Has the ability to train and
assist Support Services and business users on business solution as well
as existing and new technologies. Ability to manage multiple technical
projects that ensures on-time delivery and keeps with in budget.
Essential Functions:
* Analyze, Identify, and Document through either Change
Requests or New Project forms specifications for solution development
and / or software enhancement.
* Manage and Document all aspects of project management of
business solution, application development and / or software
enhancement.
* Assist with documentation for testing, implementation and
support for business solution, application and / or software
enhancement.
* Assist Planning with installation planning for hardware or
application program requirements.
* Coordinate with Configuration Management the corresponding
system software changes.
* Performs necessary investigation, analysis and evaluation to
determine project feasibility.
* Plans the full range of programming actions needed to
achieve
desired end-results on complex problems.
* Acts as a subject matter expert (SME) by learning the
business user functions, organization and role in the enterprise as
well
as industry best practices.
* Work with the assigned department on business integrations.
* Process new software releases and / or patches and
documentation for Configuration Management, Infrastructure and Support
Services.
* Train Business Unit and / or assist training staff as
needed.
* Utilizes analytics such as Six Sigma to assist organization
in achieving goals of reducing costs, improving efficiencies and
increasing revenues.
* Perform regular application, systems and data administration
tasks, monitor results and resolve discrepancies in applications
program
* Train and / or assist training staff as needed.
* Other duties dependant on department needs.
QUALIFICATIONS:
* 3+ years of experience in Project Management including
formalized SDLC.
* Training and certification in Six Sigma Methodology.
* 3+ years of experience in Information Technology related
field.
* Currently training and working toward certification in
project management.
* Degree in Business or Computer science or equivalent work
experience required.
* Airline experience as well as specific knowledge of business
area of responsibility required
Knowledge, Skills and Abilities:
* Experience with application and database interfacing
including transactional database applications.
* Knowledge of Oracle and SQL databases and experience with
server client applications.
* Proven ability to lead a team of individuals to the
successful completion of a complex project.
* Proven track record of accurately estimating labor
requirements and completion time.
* Willing to occasionally work over 40 hours a week or on
weekends and evenings.
* Ability to learn new technologies and transfer that
knowledge
to other team members.
* Ability to support IT objectives within the business
environment.
* Ability to analyze business processes and provide guidance
in
selecting technological solution.
* Ability to work in a team environment to achieve a
collective
goal.
WORK CONDITIONS:
Equipment - Standard office equipment including PC, copier, fax and
printer
Work Environment- General office environment adequately heated and
cooled. May require additional hours including occasional weekends and
holidays.
Physical Effort - Generally not required
Please visit our website at www.frontierairlines.com
