Friday, November 13, 2009

Recondo Technology - Java Software Engineer

Java Software Engineers-Greenwood Village
Posted by: "Julie Larson" julie.larson@recondotech.com

Recondo Technology, based in Greenwood Village, Colorado, develops
Software as a Service (SaaS) that brings efficiencies and cost savings
to health care payment processing, which currently costs the medical
industry a staggering $360 billion in annual expense. The company's
first service, SurePayHealth, performs real-time calculations of patient
financial responsibility at scheduling or Point-of-Service, and
hospitals using SurePayHealth are collecting cash at rates many times
over initial plan.

We have an opening for a Software Engineer to work in our Greenwood
Village, Colorado office as part of an agile development team. The
work will encompass the entire software development life cycle,
including, but not limited to, requirements, design, coding, unit
testing, documentation, system testing, installation, and data
center/customer support as required.



Position Responsibilities:

* Develop quality production level application code based within
our agile development model and ensure that the deliverables align with
the product roadmap and vision

* Ensure consistent quality in all software that is released

* Be responsible for taking leadership positions on technical
initiatives and ensuring deliverables and timelines are met

* Research, design and write new software programs

* Integrate existing software applications

* Research new technologies

* Create technical specifications and test plans

* Mentor and help junior developers

* Work closely with other staff

Qualifications:

* Application server programming

* 2+ years JAVA software development experience

* Experience with server side Development (non-web development)

* Experience with object oriented analysis and programming
skills

* Experience on Windows Platforms

* Experienced with multi-threading

* Experienced with networking, IO

* Demonstrable experience in developing distributed software
solutions to consistent quality standards

* Desire and ability to learn about the health care industry

* Consistent and thorough, someone who will "go the extra mile"

Education:

Bachelors Degree or equivalent in Computer Science



Preferred Skills:

ASP, TSQL, Integration, Agile, Subversion, JUnit, Cruise Control,
Database, XML technology, ANT, Ruby, Rules, Performance Tuning, Data
Transformation



Compensation and Benefits

Recondo Technology is a growing, high performance, challenging and
rewarding environment that offers competitive compensation and a
dynamic, growing company environment. Benefits include: comprehensive
coverage for medical, dental, life, disability, 401(k) savings plan, and
vacations and holidays.



If you are ready to be part of something special, please apply through
the careers tab of our website at www.recondotech.com
.



No agencies or phone calls, please.



Recondo Technology provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race, color,
religion, gender, sexual orientation, national origin, age, disability,
marital status, amnesty, or status as a covered veteran in accordance
with applicable federal, state and local laws.





Julie Larson, SPHR

Director of Human Resources



6312 S. Fiddlers Green Circle, Suite 600 East

Greenwood Village, CO. 80111

Office: 303.974.2828

Cell: 303.921.0512

Fax: 303.708.9350

julie.larson@recondotech.com

Kaiser Permanente - Sr. Systems Analyst

Sr. Systems Analyst
Denver, CO

Reviews the scope and objectives of user requested system changes and business requirements. Validates the system functions as expected and ensures the application, and use of system optimizes business needs. This also can entail coordinating system installation with user departments to prevent any disruption from daily processing activities.
Essential Functions:
- Executes tests, analyzes test results, and reports identified defects using Mercury Quality Test Director tool.
- Develops test strategies and approaches that align with user's needs as well as external applications and National corporate objectives.
- Works with IT Development to ensure feasibility of design and clarify user's requirements.Qualifications:
Basic Qualifications:
- Requires a minimum of 3 years of User Acceptance Testing or related experience.
- Bachelor's degree in Information Technology or related field or 4 years of additional UAT or related experience.
- Working knowledge of network and communications software and knowledge/experience in creation of large scale technical project plans (M-Text, shakedown - Membership Systems).
- Effective written and verbal communication skills with emphasis on technical writing and requirements documentation. Reviews documentation, providing assistance in closing the gap.
- Excellent organizational skills to coordinate and facilitate meetings, and manage testing assignments.
- A thorough understanding or working knowledge of web browsers, web content management tools and personalization tools.
- Knowledge of relational database technologies and how they relate to Oracle and SQL databases.
- Understands complex departmental business system processes and business systems design documents to create test scenarios.
- Develops test scenarios and scripts that match the business user's objectives to confirm system functions are met.
- Understands the connections and relationships across functions for both internal and external business entities.

TriZetto Group - Sr. Business Analyst

JOB in DTC: Sr. Business Analyst with Healthcare Payer/Provider exp
Posted by: "sylviahouts@aol.com" sylviahouts@aol.com sylviahouts

The TriZetto Group, Inc. is the leading provider of information technology and service solutions for the healthcare payer industry. TriZetto´s technology touches more than half of the insured population of the United States with offerings that include enterprise and component software, hosting and business process outsourcing services, and consulting. TriZetto is committed to a vision of Integrated Healthcare Management (IHM) to improve the US healthcare system, by enabling the systematic application of processes and shared information to optimize the coordination of benefits and care for the healthcare consumer.

Senior Business Analyst
The TriZetto Group, Inc. is the leading provider of information technology and service solutions for the healthcare payer industry. TriZetto´s technology touches more than half of the insured population of the United States with offerings that include enterprise and component software, hosting and business process outsourcing services, and consulting. TriZetto is committed to a vision of Integrated Healthcare Management (IHM) to improve the US healthcare system, by enabling the systematic application of processes and shared information to optimize the coordination of benefits and care for the healthcare consumer.

This Senior Business Analyst will be working within the Enterprise Strategy and Communications Team in our Greenwood Village, Colorado office (near I25 & Orchard).

· Will develop detailed market and functional specifications for new products or solutions and/or feature enhancements to existing products.
· Assist in market and product research, documenting user enhancement requests, assisting with and reviewing product documentation, and assisting testing teams with the development of use testing use cases.
· Will work with a broad range of people within TriZetto and within our customer base and requires a high energy, self directed and highly detail oriented individual.
o Working with solution leadership, engineering architects and customers in the development of requirements for new solutions and existing product enhancements
o Communicate the business and technical capabilities of new solutions - internally and externally.
o Engage with customers to understand and document their business needs and process flows and to obtain feedback on our designs.
o Research and analyze business needs for enhancements and impacts to existing products emerging from new solutions.
o Document business requirements for new solutions - working from conception to reality
o Convert business requirements into specific functional requirements and specifications
o Assist in the design of functional graphical user prototypes that reflect the way our customers will use the product
o Support the testing function with the development of end to end uses cases and user scenarios to illustrate expected real world utilization of the new solution(s)
o Participate in functional design sessions
o Assist the documentation by reviewing technical and product overview documentation
o Work with and support early release customers
o Assist with market research activities
o Perform other duties as required

Required experience:
Must have previous experience as a Business Analyst in the Healthcare Payer space developing business requirements, with a very strong understanding of the payer/provider relationship and healthcare delivery system-specifically an understanding of the billing cycle between payers and providers.
o Bachelors degree
o 3 years experience in the healthcare industry with a strong understanding of the health care delivery system and finance model
o Familiarity with provider office workflows
o Experience developing software product requirements and complete understanding of and experience with the software development lifecycle and product release schedules
o Self motivated and self directed individual
o Flexibility to enable working with multiple teams using potentially multiple development and team management approaches
o Excellent verbal and written communication skills and good interpersonal skills
o MS Office including Visio and Project
o Comfortable working in a very fast paced and dynamic environment
o Ability to travel up to 25%
o Highly Desirable
o Familiarity with TriZetto products
o Familiarity with systems and data integration concepts - J2EE and SOA
o Detailed understanding of health care coding
o Familiarity with health care EDI, CORE

Please visit www.trizetto.com/careers for more information about the benefits and advantages of choosing a career at TriZetto. Apply online to job: http://www.cytiva.com/tzg/applyTzg.asp?tzg?tzgIRC5720?adegennaro?23

Applicants for employment must possess valid work authorization (US Citizen, Greencard holder).

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Tuesday, November 10, 2009

Webroot Software - Senior Accountant, Administrative Assistant Sales

Senior Accountant – General Accounting

We seek an experienced, results-driven Senior Accountant who thrives in a dynamic and fast paced business environment. The ideal candidate is one who has been a top academic performer with a proven track record of on-the-job performance and has a desire to excel in our high-energy growth environment.

RESPONSIBILITIES

· Act as team leader for Oracle improvements for accounting

· Work with Senior Technical Accounting Manager in reviewing purchase contracts for proper accounting treatment under Generally Accepted Accounting Principles (GAAP) and ensuring proper application through Oracle system

· Responsible for preparation and analysis of general monthly accruals including both recurring and one time operational expenses

· Responsible for timely monthly balance sheet reconciliations and account analysis for responsibility areas

· Assist with assigned areas for quarterly internal financial package and quarterly financial review with auditors

· For areas of responsibility, drive system and business process enhancements to improve efficiency of processing data and proper period recognition of expenses as well as developing analysis that supports and analyzes the story of the financials

REQUIRED SKILLS AND EXPERIENCE

· Minimum 5+ years of accounting experience

· Must be able to demonstrate a solid understanding of accounting principles with solid knowledge of US GAAP requirements

· CPA certification highly desired (or in process)

· Intermediate to advanced Excel skills a must

· Experience with a Big 4 accounting firm preferred

· Excellent planning, analytical, interpersonal, and communication skills

· Oracle experience is highly desirable

· Information systems and database understanding is highly preferred

· Bachelor’s Degree in Accounting preferred

· High energy, deadline and results-oriented achiever, and a team player

· Ability to work in fast pace and high-growth environment and be willing to “roll-up her/his sleeves” to lead organizational change

· Experience in a start-up environment is desirable

If you would like an opportunity to work with this widely recognized worldwide leader in technology security, send your resume to jlandau@webroot.com for consideration.

Principals only- no third parties, please. Webroot Software, Inc. is an Equal Opportunity Employer.

About Webroot Software

Webroot provides industry-leading Internet security solutions for consumers, enterprises and small and medium businesses worldwide. Webroot products consistently receive top review ratings by respected third parties and have been adopted by millions globally. In addition to our award-winning business and consumer software, Webroot now protects enterprises with Webroot® Security Software-as-a-Service (SaaS). Webroot Web Security SaaS and Webroot E-Mail Security SaaS are subscription-based services that provide on-demand web, email and archiving solutions, giving organizations a flexible and cost-effective alternative to on-premise security.

Founded in 1997, Webroot is globally recognized for providing innovative, best-of-breed security solutions that protect personal information and corporate assets from online and internal threats. The company is privately held and backed by some of the industry's leading venture capital firms, including Technology Crossover Ventures, Accel Partners and Mayfield. Webroot currently has more than 300 employees worldwide. Our headquarters are located in Boulder, Colorado, with offices in Mountain View, California, Europe, Japan and Australia.

------------------------------------------------------------

Administrative Assistant, Sales

Webroot is seeking a highly motivated, organized and client-focused Administrative Assistant to provide organizational support for up to two Sr. Executives on the Webroot leadership team. The ideal candidate will work well under pressure, will be an excellent multi-tasker, and must be able to interact well at all levels of the organization while maintaining a high level of professionalism and confidentiality. Expert level written and verbal communication skills, strong decision making ability and attention to detail are equally important.

This is a unique and challenging opportunity to work with a fast-moving, high performing executive team where your experience, creative thinking and exceptional skills will be appreciated and rewarded.

Responsibilities:
Work closely with the Sr. Executives to provide consistent, high volume support across a wide range of topics
Relieve the Sr. Executives of administrative tasks including complex schedule management, travel arrangements, and meeting / event coordination
Assure discreet handling of all confidential business
Manage monthly expense reports, to ensure accurate posting and tracking
Utilize MS Office Suite and similar tools to create and modify presentations, data files, formulas, pivot tables, and pictures

REQUIRED SKILLS AND EXPERIENCE:
3-5 years experience as an Executive/Administrative Assistant, or related title/role, supporting a senior executive of a major organization
Excellent PC skills including proficiency using Microsoft Suite (Word, Outlook, Excel, PowerPoint, and Access), Oracle, Adobe, and other related software
Proven ability to make well thought-out and timely decisions while completing a high volume of tasks and projects with limited guidance
Demonstrated history of working independently and proactively, taking initiative, exercising discretion and sound judgment, and working collaboratively as a member of the team
Excellent oral and written communication skills
Demonstrated effective interpersonal skills in sensitive and confidential situations
Bachelors Degree in Business or related field preferred
Experience working within a technology / software development company is a plus

If you would like an opportunity to work with this widely recognized worldwide leader in technology security, send your resume to rcirulli@webroot.com for consideration.

Principals only- no third parties, please. Webroot Software, Inc. is an Equal Opportunity Employer.

About Webroot Software

Webroot provides industry-leading Internet security solutions for consumers, enterprises and small and medium businesses worldwide. Webroot products consistently receive top review ratings by respected third parties and have been adopted by millions globally. In addition to our award-winning business and consumer software, Webroot now protects enterprises with Webroot® Security Software-as-a-Service (SaaS). Webroot Web Security SaaS and Webroot E-Mail Security SaaS are subscription-based services that provide on-demand web, email and archiving solutions, giving organizations a flexible and cost-effective alternative to on-premise security.

Founded in 1997, Webroot is globally recognized for providing innovative, best-of-breed security solutions that protect personal information and corporate assets from online and internal threats. The company is privately held and backed by some of the industry's leading venture capital firms, including Technology Crossover Ventures, Accel Partners and Mayfield. Webroot currently has more than 300 employees worldwide. Our headquarters are located in Boulder, Colorado, with offices in Mountain View, California, Europe, Japan and Australia.

Monday, November 09, 2009

VMware - Lead VNOC Analyst III

Lead VNOC Analyst III at VMware in Broomfield, CO
Posted by: "d_ochoa_22" Danny22.LA@gmail.com

Title: Lead VNOC Analyst
Department: Information Technology
Location: Broomfield, CO (US)
Reports to: Senior Manager, VNOC

VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the data center. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and conserve energy. With 2007 revenues of $1.33 billion, more than 100,000 customers and more than 10,000 partners, VMware is one of the fastest-growing public software companies. VMware is based in Palo Alto, California, with approximately 6,000 employees in 36 countries around the world.

As VMware grows, we are looking for individuals who share our corporate values for excellence and innovation; straightforwardness and open communication; a sense of fun and an appreciation of a balanced life; delivery on our promises to our partners, our customers, and ourselves; and a passion for what we do and the value we deliver. Find out more about VMware at www.vmware.com/company.

General Description

The Lead VMware Network Operations Center (VNOC) Analyst will be responsible for providing global 1st Level 24x7 IT operational support for all production infrastructure (hosts, databases, web services, telecoms, network) and applications. Through the use of SOPs and Run books, the Lead VNOC Analyst will respond, diagnose, resolve or escalate production system outages reported through monitoring alerts and/or the VMware Service Desk. Organizing metrics, maintaining production service availability, and providing 1st level triage and resolution of IT server support requests are primary objectives for the team.

The Lead VNOC Analyst will report into the Senior Manager of the VNOC in Palo Alto providing leadership to a 24x7 IT global operations team. The ideal candidate is technically oriented, possesses strong communications skills, and has proven leadership and mentoring skills. The position may require individual to work shift and weekends on a rotating basis and may be required to carry a pager.

VMware is a rapidly growing company with a tremendous opportunity for many exciting challenges. You must have the desire and ability to work in a dynamic and fast-paced environment in order to be successful in this role.

Principal Duties and Responsibilities

- Identify, troubleshoot, and resolve I.T. production network, system, and application related problems reported through monitoring systems, trouble tickets, or the VMware Service Desk
- Rapidly respond to all alerts, restoring or escalating service/applications issues as per established SLAs
- Work with the VNOC Manager to identify and correct process gaps and drive consistent execution of procedures within the team
- Collect, report, and interpret production service availability metrics which are reported to management
- Lead IT conference calls during production outages, providing written and verbal updates in timely and consistent manner
- Track all planned and unplanned system/application outages through trouble ticketing systems and reporting tools
- Participate in change management meetings and lead post mortem processes to ensure operational consistency and service improvement
- Create, update, and execute operational processes based on Run book and SOP documentation
- Configuration, maintenance, and requirements development of network/systems management tools
- Special projects as needed

Education/Work Experience Requirements

- B.S. Degree in Computer Science or equivalent
- 3-5 years NOC experience in a senior or team lead role
- Minimum 7 years experience in IT support

Additional Requirements

- Proficient use and configuration of standard TCP/IP network troubleshooting tools and Network Management Systems such as CA Spectrum, Zenoss
- Hands-on experience administering Linux Server, DHCP, BIND DNS, ESX Server, Virtual Console, Mailman, SMTP, NFS, NIS, SAN/NAS storage systems
- Proven experience utilizing Shell and/or Perl scripts to support Linux server optimization and automation of system and software application tasks.
- Hands-on experience administering large enterprise Windows Server, Active Directory, File/Print, and Exchange environments
- Strong experience in troubleshooting and root cause/performance trend analysis. Strong problem diagnosis, troubleshooting, and problem solving skills are required.
- Excellent verbal and written communications skills, working effectively with IT support teams, management, and internal users
- Experience in working in IT operations groups supporting enterprise applications such as Oracle, Siebel, Web
- Solid use of trouble ticketing systems and working knowledge of incident management, change management, and problem management processes
- Self-directing and attention to detail is essential for this position
- Must be willing to work weekends as part of a 7x24 operations team responding to off-hours service desk requests

Please contact Colleen Ryan (650) 427-3722 cryan@vmware.com if interested in applying for position.

Friday, November 06, 2009

tw telecom - SQL Developer

Title: SQL Developer/Programmer Analyst (20090130)
Skills: Unix, Oracle PL/SQL, SQL*Plus, SQL, ASP, .NET, HTML, MS Access, TOAD

SUMMARY:

We are currently seeking an experienced, SQL Developer to join our Business Intelligence, Reporting and Analytics team. You will be involved in the entire software lifecycle helping to finalize specifications, architect designs, code software, write installers and developer reporting and analytics for the internal use within the company. You will have the opportunity to participate in determining the direction of new development and actively share knowledge with other team members.

ESSENTIAL FUNCTIONS:

Be involved in all aspects of the development life cycle including, architecture, development, testing, training, implementation and support of reporting applications to be used internally by our employees.

Using your creativity to develop design requirements.

Develop back end oracle data marts for Business Intelligence, Reporting and Analytics.

Interface with other teams and departments to develop new and modify existing reporting applications.

Develop front end reporting applications using Oracle APEX.




SKILLS, KNOWLEDGE, & ABILITIES:

2+ years experience with design and development of SQL and/or PL/SQL packages.

Extensive experience writing complex stored procedures, functions, and triggers.

Knowledgeable in performance tuning.

Excellent written and verbal communication skills required to communicate with business managers and end users.

Strong problem solving skills.

Relational database (preferably Oracle 10g) experience.

Telecommunications industry experience a plus.

Oracle APEX experience a plus.

Report development experience a plus.

Possess a strong ability to work both independently and in a team environment, be self motivated, and willing to expand their knowledge on a daily basis.



PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Limited travel required

Typical office environment with extensive use of office equipment, including PC, fax, copier, phone




EDUCATION AND EXPERIENCE:

Bachelors degree in computer science or computer information systems

Three years directly related professional development experience, including one year of Oracle and minimum of 3 years experience with PL/SQL procedure development or web development experience required

Telephony industry, data modeling, and technical writing experience preferred



EQUAL EMPLOYMENT OPPORTUNITY:

Every decision made at tw telecom concerning hiring, promotion, compensation, training, assignment of job responsibilities, termination, or any other aspect of the employment relationship is to be made without regard to any legally protected characteristics such as race, color, national origin, religion, sex, age, sexual orientation, marital status, physical or mental disability, veteran’s status, or other characteristics protected by federal, state, or local laws. tw telecom strives for a workplace free of unlawful discrimination and harassment, including but not limited to racial, sexual, ethnic or religious.

Thank you for applying with tw telecom.

Comcast - Operations Architect

Title: Operations Architect
Skills: Good knowledge of Server, Database, SAN, Security, Hosted solutions and Telecom Network architecture are highly desired. Education and Experience Bachelors degree in Computer Science / Information Systems/Electrical engineering desired, 8-10 years experience managing Enterprise Equipment and Telecom infrastructure. -10+ years of IT operational experience supporting a 24X7 production environment -7+ years experience with Linux/Unix systems administration -3+ years development experience in preferably in Java technologies -3+ years of Database administration experience in Oracle or MySQL -Minimum of 2 years integrating LDAP into directory structures and/or managing directories -3+ years of Data Base administration experience in Oracle or MySQL -5+ years experience with operation and management of Cable /Telecom architecture. Knowledge of data life cycle and Enterprise backups -Thorough understanding of TCP/IP fundamentals (DNS, FTP, SSH), general networking technologies, network architecture and connectivity troubleshooting -Experience with server hardware builds, OS install, patching and maintenance -Strong experience with relevant scripting or programming languages (perl, JavaScript, Python, C, Java, etc.) -Experience with SAN/NAS technologies -Knowledge of server systems design, RAID and disk subsystems, cluster management, troubleshooting, and hardware replacement -Familiarity with multi-tiered, highly available web applications in a hosted datacenter environment -including administration, configuration, troubleshooting, performance tuning, and preventative maintenance -Familiarity with basic project management methodologies -Solid understanding of IT Security best practices Skills Experience with BSS/OSS enterprise architecture Experience in the operation and maintenance of architectures based upon Service Oriented Architecture technologies and methodologies. Experienced in cross functional architecture and delivery development team leadership/mgmt Hands on system development and integration design experience/background (SOA, J2EE, OO, distributed architecture). Demonstrated experience in BSS/OSS/IT Solution architecture design and delivery. Effectively manages administration and troubleshooting of group-level system Identifies, analyses, and drives problems to resolution, handling complex issues simultaneously while effectively communicating across teams Builds team relationships across the organization Delivers customer service excellence by knowing customers business needs, identifying appropriate technical solutions, and meeting/exceeding service expectations *The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job. Comcast is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means. Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, sex or any other legally protected category. Comcast is also an AA/Drug Free Workplace.

Description:

CET
This position is responsible for managing, gathering, and processing information related to Comcast operations architecture leadership and delivery. Responsibilities include BSS and/or OSS (Business/Service/Network management) operational and technical architecture. This individual will collaborate with Comcast technical teams, business, engineering product teams, Operations personnel, Enterprise Technology, Product Managers, and Strategic Partners/Vendors in gathering or creating Operational requirements and engineering comprehensive and cost-effective operations architectures that meet functional and performance expectations.

The candidate will be expected to function in the role as a Operations Architect. The ops architect will lead the design, build, and test of development and operations architecture components/solutions. The Operations Architect has multiple levels of participation depending on the lifecycle:

Concept Phase:
In the Concept Phase, the OA is responsible for discovering potential operational and security requirements and identifying integration points with existing systems.

Analysis Phase:
In the Analysis Phase, the OA is the skin in the game for operations during early design and vendor analysis. At this phase, the OA defines/enforces initial requirements for security, maintainability, monitoring, data retention, scalability, reporting and performance. The OA will ensure that logging complies with established standards around level of detail, format and location.

Design:
In the Design Phase, the OA works with development/COTS vendors to establish a scaling model, gathers availability requirements and loops in necessary SMEs such as the Security team, Network Engineers, SAN engineers, etc. The OA also works closely with development to ensure that the initial design adheres to the operational requirements established in the previous phase. The output mid-way through this phase is a physical topology diagram of the dev, functional QA, and integration environments. The physical design for Production and Staging (Performance Testing Env) are delivered at the end of this phase. These diagrams are used as blueprints by the different teams to purchase/build the environments.

Development:
In the Development Phase, the OA works with the dev team to validate assumptions related to the scaling model and application performance. Once final scaling numbers are established and changes in sizing are accounted for, the hardware orders are placed. The OA reviews in the system design in detail with the impacted operations teams. Also during this phase, the OA facilitates an Operational Review between development and the production support teams and a Security Review between development and the security team(s).

Testing:
In the Testing Phase, the OA reviews performance test data. The OA designs and facilitates operational recoverability testing with the Test Engineers, DBAs and SAs. These results are used to validate the design against the requirements established in the initial phases. The OA is the SME for the infrastructure and helps identify any design performance/availability issues. The OA works with Engineering to address infrastructure gaps found during testing and creates CRs for development to address code-related issues. The output of this phase is the Run Book describing the various points of failure and failover mechanisms.

Implementation:
In the Implementation Phase, the OA works with Operations to do last minute checks to ensure all components are available and functioning as designed (connectivity between systems, port definitions, etc). Monitoring is also tested in this phase. The OA is also an escalation point for Infrastructure-level questions and issues.

In addition to their role in the SDLC, the OA is responsible for recommendations related to:
-Shared Infrastructure not tied directly to a single project
-Operational Support Structure
-Infrastructure Standards (host naming, filesystem, port numbering, appliances)
-Monitoring and Management Tools/Standards