Company:
Yieldex is a big data analytics firm that helps digital publishers increase revenue by better managing, forecasting and pricing their advertising inventory.
We have a blue chip client roster, with customers who are very enthusiastic about our product, including NYTimes, Dow Jones, Amazon.com, NBC, Turner Broadcasting, FoxNews, UK Telegraph, France Telecom, Martha Stewart Living Omnimedia, WebMD, Scripps, Cars.com, Autotrader, Jumpstart, Kelly Blue Book, Pandora, Comcast, Healthline, Bloomberg, Weather.com, Accuweather, Travelocity, Orbitz, AARP, TechTarget, AllRecipes, and CondeNast to name a few. Visit www.yieldex.com for more information on this growing and dynamic company.
Description:
The Yieldex technical account manager works with multiple Yieldex clients as their dedicated Yieldex technical resource. The ideal candidate will be responsible for troubleshooting and coordinating the resolution of all technical issues with both clients and internal Yieldex teams. Technical account managers are responsible for providing expertise and driving adoption of the Yieldex product suite, while being expert ad serving industry resources to our client base. Candidates should have deep interest/expertise in the online media ecosystem. Experience working with ad servers, 3rd party data providers, online media order management systems, and yield management tools will be beneficial.
This position requires strong business acumen and the ability to set and exceed client expectations for success. The candidate will understand the client success metrics and apply technical and product expertise to ensure successful client adoption. Success will require strong communication and coordination with the client and internal engineering and product teams.
Competitive salary, benefits and options. Full time. Permanent.
Qualifications:
· A passion for customer success and laser focus on providing customer value
· Proven troubleshooting, problem-solving, and data analysis skills
· 3+ years of technical experience in a professional services role at an online publishing or technology company
· Demonstrated ability to manage projects involving multiple internal and external stakeholders
· Demonstrated track record of exceeding established goals on a consistent basis
· Ability to quickly grasp and understand technical specifications, problems and concepts
· Outstanding attention to detail combined with an ability to see the big picture
· Ability to work well independently
· Excellent written and oral communication
· Experience with advanced functions in Excel and working knowledge of relational databases and UNIX
· Ability to work on multiple high-priority tasks under tight deadlines
· Strong work ethic, team-oriented attitude, and high integrity
· Track record of building constructive working relationships throughout the organization
· Travel to client sites as needed, less than 5%
Additional Qualifications (Desired but not required)
· Experience in the digital ad serving industry
· Experience with audience data and targeting
· Experience with order management systems for the ad serving industry
Please send relevant resumes to jobs@yieldex.com with the position name as subject.
