[rmiug-jobs] Digest Number 4315
11. Desktop Support Technician - Englewood, CO
Posted by: "Kathy Garrett" kathy.garrett@futurestep.com recruit516
Date: Thu Jan 17, 2008 3:04 pm ((PST))
Catholic Health Initiatives is a national not for profit healthcare
corporation based in Denver, Colorado. Our healthcare system
includes 71 hospitals; 42 long-term care, assisted and independent
living and residential facilities; and two community-based health
organizations located in 19 states. Catholic Health Initiatives
represents approximately 66,000 full- and part-time employees and
total revenues of $7.1 billion. We are the second largest Catholic
health system in the United States. We're looking for top quality
individuals with strong work ethic, and a true understanding of
the 'teamwork' mentality - come join our National IT Center and
enjoy being part of something different, exciting, and challenging
as we continue to build one of the largest shared-services models in
the nation to support our hospital system.
The Desktop Support Technician is responsible for implementing and
supporting server, workstation, printer and automation support
systems, and other projects. Works independently on server,
workstation and automation projects under minimal supervision.
Working with the Technology Services staff, the analyst will prepare
project statuses, plan and implement procedures and make
recommendations to enhance network and systems performance.
Key Responsibilities:
- Supports server, PBX, workstation and LAN system.
- Ensures that CHI receives cost effective and reliable technical
services in all locations.
- Participates in the development of system-wide server, desktop and
networking standards.
- Maintains accurate documentation for all devices consistent with
CHI policies.
- Works with Network Design, Systems and Operations staff to develop
policies and procedures related to the implementation and support of
core network infrastructure. Follows system-wide server,
workstations, networking and integration standards, policies and
procedures.
- Works with other technology staff for Application Development
projects and participates in project planning.
- Participates in activities to evaluate new technology developments
and applications.
- Maintains professional knowledge of current trends and
developments in the information technology and healthcare field.
Education:
Degree from an accredited college or university in information
systems, business, or computer science preferred.
Technical experience may be substituted for degree requirements.
Experience:
Minimum of five years experience in an information systems
environment.
Must have demonstrated knowledge and/or skills in the following
areas:
Demonstrated ability to work independently.
- Detailed knowledge of server technologies.
- Detailed knowledge of desktop technologies.
- Detailed knowledge of networking LAN technologies.
- Detailed knowledge of Microsoft Windows 2000 and XP workstation,
2000 Server, TCP/IP and DNS architecture.
- Working knowledge and hands-on experience with personal computers,
Internet/intranet protocols and standards, Microsoft Office Suite
and Microsoft BackOffice Products. Working knowledge of Citrix
Winframe and Metaframe preferred.
License/Certifications:
A+ and Network +, higher certifications preferred.
Work experience may be substituted for certifications.
Additional Responsibilities:
• Demonstrates a commitment to service, organization values and
professionalism through appropriate conduct and demeanor at all
times
• Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect for all
creation, shaping relationships to self, to one another and to God
and acknowledging that we hold in trust all that has been given to
us.
Integrity: Moral wholeness, soundness, uprightness, honesty and
sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their
sorrows and joys, rooted in the sense of solidarity as members of
the human community.
Excellence: Outstanding achievement, merit, virtue; continually
surpassing standards to achieve/maintain quality.
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards
and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts
effectively with physicians, patients, residents, visitors, staff
and the broader health care community
Catholic Health Initiatives and its organizations are Equal
Opportunity Employers.
INTERESTED AND QUALIFIED CANDIDATES PLEASE APPLY ONLINE AT
www.catholichealthinit.org TO JOB #0800000094
