Level 3 - Help Desk

Local Number Portability (LNP) Help Desk (Broomfield, CO)
Posted by: "Chas Bollow" Chas.Bollow@Triad-Corp.com

Local Number Portability (LNP) Help Desk position in Colorado. Provisioning experience is a plus. Resumes to chas.bollow@triad-corp.com.

Local Number Portability (LNP) Help Desk

This position is on the LNP Help Desk, which requires very good customer service skills while troubleshooting a customers porting related issue. This position is responsible for supporting the customers in their end to end local number portability process.

* The candidate will be asked to answer phone calls, emails, and process tickets.
* The candidate should have good multi-tasking capabilities, as they will be asked to troubleshoot the customers issue in various systems and databases while corresponding with the customer.
* The candidate must be able to thrive in high volume environment.
* Experience in LNP industry desired but not required.
* Need to have advanced Customer Service skills.
* Experience required in Outlook and Excel



Additional Information:

* Job Type: Contract
* Location: Broomfield, CO
* Duration: 4 month(s)
* Pay Rate: $20 to $25 hr W2 Hourly DOE
* Criminal Background Check: Yes
* Security Clearance: Not Needed
* Travel: None



Chas



Triad Consultants | IT Staffing | IT Consulting | Full Time Placement |

www.triad-corp.com | 303.220.8516 x104 | 800.268.3190 x104 |

Chas Bollow

eBags - Quality Engineer

Greenwood Village - Quality Engineer
Posted by: "Kristin Barrett" kbarrett@eBags.com

eBags, Inc.

Job Description


Job Title

Quality Engineer

Reports To

Director, Software Development

Department

Software Development

Location

Greenwood Village, CO

Position Type

Full Time, Exempt







General Description

This position evaluates and tests software programs to verify programs
function according to specifications and standards by performing the
following duties:

Test Automation Duties

* Evaluate and recommend third party tools for test automation

* Develop programs and tools to automate test processes

* Work closely with developers to create unit tests

* Develop automated integration tests and performance tests

* Perform other white-box testing tasks as required to vet
software functionality, usability, reliability, performance and
supportability

* Participate in software architecture and design to ensure
quality considerations are part of every solution



General Duties

* Evaluate and test software programs to verify functionality
according to user requirements and documentation

* Validate performance of software relative to established
guidelines and benchmarks

* Test usability of software in collaboration with business
stakeholders and customers

* Validate the reliability of software via stress testing

* Validate the supportability of software in collaboration with
operations and development teams

* Create and execute test cases and test plans for all the above

* Review logs, configuration settings and database states to
identify errors and recommend improvements

* Document test results and provide release readiness
recommendations

* Document defects, questionable functions, errors and
inconsistencies in software with an attention to detail and written
steps to reproduce found issues

* Respond to inquiries from business stakeholders, customer
support and internal customers regarding functions and operation of
software and systems

* Coordinate user acceptance test feedback and train users
where needed



The position requires:

* The ability to work effectively with cross functional teams in
an Agile development environment

* Excellent analytical skills

* The ability to quickly master new concepts and technologies

* Effective written and verbal communication

* Self-motivation and the capability of working independently

* The ability to be organized, reliable, and able to manage
multiple tasks with exceptional work ethic

*

Apply Directly to jobs@ebags.com









Experience Requirements

Minimum Requirements:

* 2+ years software testing experience

* In depth knowledge of testing concepts, tools and
methodologies

* Demonstrated ability to write software in Java, Cold Fusion
and/or C#

* Demonstrated knowledge of SQL query syntax and usage

Desired Requirements:

* 2+ years developing or testing .NET applications

* Experience with e-commerce and associated testing requirements

* Knowledge of business to business integration leveraging EDI
and XML

* In depth knowledge of Visual Studio Test Edition

* Web performance testing experience





Education Requirements

Minimum Education:

* Bachelors degree in Computer Science, Software Engineering,
Information Sciences or applicable job experience

Kaiser Permanente - Sr. Systems Analyst

Sr. Systems Analyst

Reviews the scope and objectives of user requested system changes and business requirements. Validates the system functions as expected and ensures the application, and use of system optimizes business needs. This also can entail coordinating system installation with user departments to prevent any disruption from daily processing activities.
Essential Functions:
- Executes tests, analyzes test results, and reports identified defects using Mercury Quality Test Director tool.
- Develops test strategies and approaches that align with user's needs as well as external applications and National corporate objectives.
- Works with IT Development to ensure feasibility of design and clarify user's requirements.Qualifications:
Basic Qualifications:
- Requires a minimum of 3 years of User Acceptance Testing or related experience.
- Bachelor's degree in Information Technology or related field or 4 years of additional UAT or related experience.
- Working knowledge of network and communications software and knowledge/experience in creation of large scale technical project plans (M-Text, shakedown - Membership Systems).
- Effective written and verbal communication skills with emphasis on technical writing and requirements documentation. Reviews documentation, providing assistance in closing the gap.
- Excellent organizational skills to coordinate and facilitate meetings, and manage testing assignments.
- A thorough understanding or working knowledge of web browsers, web content management tools and personalization tools.
- Knowledge of relational database technologies and how they relate to Oracle and SQL databases.
- Understands complex departmental business system processes and business systems design documents to create test scenarios.
- Develops test scenarios and scripts that match the business user's objectives to confirm system functions are met.
- Understands the connections and relationships across functions for both internal and external business entities.

Run-On Describing What?

Determined and successful leader committed to the constant focus and development of most effective processes, procedures and systems to influence highest level of overall dependability and stability.



IT Support Professional with Accomplished Customer Service
Posted by: "jeff.mitchell08" jeff.mitchell08@yahoo.com jeff.mitchell08

Jeff P. Mitchell
8748 Redwing Avenue Littleton, Colorado 80126
720.988.6800 jeff.mitchell08@yahoo.com
______________________________________________________________________

Seasoned IT professional tier 3 and desktop support specialist with accomplished customer service skills. Experience on medium and large production, development, and enterprise networks. Determined and successful leader committed to the constant focus and development of most effective processes, procedures and systems to influence highest level of overall dependability and stability. Core competencies include:

•Technical Troubleshooting Skills •Desktop Break/Fix
•Active Directory & Registry Adept •Integrity/Work Ethic
•Customer Service Specialist •Key Outage Contact
•High Level Communicator •Contributing Team Member
•Coachable, Quickly Adaptable •Documentation Leader
•Strong on Security Procedures •RMA process specialist
•Skilled Strategist & Thinker •Ticketing System Experienced
______________________________________________________________________

OBJECTIVE

Tier 3 or desktop support position with a professional and customer service oriented company, where I can best use my technical skills, education, and experience.


PROFESSIONAL EXPERIENCE:

VERIZON WIRELESS

Desktop and Tier 3 Support Technician
(April 2009 to Present)

•Pilot program team member of the mobile support desktop team
•Work with custom tablet personal computers to ensure field workability
•Desktop support for field units and remote support via VNC
•Interaction with field technicians for troubleshooting and coaching for hardware issues, customer order tracking and reporting applications, and GPS navigation.
•Troubleshooting and use of GPS tracking and monitoring tools.
•RMA process specialist including IT inventory management.
•RMA reporting to executive management.


IHS (INFORMATION HANDLING SERVICES)

Desktop and Tier 3 Support Technician
(January 2007 to April 2009)

•Accomplished tier 3 and desktop customer support team member for 900 users locally and 6,000 plus global customers using remote desktop, in both cases using junior windows administrator functions and tools.
•Key development, editing, communicating, and publishing of updated support procedures and planning for assigned IT functions and policy standards.
•Critical on-call contact for outages/degradations and global e-mail notifications.
•Initiated, researched, and strengthened password security measures in order to protect internal systems access against social engineering hacker practices.
•Interact effectively and positively with multiple IT Engineers and Managers within Architecture, Messaging, Production, and Wintel departments.
•E-Learning Administrator supporting and training global users via WebEx with web-based vendor application.
•New Hire orientation representative for all of global IT support and engineers.
•Readily adaptable to policy and procedure changes to accommodate system upgrades and customer service flow and enhancements.


KAISER PERMENENTE

IT Deployment Technician Level II
(December 2006 to January 2007)

•Professional on-site installation, configuration and deployment of Windows based PCs and monitors for pharmacy staff and throughout the Denver area.
•Configured hardware and software to meet the needs of individual departments and managers in a dynamic environment.

COMCAST CORPORATION

Network Operations Center (NOC) Technician
(September 2006 to December 2006)

•Monitored incoming Video on Demand (VoD) content and schedules, distribute and verify accurate delivery of outgoing content, and report acknowledgments of transmissions of VoD assets, via Comcast Video OnDemand Distribution System (VDS), on remote satellite catchers throughout the United States.
•Supported and verified data center operations to ensure the accurate preparation, distribution, and verification of all media, metadata, and schedules to commercial customers, CableLabs and Comcast specifications.
•Monitored the distribution network health and media, and reconcile discrepancies with the system in accordance with established procedures.


DATA DOCTORS COMPUTER SERVICES

PC Technician and Support Level I
(September 2004 to August 2006)

•Serviced, repaired, upgraded - Windows-based desktops and laptops, operating systems, hardware and software, including custom requests and configurations.
•Provided outstanding customer service and non-technical explanations and expectations of work to be performed and options of service.
•Provided thorough check-in and documentation using service checklist.


IBM (INTERNATIONAL BUSINESS MACHINES)

Help Desk Technician Level I
(June 2004 to August 2004 Contract Position)

•Customer support for Lucent world-wide employees while supporting Windows 2000, VPN and IPSec, Secure ID Token, Outlook 2000, and Net Meeting.


QWEST COMMUNICATIONS

Customer Service Consultant
(February 2000 to March 2001)
•Responded to customer service issues and billing inquiries, coordinated installation with other departments.
•Used various proprietary computer systems to process consumer orders for POTS, wireless and DSL services.


EDUCATION:
•Currently pursing a Masters Degree at University College at Denver University
•Certifications - New Horizons Computer Learning Centers
A+
Network+
•Bachelor of Science Degree - Montclair State University Business Administration

SALARY REQUIREMETS:
Salary Range Compensation based on position and responsibility

Personal References:
Upon Request

Med Simulation - Sr. Software Engineer

Sr. Software Engineer - Graphics (DirectX, C++) - Denver
Posted by: "Diana Calderoni" Diana.Calderoni@medsimulation.com

Pilots learn to fly planes using flight simulators. Doctors learn to do medical procedures using the simulators we create.

As a Senior Software Engineer, you will be challenged to solve unique problems using non-traditional techniques in real-time. You will be working on a custom, high-performance fixed computer platform.

Medical knowledge is not required but you end up learning some cool stuff anyway.

We offer work/life balance i.e... you will go home each night!

Details about our environment: Maya, CUDA, mesh, shaders, animation systems, agile, HLSL, ray tracing voxel data, rockin' holiday potlucks, GPGPU, DirectX.

Apply if you think quickly on your feet and have the ability to apply new techniques in creative ways.

You must have experience programming video games, proficiency in C++ and DirectX, strong 3D math and animation system experience. It's a plus if you have been a team lead and have shipped at least one title. See the careers section of our website for full job description and to apply: www.medsimulation.com/careers.asp

Diana Calderoni
Diana.Calderoni@medsimulation.com<

Full Circle Systems - Senior Technical Consultant, Java Developer, JavaScript Developer, Senior Technical Consultant

Senior Technical Consultant - Full time- Morrison, CO
Posted by: "laura1229" laura@fullcirclesystems.com laura1229

Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.

Senior Technical Consultant

Full Circle Systems is seeking a Senior Technical Consultant responsible for Product Implementation and Second Level Technical Support.

Product Implementation
• Work with Project Manager to develop a Statement of Work and Implementation Plan
• Execute the technical aspects of the implementation plan
Product Support
• Knowledge matter expert for all technical issues escalated by first level support
• Work with Development team to resolve technical and product issues
Product Development
• Work with the development team to identify and develop auxiliary solutions that leverage the Full Circle product suite

Required Skills

1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB

Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming




Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script, JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL Server)
Travel: Required
Salary: Commensurate with experience – includes base and bonuses

Send resumes and salary requirements to: Laura@fullcirclesystems.com

Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.

**This is a Regular Full time position and we are unable to pay search fees**
________________________________________________________________________

JavaScript/Java Developer- 2-3 year expert- Morrison, CO- Fulltime
Posted by: "laura1229" laura@fullcirclesystems.com laura1229

Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.

Full Circle Systems is seeking a JavaScript/Java Front End Web Developer. Primary duties include JavaScript, JAVA and Web development of a document management system.

Minimum required skills and experience:
• Advanced web development JavaScript with an emphasis on AJAX, OOPs techniques, and DOM manipulation, HTML, XML
• Development in JAVA, including familiarity with container-based (Tomcat) server applications
• Adaptability with programming languages (XSL, CSS, etc.) and development tools (Eclipse)
• Relational Databases including MS SQL and Oracle and SQL, T-SQL, PL/SQL
• Ability to grasp a large code-base and ramp-up quickly
General
• Strong communication (written and verbal) skills
• Strong knowledge of PC operating systems (Windows and Linux/Unix)
• Team-oriented programming and familiarity with source control (CVS)
Optional experience but extremely desirable:
• Document management, imaging, and workflow application experience
• Hessian/Burlap
• Oil and gas accounting application experience
• Microsoft .NET

Education: B.S. in Computer Science or related field
Experience: 2-3 years in Java software Development
Salary: Commensurate with experience

Send resumes and salary requirements to: Laura@fullcirclesystems.com

Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
________________________________________________________________________

Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.

Full Circle Systems is seeking a JavaScript/Java Front End Web Developer. Primary duties include JavaScript, JAVA and Web development of a document management system.

Minimum required skills and experience:
* Advanced web development JavaScript with an emphasis on AJAX, OOPs techniques, and DOM manipulation, HTML, XML
* Development in JAVA, including familiarity with container-based (Tomcat) server applications
* Adaptability with programming languages (XSL, CSS, etc.) and development tools (Eclipse)
* Relational Databases including MS SQL and Oracle and SQL, T-SQL, PL/SQL
* Ability to grasp a large code-base and ramp-up quickly
General
* Strong communication (written and verbal) skills
* Strong knowledge of PC operating systems (Windows and Linux/Unix)
* Team-oriented programming and familiarity with source control (CVS)
Optional experience but extremely desirable:
* Document management, imaging, and workflow application experience
* Hessian/Burlap
* Oil and gas accounting application experience
* Microsoft .NET

Education: B.S. in Computer Science or related field
Experience: 2-3 years in Java software Development
Salary: Commensurate with experience

Send resumes and salary requirements to: Laura@fullcirclesystems.com

Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
____________________________________________

Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.

Senior Technical Consultant

Full Circle Systems is seeking a Senior Technical Consultant responsible for Product Implementation and Second Level Technical Support.

Product Implementation
* Work with Project Manager to develop a Statement of Work and Implementation Plan
* Execute the technical aspects of the implementation plan
Product Support
* Knowledge matter expert for all technical issues escalated by first level support
* Work with Development team to resolve technical and product issues
Product Development
* Work with the development team to identify and develop auxiliary solutions that leverage the Full Circle product suite

Required Skills

1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB

Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming

Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script, JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL Server)
Travel: Required
Salary: Commensurate with experience * includes base and bonuses

Send resumes and salary requirements to: Laura@fullcirclesystems.com

Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.

**This is a Regular Full time position and we are unable to pay search fees**
____________________________________________

Sr. Consultant: Technical Support/ Project Implementation/Product D
Posted by: "laura1229" laura@fullcirclesystems.com laura1229

Full Circle Systems, is a privately held company based in Morrison, Colorado
specializing in the management, design and implementation of software solutions
that leverage business critical documents. Our flagship product, DocVue, is a
powerful web and java-based suite of integrated Document Management, Imaging and
Workflow products.

Sr. Consultant: Technical Support/ Project Implementation/Product Development

Full Circle Systems is seeking a Senior Technical Consultant responsible for
Product Implementation and Second Level Technical Support.

Product Implementation
• Work with Project Manager to develop a Statement of Work and Implementation
Plan
• Execute the technical aspects of the implementation plan
Product Support
• Knowledge matter expert for all technical issues escalated by first level
support
• Work with Development team to resolve technical and product issues
Product Development
• Work with the development team to identify and develop auxiliary solutions
that leverage the Full Circle product suite

Required Skills

1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line
savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB

Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming

Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product
Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script,
JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL
Server)
Travel: Required
Salary: Commensurate with experience – includes base and bonuses

Send resumes and salary requirements to: Laura@fullcirclesystems.com

Health Language - Coding

Exciting Opportunity for Coding Professional to break into Hea
Posted by: "Julie Hoelsken" Julie.Hoelsken@healthlanguage.com

Health Language, Inc.(r) (HLI) develops and delivers state-of-the-art
software solutions that automatically incorporate medical vocabulary and
coding standards into healthcare information technology (HCIT)
applications. HLI's Language Engine(r) (LE(r)) allows centralized
access to medical terminology standards and generates mappings to create
a common pool of standardized codes and concepts that enhance patient
safety, facilitate clinical outcomes analysis and accelerate
reimbursement.



HLI partners with global leaders in Healthcare IT including integrators,
vendors, RHIOs and large healthcare institutions in payor and provider
markets, clinical content providers, and national governments. Health
Language is headquartered in Denver, CO and also has an office in Leeds,
UK.



JOB DESCRIPTION: Content Analyst



Job Summary: Health Language is currently seeking a Content Analyst to
add to its growing Content Department. The Content Analyst will work
with the Director of Content Management to ensure the proper evaluation
and development of content projects and deliverables. This position
offers a unique opportunity for a coding professional to work within a
team that creates medical coding content for products deployed to payers
and providers. Health Language is looking for a highly motivated person
who enjoys researching coding updates as defined by national
authorities, and generating both standard and customized mappings.



Please send resumes to Julie.hoelsken@healthlanguage.com
. Qualified candidates must
be located in the Denver metro area.



Principal Duties and Responsibilities:

* Provide coding and industry expertise to help create and
maintain coding standards

* Assist with research to identify opportunities for new content
and product development

* Assure compliance with any regulatory or accrediting
organizations regarding clinical edits

* Work with the development and operations teams to make
necessary refinements/improvements in processes or technology that will
maximize the effectiveness of Health Language's products

* Work with the Director of Content Management to provide coding
and clinical expertise support for customer and provider inquiries,
questions, challenges or appeals

* Implement training and documentation for user needs



Reports To: Director of Content Management



Required Knowledge, Skills, Abilities and Characteristics:

* CPC, CPC-H, CCS, or CCS-P certification required

* Bachelor's degree; RHIA/RHIT preferred

* Minimum five years experience required

* Strong coding skills using domestic code sets required, e.g.,
(HCPCS, APC, CPT, ICD-9-CM and more) Knowledge of international code
sets desired, e.g., (OPCS, ICD-10, HRG, EBM, GOA and more)

* Excellent analytical skills with a thorough knowledge of
reimbursement/revenue cycle management

* Technical computer skills required

* Proficiency in Excel, PowerPoint, MS Office

* Strong written, verbal, and interpersonal communication skills

* Strong organizational skills

* Strong team-work focus

* Ability to work independently

* Must be able to manage timelines and multiple projects

* Demonstrated ability to handle confidential information,
perform analyses and identify solutions to resolve specific business
issues

* Customer-service oriented

* Willingness to embrace new opportunities, and has a passion
for technology

* Proactive, rather than reactive, at solving problems



Disclaimer Statement: The above information on this description has
been designed to indicate the general nature and level of work performed
by employees with this classification. It is not designed to contain or
be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required for employees assigned to this job.

Julie Hoelsken
Health Language, Inc.
Senior Contract Recruiter

julie.hoelsken@healthlanguage.com