Sr. Systems Analyst
Reviews the scope and objectives of user requested system changes and business requirements. Validates the system functions as expected and ensures the application, and use of system optimizes business needs. This also can entail coordinating system installation with user departments to prevent any disruption from daily processing activities.
Essential Functions:
- Executes tests, analyzes test results, and reports identified defects using Mercury Quality Test Director tool.
- Develops test strategies and approaches that align with user's needs as well as external applications and National corporate objectives.
- Works with IT Development to ensure feasibility of design and clarify user's requirements.Qualifications:
Basic Qualifications:
- Requires a minimum of 3 years of User Acceptance Testing or related experience.
- Bachelor's degree in Information Technology or related field or 4 years of additional UAT or related experience.
- Working knowledge of network and communications software and knowledge/experience in creation of large scale technical project plans (M-Text, shakedown - Membership Systems).
- Effective written and verbal communication skills with emphasis on technical writing and requirements documentation. Reviews documentation, providing assistance in closing the gap.
- Excellent organizational skills to coordinate and facilitate meetings, and manage testing assignments.
- A thorough understanding or working knowledge of web browsers, web content management tools and personalization tools.
- Knowledge of relational database technologies and how they relate to Oracle and SQL databases.
- Understands complex departmental business system processes and business systems design documents to create test scenarios.
- Develops test scenarios and scripts that match the business user's objectives to confirm system functions are met.
- Understands the connections and relationships across functions for both internal and external business entities.
Sunday, December 13, 2009
Run-On Describing What?
Determined and successful leader committed to the constant focus and development of most effective processes, procedures and systems to influence highest level of overall dependability and stability.
IT Support Professional with Accomplished Customer Service
Posted by: "jeff.mitchell08" jeff.mitchell08@yahoo.com jeff.mitchell08
Jeff P. Mitchell
8748 Redwing Avenue Littleton, Colorado 80126
720.988.6800 jeff.mitchell08@yahoo.com
______________________________________________________________________
Seasoned IT professional tier 3 and desktop support specialist with accomplished customer service skills. Experience on medium and large production, development, and enterprise networks. Determined and successful leader committed to the constant focus and development of most effective processes, procedures and systems to influence highest level of overall dependability and stability. Core competencies include:
•Technical Troubleshooting Skills •Desktop Break/Fix
•Active Directory & Registry Adept •Integrity/Work Ethic
•Customer Service Specialist •Key Outage Contact
•High Level Communicator •Contributing Team Member
•Coachable, Quickly Adaptable •Documentation Leader
•Strong on Security Procedures •RMA process specialist
•Skilled Strategist & Thinker •Ticketing System Experienced
______________________________________________________________________
OBJECTIVE
Tier 3 or desktop support position with a professional and customer service oriented company, where I can best use my technical skills, education, and experience.
PROFESSIONAL EXPERIENCE:
VERIZON WIRELESS
Desktop and Tier 3 Support Technician
(April 2009 to Present)
•Pilot program team member of the mobile support desktop team
•Work with custom tablet personal computers to ensure field workability
•Desktop support for field units and remote support via VNC
•Interaction with field technicians for troubleshooting and coaching for hardware issues, customer order tracking and reporting applications, and GPS navigation.
•Troubleshooting and use of GPS tracking and monitoring tools.
•RMA process specialist including IT inventory management.
•RMA reporting to executive management.
IHS (INFORMATION HANDLING SERVICES)
Desktop and Tier 3 Support Technician
(January 2007 to April 2009)
•Accomplished tier 3 and desktop customer support team member for 900 users locally and 6,000 plus global customers using remote desktop, in both cases using junior windows administrator functions and tools.
•Key development, editing, communicating, and publishing of updated support procedures and planning for assigned IT functions and policy standards.
•Critical on-call contact for outages/degradations and global e-mail notifications.
•Initiated, researched, and strengthened password security measures in order to protect internal systems access against social engineering hacker practices.
•Interact effectively and positively with multiple IT Engineers and Managers within Architecture, Messaging, Production, and Wintel departments.
•E-Learning Administrator supporting and training global users via WebEx with web-based vendor application.
•New Hire orientation representative for all of global IT support and engineers.
•Readily adaptable to policy and procedure changes to accommodate system upgrades and customer service flow and enhancements.
KAISER PERMENENTE
IT Deployment Technician Level II
(December 2006 to January 2007)
•Professional on-site installation, configuration and deployment of Windows based PCs and monitors for pharmacy staff and throughout the Denver area.
•Configured hardware and software to meet the needs of individual departments and managers in a dynamic environment.
COMCAST CORPORATION
Network Operations Center (NOC) Technician
(September 2006 to December 2006)
•Monitored incoming Video on Demand (VoD) content and schedules, distribute and verify accurate delivery of outgoing content, and report acknowledgments of transmissions of VoD assets, via Comcast Video OnDemand Distribution System (VDS), on remote satellite catchers throughout the United States.
•Supported and verified data center operations to ensure the accurate preparation, distribution, and verification of all media, metadata, and schedules to commercial customers, CableLabs and Comcast specifications.
•Monitored the distribution network health and media, and reconcile discrepancies with the system in accordance with established procedures.
DATA DOCTORS COMPUTER SERVICES
PC Technician and Support Level I
(September 2004 to August 2006)
•Serviced, repaired, upgraded - Windows-based desktops and laptops, operating systems, hardware and software, including custom requests and configurations.
•Provided outstanding customer service and non-technical explanations and expectations of work to be performed and options of service.
•Provided thorough check-in and documentation using service checklist.
IBM (INTERNATIONAL BUSINESS MACHINES)
Help Desk Technician Level I
(June 2004 to August 2004 Contract Position)
•Customer support for Lucent world-wide employees while supporting Windows 2000, VPN and IPSec, Secure ID Token, Outlook 2000, and Net Meeting.
QWEST COMMUNICATIONS
Customer Service Consultant
(February 2000 to March 2001)
•Responded to customer service issues and billing inquiries, coordinated installation with other departments.
•Used various proprietary computer systems to process consumer orders for POTS, wireless and DSL services.
EDUCATION:
•Currently pursing a Masters Degree at University College at Denver University
•Certifications - New Horizons Computer Learning Centers
A+
Network+
•Bachelor of Science Degree - Montclair State University Business Administration
SALARY REQUIREMETS:
Salary Range Compensation based on position and responsibility
Personal References:
Upon Request
IT Support Professional with Accomplished Customer Service
Posted by: "jeff.mitchell08" jeff.mitchell08@yahoo.com jeff.mitchell08
Jeff P. Mitchell
8748 Redwing Avenue Littleton, Colorado 80126
720.988.6800 jeff.mitchell08@yahoo.com
______________________________________________________________________
Seasoned IT professional tier 3 and desktop support specialist with accomplished customer service skills. Experience on medium and large production, development, and enterprise networks. Determined and successful leader committed to the constant focus and development of most effective processes, procedures and systems to influence highest level of overall dependability and stability. Core competencies include:
•Technical Troubleshooting Skills •Desktop Break/Fix
•Active Directory & Registry Adept •Integrity/Work Ethic
•Customer Service Specialist •Key Outage Contact
•High Level Communicator •Contributing Team Member
•Coachable, Quickly Adaptable •Documentation Leader
•Strong on Security Procedures •RMA process specialist
•Skilled Strategist & Thinker •Ticketing System Experienced
______________________________________________________________________
OBJECTIVE
Tier 3 or desktop support position with a professional and customer service oriented company, where I can best use my technical skills, education, and experience.
PROFESSIONAL EXPERIENCE:
VERIZON WIRELESS
Desktop and Tier 3 Support Technician
(April 2009 to Present)
•Pilot program team member of the mobile support desktop team
•Work with custom tablet personal computers to ensure field workability
•Desktop support for field units and remote support via VNC
•Interaction with field technicians for troubleshooting and coaching for hardware issues, customer order tracking and reporting applications, and GPS navigation.
•Troubleshooting and use of GPS tracking and monitoring tools.
•RMA process specialist including IT inventory management.
•RMA reporting to executive management.
IHS (INFORMATION HANDLING SERVICES)
Desktop and Tier 3 Support Technician
(January 2007 to April 2009)
•Accomplished tier 3 and desktop customer support team member for 900 users locally and 6,000 plus global customers using remote desktop, in both cases using junior windows administrator functions and tools.
•Key development, editing, communicating, and publishing of updated support procedures and planning for assigned IT functions and policy standards.
•Critical on-call contact for outages/degradations and global e-mail notifications.
•Initiated, researched, and strengthened password security measures in order to protect internal systems access against social engineering hacker practices.
•Interact effectively and positively with multiple IT Engineers and Managers within Architecture, Messaging, Production, and Wintel departments.
•E-Learning Administrator supporting and training global users via WebEx with web-based vendor application.
•New Hire orientation representative for all of global IT support and engineers.
•Readily adaptable to policy and procedure changes to accommodate system upgrades and customer service flow and enhancements.
KAISER PERMENENTE
IT Deployment Technician Level II
(December 2006 to January 2007)
•Professional on-site installation, configuration and deployment of Windows based PCs and monitors for pharmacy staff and throughout the Denver area.
•Configured hardware and software to meet the needs of individual departments and managers in a dynamic environment.
COMCAST CORPORATION
Network Operations Center (NOC) Technician
(September 2006 to December 2006)
•Monitored incoming Video on Demand (VoD) content and schedules, distribute and verify accurate delivery of outgoing content, and report acknowledgments of transmissions of VoD assets, via Comcast Video OnDemand Distribution System (VDS), on remote satellite catchers throughout the United States.
•Supported and verified data center operations to ensure the accurate preparation, distribution, and verification of all media, metadata, and schedules to commercial customers, CableLabs and Comcast specifications.
•Monitored the distribution network health and media, and reconcile discrepancies with the system in accordance with established procedures.
DATA DOCTORS COMPUTER SERVICES
PC Technician and Support Level I
(September 2004 to August 2006)
•Serviced, repaired, upgraded - Windows-based desktops and laptops, operating systems, hardware and software, including custom requests and configurations.
•Provided outstanding customer service and non-technical explanations and expectations of work to be performed and options of service.
•Provided thorough check-in and documentation using service checklist.
IBM (INTERNATIONAL BUSINESS MACHINES)
Help Desk Technician Level I
(June 2004 to August 2004 Contract Position)
•Customer support for Lucent world-wide employees while supporting Windows 2000, VPN and IPSec, Secure ID Token, Outlook 2000, and Net Meeting.
QWEST COMMUNICATIONS
Customer Service Consultant
(February 2000 to March 2001)
•Responded to customer service issues and billing inquiries, coordinated installation with other departments.
•Used various proprietary computer systems to process consumer orders for POTS, wireless and DSL services.
EDUCATION:
•Currently pursing a Masters Degree at University College at Denver University
•Certifications - New Horizons Computer Learning Centers
A+
Network+
•Bachelor of Science Degree - Montclair State University Business Administration
SALARY REQUIREMETS:
Salary Range Compensation based on position and responsibility
Personal References:
Upon Request
Friday, December 11, 2009
Med Simulation - Sr. Software Engineer
Sr. Software Engineer - Graphics (DirectX, C++) - Denver
Posted by: "Diana Calderoni" Diana.Calderoni@medsimulation.com
Pilots learn to fly planes using flight simulators. Doctors learn to do medical procedures using the simulators we create.
As a Senior Software Engineer, you will be challenged to solve unique problems using non-traditional techniques in real-time. You will be working on a custom, high-performance fixed computer platform.
Medical knowledge is not required but you end up learning some cool stuff anyway.
We offer work/life balance i.e... you will go home each night!
Details about our environment: Maya, CUDA, mesh, shaders, animation systems, agile, HLSL, ray tracing voxel data, rockin' holiday potlucks, GPGPU, DirectX.
Apply if you think quickly on your feet and have the ability to apply new techniques in creative ways.
You must have experience programming video games, proficiency in C++ and DirectX, strong 3D math and animation system experience. It's a plus if you have been a team lead and have shipped at least one title. See the careers section of our website for full job description and to apply: www.medsimulation.com/careers.asp
Diana Calderoni
Diana.Calderoni@medsimulation.com<
Posted by: "Diana Calderoni" Diana.Calderoni@medsimulation.com
Pilots learn to fly planes using flight simulators. Doctors learn to do medical procedures using the simulators we create.
As a Senior Software Engineer, you will be challenged to solve unique problems using non-traditional techniques in real-time. You will be working on a custom, high-performance fixed computer platform.
Medical knowledge is not required but you end up learning some cool stuff anyway.
We offer work/life balance i.e... you will go home each night!
Details about our environment: Maya, CUDA, mesh, shaders, animation systems, agile, HLSL, ray tracing voxel data, rockin' holiday potlucks, GPGPU, DirectX.
Apply if you think quickly on your feet and have the ability to apply new techniques in creative ways.
You must have experience programming video games, proficiency in C++ and DirectX, strong 3D math and animation system experience. It's a plus if you have been a team lead and have shipped at least one title. See the careers section of our website for full job description and to apply: www.medsimulation.com/careers.asp
Diana Calderoni
Diana.Calderoni@medsimulation.com<
Thursday, December 10, 2009
Full Circle Systems - Senior Technical Consultant, Java Developer, JavaScript Developer, Senior Technical Consultant
Senior Technical Consultant - Full time- Morrison, CO
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Senior Technical Consultant
Full Circle Systems is seeking a Senior Technical Consultant responsible for Product Implementation and Second Level Technical Support.
Product Implementation
• Work with Project Manager to develop a Statement of Work and Implementation Plan
• Execute the technical aspects of the implementation plan
Product Support
• Knowledge matter expert for all technical issues escalated by first level support
• Work with Development team to resolve technical and product issues
Product Development
• Work with the development team to identify and develop auxiliary solutions that leverage the Full Circle product suite
Required Skills
1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming
Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script, JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL Server)
Travel: Required
Salary: Commensurate with experience – includes base and bonuses
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
**This is a Regular Full time position and we are unable to pay search fees**
________________________________________________________________________
JavaScript/Java Developer- 2-3 year expert- Morrison, CO- Fulltime
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Full Circle Systems is seeking a JavaScript/Java Front End Web Developer. Primary duties include JavaScript, JAVA and Web development of a document management system.
Minimum required skills and experience:
• Advanced web development JavaScript with an emphasis on AJAX, OOPs techniques, and DOM manipulation, HTML, XML
• Development in JAVA, including familiarity with container-based (Tomcat) server applications
• Adaptability with programming languages (XSL, CSS, etc.) and development tools (Eclipse)
• Relational Databases including MS SQL and Oracle and SQL, T-SQL, PL/SQL
• Ability to grasp a large code-base and ramp-up quickly
General
• Strong communication (written and verbal) skills
• Strong knowledge of PC operating systems (Windows and Linux/Unix)
• Team-oriented programming and familiarity with source control (CVS)
Optional experience but extremely desirable:
• Document management, imaging, and workflow application experience
• Hessian/Burlap
• Oil and gas accounting application experience
• Microsoft .NET
Education: B.S. in Computer Science or related field
Experience: 2-3 years in Java software Development
Salary: Commensurate with experience
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
________________________________________________________________________
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Full Circle Systems is seeking a JavaScript/Java Front End Web Developer. Primary duties include JavaScript, JAVA and Web development of a document management system.
Minimum required skills and experience:
* Advanced web development JavaScript with an emphasis on AJAX, OOPs techniques, and DOM manipulation, HTML, XML
* Development in JAVA, including familiarity with container-based (Tomcat) server applications
* Adaptability with programming languages (XSL, CSS, etc.) and development tools (Eclipse)
* Relational Databases including MS SQL and Oracle and SQL, T-SQL, PL/SQL
* Ability to grasp a large code-base and ramp-up quickly
General
* Strong communication (written and verbal) skills
* Strong knowledge of PC operating systems (Windows and Linux/Unix)
* Team-oriented programming and familiarity with source control (CVS)
Optional experience but extremely desirable:
* Document management, imaging, and workflow application experience
* Hessian/Burlap
* Oil and gas accounting application experience
* Microsoft .NET
Education: B.S. in Computer Science or related field
Experience: 2-3 years in Java software Development
Salary: Commensurate with experience
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
____________________________________________
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Senior Technical Consultant
Full Circle Systems is seeking a Senior Technical Consultant responsible for Product Implementation and Second Level Technical Support.
Product Implementation
* Work with Project Manager to develop a Statement of Work and Implementation Plan
* Execute the technical aspects of the implementation plan
Product Support
* Knowledge matter expert for all technical issues escalated by first level support
* Work with Development team to resolve technical and product issues
Product Development
* Work with the development team to identify and develop auxiliary solutions that leverage the Full Circle product suite
Required Skills
1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming
Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script, JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL Server)
Travel: Required
Salary: Commensurate with experience * includes base and bonuses
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
**This is a Regular Full time position and we are unable to pay search fees**
____________________________________________
Sr. Consultant: Technical Support/ Project Implementation/Product D
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Full Circle Systems, is a privately held company based in Morrison, Colorado
specializing in the management, design and implementation of software solutions
that leverage business critical documents. Our flagship product, DocVue, is a
powerful web and java-based suite of integrated Document Management, Imaging and
Workflow products.
Sr. Consultant: Technical Support/ Project Implementation/Product Development
Full Circle Systems is seeking a Senior Technical Consultant responsible for
Product Implementation and Second Level Technical Support.
Product Implementation
• Work with Project Manager to develop a Statement of Work and Implementation
Plan
• Execute the technical aspects of the implementation plan
Product Support
• Knowledge matter expert for all technical issues escalated by first level
support
• Work with Development team to resolve technical and product issues
Product Development
• Work with the development team to identify and develop auxiliary solutions
that leverage the Full Circle product suite
Required Skills
1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line
savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming
Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product
Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script,
JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL
Server)
Travel: Required
Salary: Commensurate with experience – includes base and bonuses
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Senior Technical Consultant
Full Circle Systems is seeking a Senior Technical Consultant responsible for Product Implementation and Second Level Technical Support.
Product Implementation
• Work with Project Manager to develop a Statement of Work and Implementation Plan
• Execute the technical aspects of the implementation plan
Product Support
• Knowledge matter expert for all technical issues escalated by first level support
• Work with Development team to resolve technical and product issues
Product Development
• Work with the development team to identify and develop auxiliary solutions that leverage the Full Circle product suite
Required Skills
1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming
Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script, JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL Server)
Travel: Required
Salary: Commensurate with experience – includes base and bonuses
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
**This is a Regular Full time position and we are unable to pay search fees**
________________________________________________________________________
JavaScript/Java Developer- 2-3 year expert- Morrison, CO- Fulltime
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Full Circle Systems is seeking a JavaScript/Java Front End Web Developer. Primary duties include JavaScript, JAVA and Web development of a document management system.
Minimum required skills and experience:
• Advanced web development JavaScript with an emphasis on AJAX, OOPs techniques, and DOM manipulation, HTML, XML
• Development in JAVA, including familiarity with container-based (Tomcat) server applications
• Adaptability with programming languages (XSL, CSS, etc.) and development tools (Eclipse)
• Relational Databases including MS SQL and Oracle and SQL, T-SQL, PL/SQL
• Ability to grasp a large code-base and ramp-up quickly
General
• Strong communication (written and verbal) skills
• Strong knowledge of PC operating systems (Windows and Linux/Unix)
• Team-oriented programming and familiarity with source control (CVS)
Optional experience but extremely desirable:
• Document management, imaging, and workflow application experience
• Hessian/Burlap
• Oil and gas accounting application experience
• Microsoft .NET
Education: B.S. in Computer Science or related field
Experience: 2-3 years in Java software Development
Salary: Commensurate with experience
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
________________________________________________________________________
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Full Circle Systems is seeking a JavaScript/Java Front End Web Developer. Primary duties include JavaScript, JAVA and Web development of a document management system.
Minimum required skills and experience:
* Advanced web development JavaScript with an emphasis on AJAX, OOPs techniques, and DOM manipulation, HTML, XML
* Development in JAVA, including familiarity with container-based (Tomcat) server applications
* Adaptability with programming languages (XSL, CSS, etc.) and development tools (Eclipse)
* Relational Databases including MS SQL and Oracle and SQL, T-SQL, PL/SQL
* Ability to grasp a large code-base and ramp-up quickly
General
* Strong communication (written and verbal) skills
* Strong knowledge of PC operating systems (Windows and Linux/Unix)
* Team-oriented programming and familiarity with source control (CVS)
Optional experience but extremely desirable:
* Document management, imaging, and workflow application experience
* Hessian/Burlap
* Oil and gas accounting application experience
* Microsoft .NET
Education: B.S. in Computer Science or related field
Experience: 2-3 years in Java software Development
Salary: Commensurate with experience
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
____________________________________________
Full Circle Systems, is a privately held company based in Morrison, Colorado specializing in the management, design and implementation of software solutions that leverage business critical documents. Our flagship product, DocVue, is a powerful web and java-based suite of integrated Document Management, Imaging and Workflow products.
Senior Technical Consultant
Full Circle Systems is seeking a Senior Technical Consultant responsible for Product Implementation and Second Level Technical Support.
Product Implementation
* Work with Project Manager to develop a Statement of Work and Implementation Plan
* Execute the technical aspects of the implementation plan
Product Support
* Knowledge matter expert for all technical issues escalated by first level support
* Work with Development team to resolve technical and product issues
Product Development
* Work with the development team to identify and develop auxiliary solutions that leverage the Full Circle product suite
Required Skills
1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming
Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script, JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL Server)
Travel: Required
Salary: Commensurate with experience * includes base and bonuses
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Thank you to all candidates...while I am unable to respond to all submittals, I will be reaching out to candidates that fit the profile.
**This is a Regular Full time position and we are unable to pay search fees**
____________________________________________
Sr. Consultant: Technical Support/ Project Implementation/Product D
Posted by: "laura1229" laura@fullcirclesystems.com laura1229
Full Circle Systems, is a privately held company based in Morrison, Colorado
specializing in the management, design and implementation of software solutions
that leverage business critical documents. Our flagship product, DocVue, is a
powerful web and java-based suite of integrated Document Management, Imaging and
Workflow products.
Sr. Consultant: Technical Support/ Project Implementation/Product Development
Full Circle Systems is seeking a Senior Technical Consultant responsible for
Product Implementation and Second Level Technical Support.
Product Implementation
• Work with Project Manager to develop a Statement of Work and Implementation
Plan
• Execute the technical aspects of the implementation plan
Product Support
• Knowledge matter expert for all technical issues escalated by first level
support
• Work with Development team to resolve technical and product issues
Product Development
• Work with the development team to identify and develop auxiliary solutions
that leverage the Full Circle product suite
Required Skills
1. Excellent analytic troubleshooting capabilities and problem solving skills
2. Strong communication and written skills
3. Familiarity with web (JSP), JAVA, and database-driven applications
4. Understanding of SQL and how databases work
5. Knowledge of PC operating systems (Windows and Linux/Unix and Command line
savvy in each)
6. Knowledge of networking and security
7. Programming experience using Microsoft Visual Studio 6.0/.NET VB
Optional experience but extremely desirable
1. Project Management experience, including working knowledge of MS Project
2. Document management, imaging and workflow application experience
3. Oil and gas accounting application experience
4. Experience with scanners and Kofax scanning software
5. JAVA programming
Education: B.S. in Computer Science or related field
Experience: 5+ years in Technical Support, Project Implementation, or Product
Development
Demonstrated knowledge of HTML, Active Server Pages, Visual Basic, Java Script,
JAVA, Microsoft.Net and Relational Databases (preferably Oracle and MS SQL
Server)
Travel: Required
Salary: Commensurate with experience – includes base and bonuses
Send resumes and salary requirements to: Laura@fullcirclesystems.com
Health Language - Coding
Exciting Opportunity for Coding Professional to break into Hea
Posted by: "Julie Hoelsken" Julie.Hoelsken@healthlanguage.com
Health Language, Inc.(r) (HLI) develops and delivers state-of-the-art
software solutions that automatically incorporate medical vocabulary and
coding standards into healthcare information technology (HCIT)
applications. HLI's Language Engine(r) (LE(r)) allows centralized
access to medical terminology standards and generates mappings to create
a common pool of standardized codes and concepts that enhance patient
safety, facilitate clinical outcomes analysis and accelerate
reimbursement.
HLI partners with global leaders in Healthcare IT including integrators,
vendors, RHIOs and large healthcare institutions in payor and provider
markets, clinical content providers, and national governments. Health
Language is headquartered in Denver, CO and also has an office in Leeds,
UK.
JOB DESCRIPTION: Content Analyst
Job Summary: Health Language is currently seeking a Content Analyst to
add to its growing Content Department. The Content Analyst will work
with the Director of Content Management to ensure the proper evaluation
and development of content projects and deliverables. This position
offers a unique opportunity for a coding professional to work within a
team that creates medical coding content for products deployed to payers
and providers. Health Language is looking for a highly motivated person
who enjoys researching coding updates as defined by national
authorities, and generating both standard and customized mappings.
Please send resumes to Julie.hoelsken@healthlanguage.com
. Qualified candidates must
be located in the Denver metro area.
Principal Duties and Responsibilities:
* Provide coding and industry expertise to help create and
maintain coding standards
* Assist with research to identify opportunities for new content
and product development
* Assure compliance with any regulatory or accrediting
organizations regarding clinical edits
* Work with the development and operations teams to make
necessary refinements/improvements in processes or technology that will
maximize the effectiveness of Health Language's products
* Work with the Director of Content Management to provide coding
and clinical expertise support for customer and provider inquiries,
questions, challenges or appeals
* Implement training and documentation for user needs
Reports To: Director of Content Management
Required Knowledge, Skills, Abilities and Characteristics:
* CPC, CPC-H, CCS, or CCS-P certification required
* Bachelor's degree; RHIA/RHIT preferred
* Minimum five years experience required
* Strong coding skills using domestic code sets required, e.g.,
(HCPCS, APC, CPT, ICD-9-CM and more) Knowledge of international code
sets desired, e.g., (OPCS, ICD-10, HRG, EBM, GOA and more)
* Excellent analytical skills with a thorough knowledge of
reimbursement/revenue cycle management
* Technical computer skills required
* Proficiency in Excel, PowerPoint, MS Office
* Strong written, verbal, and interpersonal communication skills
* Strong organizational skills
* Strong team-work focus
* Ability to work independently
* Must be able to manage timelines and multiple projects
* Demonstrated ability to handle confidential information,
perform analyses and identify solutions to resolve specific business
issues
* Customer-service oriented
* Willingness to embrace new opportunities, and has a passion
for technology
* Proactive, rather than reactive, at solving problems
Disclaimer Statement: The above information on this description has
been designed to indicate the general nature and level of work performed
by employees with this classification. It is not designed to contain or
be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required for employees assigned to this job.
Julie Hoelsken
Health Language, Inc.
Senior Contract Recruiter
julie.hoelsken@healthlanguage.com
Posted by: "Julie Hoelsken" Julie.Hoelsken@healthlanguage.com
Health Language, Inc.(r) (HLI) develops and delivers state-of-the-art
software solutions that automatically incorporate medical vocabulary and
coding standards into healthcare information technology (HCIT)
applications. HLI's Language Engine(r) (LE(r)) allows centralized
access to medical terminology standards and generates mappings to create
a common pool of standardized codes and concepts that enhance patient
safety, facilitate clinical outcomes analysis and accelerate
reimbursement.
HLI partners with global leaders in Healthcare IT including integrators,
vendors, RHIOs and large healthcare institutions in payor and provider
markets, clinical content providers, and national governments. Health
Language is headquartered in Denver, CO and also has an office in Leeds,
UK.
JOB DESCRIPTION: Content Analyst
Job Summary: Health Language is currently seeking a Content Analyst to
add to its growing Content Department. The Content Analyst will work
with the Director of Content Management to ensure the proper evaluation
and development of content projects and deliverables. This position
offers a unique opportunity for a coding professional to work within a
team that creates medical coding content for products deployed to payers
and providers. Health Language is looking for a highly motivated person
who enjoys researching coding updates as defined by national
authorities, and generating both standard and customized mappings.
Please send resumes to Julie.hoelsken@healthlanguage.com
be located in the Denver metro area.
Principal Duties and Responsibilities:
* Provide coding and industry expertise to help create and
maintain coding standards
* Assist with research to identify opportunities for new content
and product development
* Assure compliance with any regulatory or accrediting
organizations regarding clinical edits
* Work with the development and operations teams to make
necessary refinements/improvements in processes or technology that will
maximize the effectiveness of Health Language's products
* Work with the Director of Content Management to provide coding
and clinical expertise support for customer and provider inquiries,
questions, challenges or appeals
* Implement training and documentation for user needs
Reports To: Director of Content Management
Required Knowledge, Skills, Abilities and Characteristics:
* CPC, CPC-H, CCS, or CCS-P certification required
* Bachelor's degree; RHIA/RHIT preferred
* Minimum five years experience required
* Strong coding skills using domestic code sets required, e.g.,
(HCPCS, APC, CPT, ICD-9-CM and more) Knowledge of international code
sets desired, e.g., (OPCS, ICD-10, HRG, EBM, GOA and more)
* Excellent analytical skills with a thorough knowledge of
reimbursement/revenue cycle management
* Technical computer skills required
* Proficiency in Excel, PowerPoint, MS Office
* Strong written, verbal, and interpersonal communication skills
* Strong organizational skills
* Strong team-work focus
* Ability to work independently
* Must be able to manage timelines and multiple projects
* Demonstrated ability to handle confidential information,
perform analyses and identify solutions to resolve specific business
issues
* Customer-service oriented
* Willingness to embrace new opportunities, and has a passion
for technology
* Proactive, rather than reactive, at solving problems
Disclaimer Statement: The above information on this description has
been designed to indicate the general nature and level of work performed
by employees with this classification. It is not designed to contain or
be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required for employees assigned to this job.
Julie Hoelsken
Health Language, Inc.
Senior Contract Recruiter
julie.hoelsken@healthlanguage.com
Webroot - Sr Mgr Global IT Support Services
Sr Mgr Global IT Support Services - Bldr
Posted by: "Jon Landau" JLandau@webroot.com
Sr. Manager, Global IT Support Services
Webroot is currently seeking an experienced Senior Manager of IT Support Services for the following role:
RESPONSIBILITIES
* Responsible for managing IT support and Help Desk services at
all Webroot sites.
* Plan, implement and analyze (in conjunction with IT Director)
team work load, division of responsibility, projected work, problems
anticipated / encountered, and potential solutions.
* Act as the first point of escalation for the Site IT Support
Services teams regarding any issues. Take ownership of escalation with
the end user and follow through to resolution.
* Monitor and track call reports and tickets created in the Help
Desk System and develop and provide report metrics.
* Develop support methods using industry standards and best
practices.
* Attend training sessions on an ongoing basis to keep skills
sharp.
* Train and mentor Site IT Managers and Help Desk analysts on new
procedures, support information and processes.
* Provide timely reports highlighting problem areas, potential
problem areas, possible resolutions, trending and overall status of the
IT Support Services team.
* Act as liaison with other support groups to identify and monitor
impact on business areas.
* Responsible for user accounts, PDA services, new
hire/termination process, video conference, printers/copiers and general
hardware and software.
REQUIRED SKILLS AND EXPERIENCE
* 7+ years overall technical, hands-on IT experience supporting
Windows-based hardware/software/peripherals
* 5+ years of recent experience managing an IT Helpdesk team.
* 3+ years of recent hands-on technical experience managing
Active Directory accounts, MS Office applications, desktop and laptop
hardware, mobile devices and licensing processes.
* Experience with Help Desk Reporting, including daily/weekly
activity and progress reports.
* Seeking someone with a strong "service-oriented mentality"
* Must have excellent communication / interpersonal skills and
willingness to learn
If you would like an opportunity to work with this widely recognized
worldwide leader in technology security, send your resume to
jlandau@webroot.com for consideration.
Principals only- no third parties, please. Webroot Software, Inc. is an
Equal Opportunity Employer.
About Webroot Software
Webroot provides
industry-leading Internet security solutions for consumers, enterprises
and small and medium businesses worldwide. Webroot products consistently
receive top review ratings by respected third parties and have been
adopted by millions globally. In addition to our award-winning business
and consumer software, Webroot now protects enterprises with Webroot(r)
Security Software-as-a-Service (SaaS). Webroot Web Security SaaS and
Webroot E-Mail Security SaaS are subscription-based services that
provide on-demand web, email and archiving solutions, giving
organizations a flexible and cost-effective alternative to on-premise
security.
Founded in 1997, Webroot is globally recognized for providing
innovative, best-of-breed security solutions that protect personal
information and corporate assets from online and internal threats. The
company is privately held and backed by some of the industry's leading
venture capital firms, including Technology Crossover Ventures
Mayfield
300 employees worldwide. Our headquarters are located in Boulder,
Colorado, with offices in Mountain View, California, Europe, Japan and Australia.
Jon Landau | Recruiting Director
__________________________________
Webroot Software, Inc.
2560 55th Street
Boulder, CO 80301 USA
Phone: 303.450.5989
E-mail: jlandau@webroot.com
Posted by: "Jon Landau" JLandau@webroot.com
Sr. Manager, Global IT Support Services
Webroot is currently seeking an experienced Senior Manager of IT Support Services for the following role:
RESPONSIBILITIES
* Responsible for managing IT support and Help Desk services at
all Webroot sites.
* Plan, implement and analyze (in conjunction with IT Director)
team work load, division of responsibility, projected work, problems
anticipated / encountered, and potential solutions.
* Act as the first point of escalation for the Site IT Support
Services teams regarding any issues. Take ownership of escalation with
the end user and follow through to resolution.
* Monitor and track call reports and tickets created in the Help
Desk System and develop and provide report metrics.
* Develop support methods using industry standards and best
practices.
* Attend training sessions on an ongoing basis to keep skills
sharp.
* Train and mentor Site IT Managers and Help Desk analysts on new
procedures, support information and processes.
* Provide timely reports highlighting problem areas, potential
problem areas, possible resolutions, trending and overall status of the
IT Support Services team.
* Act as liaison with other support groups to identify and monitor
impact on business areas.
* Responsible for user accounts, PDA services, new
hire/termination process, video conference, printers/copiers and general
hardware and software.
REQUIRED SKILLS AND EXPERIENCE
* 7+ years overall technical, hands-on IT experience supporting
Windows-based hardware/software/peripherals
* 5+ years of recent experience managing an IT Helpdesk team.
* 3+ years of recent hands-on technical experience managing
Active Directory accounts, MS Office applications, desktop and laptop
hardware, mobile devices and licensing processes.
* Experience with Help Desk Reporting, including daily/weekly
activity and progress reports.
* Seeking someone with a strong "service-oriented mentality"
* Must have excellent communication / interpersonal skills and
willingness to learn
If you would like an opportunity to work with this widely recognized
worldwide leader in technology security, send your resume to
jlandau@webroot.com
Principals only- no third parties, please. Webroot Software, Inc. is an
Equal Opportunity Employer.
About Webroot Software
Webroot
industry-leading Internet security solutions for consumers, enterprises
and small and medium businesses worldwide. Webroot products consistently
receive top review ratings by respected third parties and have been
adopted by millions globally. In addition to our award-winning business
and consumer software, Webroot now protects enterprises with Webroot(r)
Security Software-as-a-Service (SaaS). Webroot Web Security SaaS and
Webroot E-Mail Security SaaS are subscription-based services that
provide on-demand web, email and archiving solutions, giving
organizations a flexible and cost-effective alternative to on-premise
security.
Founded in 1997, Webroot is globally recognized for providing
innovative, best-of-breed security solutions that protect personal
information and corporate assets from online and internal threats. The
company is privately held and backed by some of the industry's leading
venture capital firms, including Technology Crossover Ventures
Mayfield
300 employees worldwide. Our headquarters are located in Boulder,
Colorado, with offices in Mountain View, California, Europe, Japan and Australia.
Jon Landau | Recruiting Director
__________________________________
Webroot Software, Inc.
2560 55th Street
Boulder, CO 80301 USA
Phone: 303.450.5989
E-mail: jlandau@webroot.com
HealthTrans - Manager QA
Greenwood Village, CO - Manager, QA
Posted by: "Todd Chandler" tchandler@healthtrans.com
If you are looking to make a difference in a progressive and professional environment that challenges your mind, rewards your accomplishments, and recognizes the value you can add to the team, then HealthTrans is the company for you. HealthTrans, one of the nation´s largest pharmacy benefits administrators, also named Colorado´s 2nd Fastest Growing Privately Held Large Company by the Denver Business Journal in 2007 is seeking individuals who thrive in a client centric, collaborative, and growth orientated environment. HealthTrans offers a comprehensive benefits package including 401(k) with a company match and immediate vesting, tuition reimbursement, PTO, and Holiday pay.
Immediate Opening: Manager, QA
Location: Greenwood Village
Employment Status: Fulltime
SUMMARY
The Quality Assurance Manager role is primarily concerned with assuring that standards and procedures are established and adhered to throughout the Software Development Life Cycle (SDLC) for planned software changes and new software development. Responsible for overseeing and participating in the design and implementation of test programs and methodologies to ensure that HealthTrans products meet established requirements, specifications, design criteria, quality standards and that the products are ready for general distribution. Is accountable for the full spectrum of Quality Assurance activities for HealthTrans. Manages a business team comprised of quality analyst testers.
JOB DUTIES
· Management of direct reports including but not limited to:
o Staff selection, discipline and termination
o Supervise, plan, direct, and coordinate staff activities
o Provide regular feedback to staff on work accomplishments
o Budget management
o Conduct and complete performance appraisals according to due dates
o Set individual staff and team goals and objectives
o Monitor daily work activities
o Team-building
o Mentor, train, determine best practices
o Instruct staff on company policies and procedures
o Instruct staff on day-to-day priorities, problems, expectations
o Approve and monitor timesheets and schedule requests including tracking of billable hours for all direct reports
o Instruct and advise direct reports on issues in conjunction with other Managers
o Back up for individual team members as required
o Train other HT personnel when necessary
o Complete all training, as required
· Lead and direct strategic, complex projects, having responsibility for overall implementation and execution of projects against specified requirments and QA criteria. Oversee the QA phases and deliverables of projects as driven by business need.
· Defining and communicating the role, responsibilities and value of the QA function to project personnel.
· Ensure all team members' contributions to a project, are of the highest quality, done efficiently and cost-effectively, and adhere to project methodology . Includes the detailed review, feedback on, and sign-off of deliverables all testing documentation such as test plans, test cases, test summaries, and test scorecards.
· Providing time estimates and delivery dates for assigned tasks and delivering quality results within project deadlines.
· Identify defects and non-compliance issues and monitor to resolution.
· Identify, log and track issues related to the product quality.
· Acquire and maintain a working knowledge of project specific procedures.
· Ensure that all system enhancements and business processes for key functional business areas are implemented and tested through a formal QA process according to the requirements set forth by the business.
· Accountable for all matters related to Quality Assurance (QA).
· Report QA activities to Senior Management.
· Collect metric data for trend analysis.
· Advise on matters of process, quality, policy and procedure.
· Develop and document test requirements, test plans, test documentation, test scripts, and test results.
· Create automated test tools increase productivity and expand test matrix to meet requirements.
· Execute test cases and perform regression testing. Define and administer a defect management process. Works with users, systems analysts, business analysts, designers and programmers to create/analyze various required project documents.
· Participates in walk-throughs, inspections, reviews and user groups
· Communicate and interact with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality
· Review user documentation and training materials for accuracy
· Define and meet milestones and project deadlines. Prioritize and complete multiple, concurrent tasks.
· Proactively identify and communicate issues, concerns, and problems that affect project and product quality.
· Coordinate availability of test environments
· Evaluate software testing and other Quality related tools
· Creation and implementation of a formal QA methodology and process that is employed all QA activities
· Other duties as assigned.
EDUCATIONAL REQUIREMENTS
Bachelor's degree in Business, Computer Science, Engineering, or related discipline with both a Business and IT focus
EXPERIENCE AND SKILL REQUIREMENTS
5 -7 years experience, a minimum of four years as a supervisor or manager in a QA environment
Strong business technical knowledge and an ability to express complex concepts in understandable terms
Deep understanding of how technology affects an organization and ability to link it to business processes
Sound judgment and ability to maintain discretion and confidential matters
Excellent communication skills, both written and verbal
Team player, who is able to coach direct reports and others
Superb analysis and critical thinking skills
Knowledge in application of techniques, use of testing tools, development and implementation of testing plans. Experience with automated tools desired
Solid knowledge of all types of testing and coordination with supporting systems
Basic working knowledge of application and database programming
Ability to multi-task and deliver on all expectations
Proven track-record of delivering high-quality results in a fast-paced environment
Ability to identify a broken process and develop and implement a plan to improve the process
Strong interpersonal skills with ability to communicate with all levels of staff
Experience with the various testing tools and reporting tools
Ability to receive general direction and operate with moderate independence
PHYSICAL REQUIREMENTS
This position requires the ability to see the details, including color, of information on a computer screen and on printed reports and the ability to use a keyboard and a computer pointing device like a mouse, track ball, etc.
Posted by: "Todd Chandler" tchandler@healthtrans.com
If you are looking to make a difference in a progressive and professional environment that challenges your mind, rewards your accomplishments, and recognizes the value you can add to the team, then HealthTrans is the company for you. HealthTrans, one of the nation´s largest pharmacy benefits administrators, also named Colorado´s 2nd Fastest Growing Privately Held Large Company by the Denver Business Journal in 2007 is seeking individuals who thrive in a client centric, collaborative, and growth orientated environment. HealthTrans offers a comprehensive benefits package including 401(k) with a company match and immediate vesting, tuition reimbursement, PTO, and Holiday pay.
Immediate Opening: Manager, QA
Location: Greenwood Village
Employment Status: Fulltime
SUMMARY
The Quality Assurance Manager role is primarily concerned with assuring that standards and procedures are established and adhered to throughout the Software Development Life Cycle (SDLC) for planned software changes and new software development. Responsible for overseeing and participating in the design and implementation of test programs and methodologies to ensure that HealthTrans products meet established requirements, specifications, design criteria, quality standards and that the products are ready for general distribution. Is accountable for the full spectrum of Quality Assurance activities for HealthTrans. Manages a business team comprised of quality analyst testers.
JOB DUTIES
· Management of direct reports including but not limited to:
o Staff selection, discipline and termination
o Supervise, plan, direct, and coordinate staff activities
o Provide regular feedback to staff on work accomplishments
o Budget management
o Conduct and complete performance appraisals according to due dates
o Set individual staff and team goals and objectives
o Monitor daily work activities
o Team-building
o Mentor, train, determine best practices
o Instruct staff on company policies and procedures
o Instruct staff on day-to-day priorities, problems, expectations
o Approve and monitor timesheets and schedule requests including tracking of billable hours for all direct reports
o Instruct and advise direct reports on issues in conjunction with other Managers
o Back up for individual team members as required
o Train other HT personnel when necessary
o Complete all training, as required
· Lead and direct strategic, complex projects, having responsibility for overall implementation and execution of projects against specified requirments and QA criteria. Oversee the QA phases and deliverables of projects as driven by business need.
· Defining and communicating the role, responsibilities and value of the QA function to project personnel.
· Ensure all team members' contributions to a project, are of the highest quality, done efficiently and cost-effectively, and adhere to project methodology . Includes the detailed review, feedback on, and sign-off of deliverables all testing documentation such as test plans, test cases, test summaries, and test scorecards.
· Providing time estimates and delivery dates for assigned tasks and delivering quality results within project deadlines.
· Identify defects and non-compliance issues and monitor to resolution.
· Identify, log and track issues related to the product quality.
· Acquire and maintain a working knowledge of project specific procedures.
· Ensure that all system enhancements and business processes for key functional business areas are implemented and tested through a formal QA process according to the requirements set forth by the business.
· Accountable for all matters related to Quality Assurance (QA).
· Report QA activities to Senior Management.
· Collect metric data for trend analysis.
· Advise on matters of process, quality, policy and procedure.
· Develop and document test requirements, test plans, test documentation, test scripts, and test results.
· Create automated test tools increase productivity and expand test matrix to meet requirements.
· Execute test cases and perform regression testing. Define and administer a defect management process. Works with users, systems analysts, business analysts, designers and programmers to create/analyze various required project documents.
· Participates in walk-throughs, inspections, reviews and user groups
· Communicate and interact with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality
· Review user documentation and training materials for accuracy
· Define and meet milestones and project deadlines. Prioritize and complete multiple, concurrent tasks.
· Proactively identify and communicate issues, concerns, and problems that affect project and product quality.
· Coordinate availability of test environments
· Evaluate software testing and other Quality related tools
· Creation and implementation of a formal QA methodology and process that is employed all QA activities
· Other duties as assigned.
EDUCATIONAL REQUIREMENTS
Bachelor's degree in Business, Computer Science, Engineering, or related discipline with both a Business and IT focus
EXPERIENCE AND SKILL REQUIREMENTS
5 -7 years experience, a minimum of four years as a supervisor or manager in a QA environment
Strong business technical knowledge and an ability to express complex concepts in understandable terms
Deep understanding of how technology affects an organization and ability to link it to business processes
Sound judgment and ability to maintain discretion and confidential matters
Excellent communication skills, both written and verbal
Team player, who is able to coach direct reports and others
Superb analysis and critical thinking skills
Knowledge in application of techniques, use of testing tools, development and implementation of testing plans. Experience with automated tools desired
Solid knowledge of all types of testing and coordination with supporting systems
Basic working knowledge of application and database programming
Ability to multi-task and deliver on all expectations
Proven track-record of delivering high-quality results in a fast-paced environment
Ability to identify a broken process and develop and implement a plan to improve the process
Strong interpersonal skills with ability to communicate with all levels of staff
Experience with the various testing tools and reporting tools
Ability to receive general direction and operate with moderate independence
PHYSICAL REQUIREMENTS
This position requires the ability to see the details, including color, of information on a computer screen and on printed reports and the ability to use a keyboard and a computer pointing device like a mouse, track ball, etc.
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