13. Boulder, CO - Tier II, Software Support
Posted by: "Diana Calderoni" dcalderoni@marketforceinfo.com
Date: Mon Nov 19, 2007 11:46 am ((PST))
Market Force Information is an industry leader in Mystery Shopping
research services providing store-level, customer experience
information
for retailers, restaurants, consumer packaged goods companies and the
financial and hospitality communities.
Market Force Information is seeking a team member for our Tier II,
Software Support team in our downtown Boulder headquarters. The
Software
Support team is responsible for supporting, maintaining and monitoring
the Market Force Information production platform. This position
reports
to the Application Support Manager.
Please apply through the Jobs section of the Market Force Information
website:
http://www.prohire.com/candidates/JobProfile.cfm?szReturnto=Careerportal
&szOrderID=452160&szCandidateID=0&szWID=16052&szCID=72236
Responsibilities:
* Research problem tickets to resolve data, setup, and code issues
to provide responsive correction of issues.
* Perform root cause analysis on issues that lead to
implementation of processes to prevent repetitive issues
* Monitor automated system alerts, log files, and other monitoring
tool output
* Maintain and improve performance, reliability
* Develop and maintain IT tools to automate code promotion
activities to the maximum extent possible.
* Perform periodic code releases and emergency code promotions
* Design and develop emergency patches to address critical
production issues
* Assist in providing 24x7 support by participating in weekly
on-call rotation
* Interact with internal business customers, operations personnel
and development groups in troubleshooting and correction of issues.
* Work on projects to better improve Application Support model and
processes.
* Responsible for understanding full business process.
* Assist in prioritization of enhancement and defect resolution.
* Research and identify potential code defects.
* Manage development, quality assurance and production application
environments, working closely with operations personnel, to honor
application Service Level Agreements (SLA)
Qualifications:
* 0 - 2 years experience in a Tier II Application Support role, or
equivalent
* 4 year college degree in IS or related field or equivalent
experience.
* Excellent communication skills.
* Strong Windows scripting skills
* Excellent diagnostic, debugging, and problem solving skills
* Familiarity with Visual Basic 6 and Microsoft .NET (C#, VB).
* Understanding of servers, networks, security, client/server
model in a Windows Server 2003 environment
* Strong understanding of MS SQL Server or other relational
databases including stored procedure development.
* Must have a solid understanding of IIS 6 and above
* Must have an understanding of Classis ASP
* Ability to communicate with various levels of technical
experience (developers/ operations/ end users/ support staff)
* Understanding of traditional software development life cycle and
problem tracking systems
* Ability to work in team environment, while being self-directed,
proactive and action oriented
* Familiarity with Relational Database tools
* Familiarity with Windows and MS Office Suite
* Development/ programming experience a plus
* Ability to travel, up to 25%
The statements contained herein describe the scope of the
responsibility
and essential functions of this position, but should not be considered
to be an all-inclusive listing of work requirements.
Competitive pay, based on experience, plus full benefits and the
opportunity to join an early-stage, rapidly-growing company where your
contribution makes a difference.
Diana Calderoni
Talent Acquisition
Market Force Information
O: (303) 402-6987
www.marketforceinfo.com
www.shopnchek.com
www.speedmarkweb.com
________________________________________________________________________
21. SENIOR MARKETING PROGRAM MANAGER - Boulder, CO
Posted by: "Cindy Fields" Cindy.Fields@rallydev.com
Date: Mon Nov 19, 2007 4:01 pm ((PST))
Senior Marketing Program Manager
Rally Software Development (www.rallydev.com
) located in Boulder, Colorado is a dynamic start-up that provides
software-driven enterprises a complete solution of knowledge, coaching
and tooling to succeed with Agile, the next generation of development
practices.
We are recognized nationally as the best product in our category (Jolt
Awards 2006 and 2007), locally as the most innovative product (IQ
Awards) and as a top "Best Company to Work for" in Colorado (2006 and
2007).
Due to our success, we are seeking a high energy, creative Senior
Marketing Program Manager with the ability to create and execute
integrated, end-to-end marketing campaigns in support of the company's
sales and marketing goals.
Responsibilities:
* Manage integrated, web-based marketing programs end-to-end
including developing budgets and plans, executing the work, managing
vendors and meeting deadlines.
* Define, produce and analyze key metrics to identify marketing
program ROI and effectiveness.
* Support the sales team in demand generation, customer outreach
campaigns and go-to-market activities.
* Create compelling sales tools and collateral about technical
products and services, including slide presentations, technical
datasheets, case studies and white papers.
* Drive channel and partner marketing activities.
* Develop, manage and execute live and online events for
customers, partners and prospects.
* Travel and participate in trade shows and seminars as
necessary.
Required Skills and Experience:
* The ideal candidate will have 7+ years of software marketing
experience in a B2B space, with experience in Software Development
tooling and Software as a Service delivery a plus.
* Prior experience developing B2B sales tools leveraging strong
writing skills particularly with technical subject matter.
* Competitive intelligence, marketing intelligence and research
skills.
* Proven track record of creating and managing successful
programs, including viral marketing, online/web-based demand generation
and partner/channel marketing programs.
* Strong project management skills with both internal and external
partner projects.
* Experience with Microsoft suite and web development software.
* CRM experience with Salesforce.com or past experience managing
PR programs a plus.
* Prior experience working in a highly collaborative, startup
environment, balancing multiple responsibilities is desired.
* Bachelor's degree in Marketing, Communications, Journalism or
related field.
Culture: At Rally, we value teamwork, the ability to meet commitments,
skill, and a successful track record. Our company is comprised of
people who are passionate about the software industry and the success
that implementing Agile Development practices can bring our clients.
We are looking for those who share our passion and the desire to work
with the best and brightest. If it sounds like you might thrive in an
environment like this, please email your resume and cover letter to
jobs@rallydev.com.
(Please send resume with writing samples only if you meet the required
skills and experience listed above. Prior Software Marketing experience
is necessary to be considered for this position.)
No third parties please.
REPLY TO: jobs@rallydev.com
Join our award winning team!
Recognized Nationally Jolt Award 2006 & 2007 - Best Product in our
Category
Locally Most Innovative Product (IQ Awards)
Top "Best Company to Work for in Colorado" 2006 & 2007
